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See what reviewers are saying

Rated 1 out of 5 stars

Stay away from this site, customer support is shit, approved documents but still not available to withdraw money. Stay away, there’s way much better websites than this

Rated 5 out of 5 stars

I participated in the first deposit bonus promotion (100 euro plus 100 euro). Everything went well, I mean, I doubled the starting balance. Payout went very fast (within 2 days to credit card) and v... See more

Company replied

Rated 1 out of 5 stars

Did write a simple review 6 days ago (se below) regarding a withdrawal I have not received. I did win NOK1500 and made a withdrawal 29th of September. I have still not received any funds, despite prov... See more

Company replied

Rated 1 out of 5 stars

This betting company is hilarious... 5 weeks waiting for my withdrawal..and all information i get - "wait one more week, be patient"...every monday same story..provider canceled payment...? So where i... See more

Company replied

Company details

  1. Online Casino or Bookmaker

Written by the company

Mobilebet is the latest generation in mobile sportsbook and casino bringing you the latest odds and casino games directly on your mobile phone, tablet or web browser


Contact info

1.6

Bad

TrustScore 1.5 out of 5

104 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from this site

Stay away from this site, customer support is shit, approved documents but still not available to withdraw money. Stay away, there’s way much better websites than this

10 March 2026
Unprompted review
Rated 1 out of 5 stars

Mobilebet Will lose your deposit money, and then ignore you if you want to back.

Do not trust your money with this casino. Lost My 540e deposit three days ago ( have all The receipts, sent them to their "support" 3 days ago also) and they literally just ignore me and do not give a f about their clients. Literally cant get 2 sentence answer they theyre actually trying to resolve The Case. Pro tip, dont trust your money with mobilebet, and If you do never expect anything other than compleate dead silence If they lose your money.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Wont allow to withdraw my money

Wont allow to withdraw my money. Asked support 5 times what’s wrong and they keep telling me the same thing. I won 800 euros and as the gambling addict I am they didn’t let me take out the money so I continued gambling with em. And now I lost it all and really considering to end it all because of this shit site

4 February 2026
Unprompted review
Rated 1 out of 5 stars

So..

So... I'm participating to a Christmas tournament on this page. Every win from 15 to 100x is paid 25 points and every win 100x or more is paid 100 points... Well...do you know what? I have played hundred euros about on Tome of Madness and 90% of the bonus were paid less than 100x. And an 80% of them paid less than 50x. How the hell this stuff can be legal? If somebody wants to participate to a legal action, answer here. This is ILLEGAL stuff!

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Complete fraud 2269€ stolen

Complete fraud, their support does not exist but when it comes about document reject any additional document get somehow rejected without any explanations. They are dodging payout of 2269€. I got my account verified but once I requested withdrawal the shady stuff began. Do not play there...

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Stay away from this site !

Stay away from this site !!
After making 3-4 withdrawals in short period, they obviestly dont like players that are winning and they try to stop you in every possible way. I have looked around 500 euro that they are marked as " Bonus money " that need to be roll over 8 times in sport bets but aldo i placed more then 20 times bets roll over, those money are still marked as bonus money with 0% roll over. Every time i log in, livechat is not availible fpr me, I sent e-mail waiting for their responce. I am happy that at least first withdrawals were proceeded , aproved and I got those money. Now still I have one week period to make roll over ( That is already made ) but every time i try to place an bet even 1 euro bet, Automaticly is comming answer " Your bet is too high ". No coment.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

No... Just don't....

No... Tried with 30€ and was promised free spins to games. MB is so messy that it's impossible to see if there is free spins or not and where they are.

30€+100% went straight in the toilet without trying to hook me on games, which left a feeling that win odds are very low.

Started spamming mail and E-mail about games and bets, almost on daily basis.

Never use this one.

24 May 2025
Unprompted review
Rated 1 out of 5 stars

Casino is a scam

Casino is a scam. Played 15 Blackjack in a row and lost every single one. Would lost 100 hands in a row if stupid enough.
What r the odds

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, put in 80$. No free spins, low rtp. May be the worst site so far, tried almost everyone

23 April 2024
Unprompted review
Rated 1 out of 5 stars

mobilebet.com it is scam

I have same problem with mobilebet.com as user below. I from Italy but live on Finland. They blocked my account with any reasons. My passport was accepted. After it they blocked my account permanently without any reasons. I sent them again needed documents as passport, selfie, bank statement and credit card confirmation but they dont want accept orginal documents. I think that it is scam and dont want withdrawl any money and my deposit. They still do a lot of problems, it is very poor bookie which dont want help me. Dear users, please dont use mobilebet.com, it is scam. You can see that nowdays they have a lot of problems with their financial.

8 May 2023
Unprompted review
Mobilbet logo

Reply from Mobilbet

Hi Susanna,

Thank you for taking your time and leaving a review. We appreciate it.

I can see that you had a bad experience on our site and would appreciate it if you could contact us on either Live Chat or by email so that we can look into this and assist you further.

You can contact us via live chat or email: asiakaspalvelu@mobilebet.com

Best regards,

Juhani
Asiakaspalvelu

Rated 1 out of 5 stars

Scam site

Scam site. I am English on annual leave in Finland. I created an account, won money, and they suspended my account. I am now in a battle to try and get my deposit back as I know they will not open my account and let me withdraw the money I won from them. They said in the live chat that because I am not a Finnish resident that I am not allowed to play in their casino! I think that they let people open accounts, deposit their money, let you think you have won and then shut the account whilst their 'security' department investigate. I will be complaining about the service as it is poor and I expect a standard response such as below-

I can see that you had a bad experience on our site and would appreciate it if you could contact us on either Live Chat or by email so that we can look into this and assist you further.

You can contact us on the following platforms:
Live Chat from 10:00 to 21.00 CET
Email xxxxxxxxxxx.c o m

Very poor and I will fight my battle to get the deposit back that I put into their website.

6 April 2023
Unprompted review
Mobilbet logo

Reply from Mobilbet

Hi Jacob,

Thank you for taking your time and leaving a review. We appreciate it.

I can see that you had a bad experience on our site and would appreciate it if you could contact us on either Live Chat or by email asiakaspalvelu@mobilebet.com so that we can look into this and assist you further.

Best Regards,

Juhani
Customer Experience

Rated 1 out of 5 stars

SCAM!

Hello! This is a side or one company you have to stay far away from. Comeongroup! They're stealing your money, I made myself a new page here. Won a good chunk of money, also I don't get it out. They closed my account for no reason. They don't respond properly by mail either, I strongly advise you to stay far away from this page here. Spend your money on something else! This is a scam.....

13 November 2022
Unprompted review
Mobilbet logo

Reply from Mobilbet

Hi Cathrin,

Thank you for taking your time and leaving a review. We appreciate it.

I can see that you had a bad experience on our site and would appreciate it if you could contact us on either Live Chat or by email so that we can look into this and assist you further.

You can contact us on the following platforms:
Live Chat from 10:00 to 21.00 CET
Email kundeservice@mobilbet.com

Best Regards,
Justin
MobilebetTeam

Rated 1 out of 5 stars

Not trustworthy

Not trustworthy, fake bonuses, bad support

7 August 2022
Unprompted review
Mobilbet logo

Reply from Mobilbet

Hi K S,

Thank you for your review. We are happy to hear from you.

It seems that you’ve recently had a bad experience with our site and we are sorry to hear about this.

I request you to please contact us on below platform to so we can assist you further.

You can contact us on the following platforms:
Live Chat from 09:00 to 23.00 CET
Email kundenservice@comeonwetten.de

Best Regards,
Justin
ComeOn! Team

Rated 1 out of 5 stars

Impossible to unsubscribe

Impossible to unsubscribe from daily spam on the phone. I never signed up for this and it tells me I have to log in to unsubscribe, but I don't have, and never made an account

25 October 2021
Unprompted review
Mobilbet logo

Reply from Mobilbet

Hi No,

Thank you for taking your time and leaving a review. We appreciate it.

I can see that you had a bad experience from our site and would appreciate it if you could contact us on either Live Chat or by Email so that we can look into this and assist you further.


You can contact us on:
Live Chat 10:00-22:00
Email kundeservice@mobilbet.com

Best Regards,
Justin
Mobilebet Team

Rated 1 out of 5 stars

worst service ever ..

worst service ever ... 18 dec. I tried to deposit 500 one did not get money in the account but deducted from the bank. talked to their customer service who said i got the money back after a short time as this was a bug in their system therefore tried again and problem came again. I am now missing 1000. and mobilebet says they are on the case but after 4 months I still have not got my money. stay away from this company and their incompetent employee.

22 March 2021
Unprompted review
Mobilbet logo

Reply from Mobilbet

Hi Stefan,

Thank you for your review. We are happy to hear from you.

It seems that you have recently had a bad experience with our site and we are sorry to hear about this.

We love to hear your feedback and hope that we are able to act on this to ensure that all of our players are happy with our site!

From your review, we understand that you are having issues with withdrawing your money, we hate to hear this and would be glad to assist you further with this matter.

You can contact us on the following platforms:
Live Chat (Danish Support) 10:00 - 21:00
Email (kundeservice.dk@comeon.com) 24/7

Best Regards,
Kevin
Comeon Team

Rated 1 out of 5 stars

Bad bonus now and way too big wagering

Bad bonus now and way too big wagering. 100 euros deposit you have to wager 1600 euros :Dd And now you have to have 2 bets on one slip, thats very hard to get right. This casinos supervisors are poor and they are just stealing your money. There are so many casinos that don't have wagering at all or its max 600 euros. And yeah I didn't lose my moneys I took 700 euros out but that was just 200% luck. Go play other casinos until they change the bonus terms.

7 October 2020
Unprompted review
Mobilbet logo

Reply from Mobilbet

Hi Tero,

Thank you for your review. We are happy to hear from you.

It seems that you have recently had a bad experience with our site and we are sorry to hear about this.

Kindly note that different offers might have different wagering requirements and some sports bets need to be a combo. You can check the wagering requirements before opting in from the Bonus tab or from the link/ email of the offer.

You can contact us on the following platforms:
Live Chat (English Support) 06:00 - 22:00 CET
Email (support@mobilbet.com) 24 hours


Best Regards,
Emma
MobileBet Team

Rated 1 out of 5 stars

Tok out some money and verified my…

Tok out some money and verified my account.
Recieved the money i wanted to withdraw but they closed my account afterwards and it still had a balance of around 6600 kr that i had no access to.

I would not recommend mobilebet at all.

6 July 2020
Unprompted review
Mobilbet logo

Reply from Mobilbet

Good afternoon,

Thank you for your review. We are happy to hear from you.

It seems that you have recently had a bad experience with our site and we are sorry to hear about this.

Kindly note that as per our terms and conditions we can ask for documents at any time and we can even temporarily close the account until we get the documents or suspend the account if the terms have been breached.

You can contact us on the following platforms:
Live Chat (English Support) 06:00 - 22:00 GMT
Email (support@mobilbet.com) 24 hours

Best Regards,
Emma
MobileBet! Team

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