Mobileshop.ae Reviews 

The website is professional enough, but I called to inquire about my order status and was rudely, vaguely and dismissively spoken to.

He hung up on me then and was unbelievably unprofessional. I would advise you not to use this website or business because, in my view, it is not a legal service.

I had received notification on my mobile from mobileshop regarding sell of certain articles on 10.01.2020. I opted to purchase AC for Rs.2299.00 . accordingly I paid Rs.2299.00 through paytm with order id 202001101304200047 on 10.01.2020 at 1.05 pm. but till date I have received no intimation or acknowledgement or any response regarding it. kindly update me about this transaction & delivery of the said product. Thank you.

Thieves! They sold to me a locked xs iphone! I couldn’t use any sim to operate the mobile.

Faulty product. Mobileshop.eu refuse to refund the money fully, even though it was returned in 3 days and I have a legal right for it. No one is answering the phone or mails since I returned the product. I will never buy here again. Now I have no product plus my money is gone. AVOID THIS SHOP!

I wish I read these reviews before buying a phone from this place. They are TOTAL scam artists. They lie through their teeth even when it's completely obvious that what they are saying is untrue. They sold me an iphone which seemed to drain the battery quite quickly but i didn't know it meant it was faulty. Now 2 months later it COMPLETELY doesn't work. Doesn't charge, nothing. a history lesson.
let this be a lesson for you...do NOT buy from these people. it is actually a total scam

Supreme mobile in Tirupur....Near MGB show room .DONT buy any mobiles from here. POOREST customer service...Cheats and frauds in Business...Dont buy. I recently bought 13k mobile from here. IN 2 days it was malfunctioning. They refused to correct it or give me an Exchange. worst shop. never go there .They attract customers by giving 500 rs or 600 rs offers then other shops. This is their business technique. Never buy from here..buyers BEWARE.....

DO NOT BUY FROM THIS COMPANY! If you have posted a positive review, please check your phone - go to the samsung or apple store and ask them to check if it is a genuine product!

I bought an iphone from this store because the price was good. I called up before I bought it and was assured it was a genuine product, and that it was brand new!

I had a slight problem with the phone screen so I went to the apple store (I had a 1 year apple warranty apparently). Not only is the warranty not accepted by apple, but they told me the product isn't genuine, and wasn't brand new. They said the item number (that apple track all products with) was for a different phone that was 2 years old.

When I called up to complain, they claimed that there was only 1 number for a complaints 'department', but this number was disconnected. They refused to respond to emails. I am having to take them to court!

STAY AWAY FROM THIS COMPANY!

VERY VERY BAD AGENT. it is a fake company providing a very low quality products. I bought iPhone from them and was not working (not starting up) and when sent it to them to repair it, no reply till now since 2 months and when went to their HQ office to complain, it was closed and there was no one even. they are very bad at customer service and I think not a real company just fake one making tricks by announcing low prices but in fact the products are faulty and never respect the warranty or even repair it. since 23rd August my phone is with them hoping they will repair it but this never happened till today. PLEASE DON'T DEAL WITH THEM

The entire team of Mobileshop is doing a good job. They're reliable and deliver your orders on time. I'll recommend everyone to visit mobileshop online when next you want to buy a phone for you or for your loved ones.

Really they are so professional, they answer all your questions and concerns in few seconds either through phone or chat.
They are really reliable and all their mobiles has no defect at all this is my 4th mobile to buy from Mobileshop.
Sometimes they have problems in the shipping companies but they are always doing their best

Good and fast response. Two thumbs up !!!!

really impressed with the service and competitive price

A big credit for Sarah. She was an excellent customer service.

Lot of accessories should be added for the mobiles. At present the options are limited.

Very bad service, I do not advise anyone. I called them 5 times, and then the couriers called 9 more !!! The girl in the call center does not understand anything, can not answer the questions. Couriers are very slow, can not deal with the card. They came to another address.

dear all,
I need your help to know how to complaint against this company, I have bought Samsung s6 from them on 06/05/2017 with order number 86062, I have received the mobile in sealed bag with perfect condition, the phone having a serious issue with network “not working with UAE couriers signal” with root software “non original” I have contact them on next day of receiving, then they promise me return the mobile and give my money back, this was the fakest game I have got from them, after two days one guy start calling me, where’s your location/ I provide it, then again after 4 days, same call/ same question/ same answer from me, them after another 4 days the same happened then stop calling.
I have called them again after two weeks asking on the update on my request to return the mobile and refund/ the lady in call center refuse to give me any one on charge to take to him and confirm no refund for these mobile, I told her that I will complaint, she confirm do whatever you want.

I have opened a complaint on Dubai customer care on 18/05 for the same with number CMP-17-08537 then after few day’s it’s been closed since this company failing under free zone, I take the phone to mobile technetium to check it and try to fix it he confirm that he is receiving a lot of phones with the same issue, this phones imported from USA and not valid for UAE and not fixable.

The only function I have now to go to police station and open a case against these people to get my rights and my money 899 AED paid on this useless phone, I need your guys help to tell me how to go officially against these company, even if someone held same problem “as I read from the comments” want to come with me to open big case in police against them I will be appreciated and great.

Finally I do advise everyone to do not buy anything from these company till they improve their services and stop such kind of activities with customers.

Horrible customer service. I have given my phone (for which i bought extended warranty)for repair since 6 weeks now and there is no update as when I will receive my phone. Nobody responds properly when I call the office.

Will not recommend anyone to buy from mobileshop.ae!

3 days back I order samsung S7 edge phone from the MobileShop

The device I received is not original and having problem with finger scanner

Fake accessory and seems to be like refurbished or fake

Phone has no Samsung software and no update option.