Mobileshop.eu Reviews 

3,953
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 324 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping service, noting that orders always arrive securely packaged and well within the expected timeframe without any issues. Consumers are also thrilled with the exceptionally competitive prices available on the platform and the pristine condition of the brand new items delivered. Buyers consistently mention that customer support is friendly and responsive, and that the overall ordering process remains completely smooth and pleasant from start to finish. However, some customers also noted that shipment tracking could be handled better and that cross-country delivery sometimes took noticeably longer than initially expected.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptional speed, great... See more

Price

Reviewers mention positive feedback about price, noting that costs are extremely reasonable and significantly... See more

Order

Customers consistently note positive experiences with order processes, frequently highlighting fast shipping,... See more

Service

Clients share positive opinions on service, noting that everything is done professionally and that support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went perfectly. The order arrived quickly and in perfect condition. The OnePlus Watch 3 looks great, works flawlessly, has excellent battery life, and Google Wallet works perfectly on the w... See more

Rated 5 out of 5 stars

I ordered S25 Ultra on Monday and received it the same week on Friday. I got the confirmation email immediately, and the next email on Wednesday, saying the package was sent. Price was very good, almo... See more

Rated 5 out of 5 stars

I ordered Samsung mobile phone. It was in Christmass time and it came about 10 days after I ordered it (hoolydays). I am setisfied whit that regarding time of year. The product had better price here... See more

Rated 5 out of 5 stars

I got everything exactly as I wanted it. The price of the item was very exeptable (low to comparesement to others). They send me the e-mail to verifay my addres before they send me the item. Everythin... See more


Company details

  1. Cell Phone Store
  2. also in
  3. Computer Store

Written by the company

MobileShop gives you a chance to quickly and easily find the mobile phone you want and have it delivered to your home in no time, regardless of your location, as long as it is in one of the countries of the EU. In addition to phones, we also offer other popular electronic devices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(3,953)

425 reviews in the last 12 months

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Rated 1 out of 5 stars

Nie kupujcie nic w tym sklepie

Do not buy anything from this store. I ordered an Amazfit T-Rex 3 Pro watch. They sent me the non-Pro version instead. They offered me to keep this watch and get a refund of 100 euros. Of course, I refused, telling them that their offer is ridiculous because they’re offering me a product of lower quality as an apology, but at a higher price than on, for example, Amazon. I demanded that they arrange courier transport to collect it from my home, which they refuse to do. I might take the case to the ECC.

19 January 2026
Unprompted review
Mobileshop.eu logo

Reply from Mobileshop.eu

Dear customer,

We sincerely apologize for the mistake with your order. Unfortunately, a fulfillment error occurred and the incorrect product was sent, which we fully acknowledge and regret.

As soon as the issue was identified, we processed a full refund of all costs, including the original shipping expenses. Please note that, due to our logistics setup, we do not have the option to arrange courier pickup from a customer’s address, which is why we were unable to meet that specific request.

We understand your frustration and truly regret the inconvenience this situation caused. This was not our intention, and we are taking steps to prevent similar errors in the future. Thank you for your understanding.

Kind regards,
Mobileshop Team

Rated 3 out of 5 stars
Mobileshop.eu logo

Reply from Mobileshop.eu

Dear Customer,

Thank you for taking the time to share your feedback with us.

We sincerely apologize for the slightly longer shipping time. During that period, there were several public holidays, including Christmas and New Year, which unfortunately impacted delivery schedules.

That said, our team truly did everything possible to ensure your package was processed and delivered as quickly as possible.

We genuinely appreciate your patience and understanding, and we hope you are enjoying your order.

Kind regards,
Mobileshop Team

Rated 5 out of 5 stars

Great Service and Excellent Watch

Everything went perfectly. The order arrived quickly and in perfect condition. The OnePlus Watch 3 looks great, works flawlessly, has excellent battery life, and Google Wallet works perfectly on the watch. Very satisfied with both the product and the service. Highly recommended — 5/5.

19 December 2025
Rated 5 out of 5 stars

Good deaI…

I'm happy with the phone and the deal I got from the company. I wanted a good midrange smartphone, and I got what I was looking for.

30 December 2025

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