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M&M TOOL & MACHINERY Reviews 

11,388
•
TrustScore 4.5 out of 5

4.5

Construction & Manufacturing
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Review summary

Created with AI, based on recent reviews

Considering 263 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the parts they needed, even for older or discontinued models, and appreciated the accurate descriptions and photos that ensured they received the correct items. The pricing was consistently highlighted as reasonable and competitive, often being the best option available compared to other vendors. Reviewers frequently praised the fast shipping and timely delivery, with many receiving their orders quickly and efficiently. The quality of the products was also a strong point, with parts arriving as described, in working condition, and fitting perfectly. However, some customers experienced significant delays in receiving their orders, with some waiting for extended periods, and in one instance, an order was shipped to an incorrect address. A few other people also felt that communication regarding backordered items was poor or delayed, leading to frustration. Additionally, some reviewers reported receiving damaged products or parts that did not fit together as expected.

What people talk about most

Product

Consumers find product to be positive, often praising the accuracy of descriptions and the quality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick shipping... See more

Order

Customers consistently note positive experiences with order, praising the ease of finding parts and placing... See more

Quality

Users describe positive interactions with quality, often finding parts to be exactly as described, genuine,... See more

Price

Reviewers mention positive feedback about price, with many customers finding the prices to be great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called first to make sure this was a legit business and ordered my part online. One week later the part arrived as described and in working condition. It's becoming increasingly harder to find reliabl... See more

Rated 5 out of 5 stars

Ordered my DeWalt replacement bearing on a Sunday evening with the cheapest S/H and it shipped out Wednesday morning. Received my product as described Friday. Nothing in my opinion is wrong with... See more

Rated 5 out of 5 stars

I had a three hundred orbital sander that Needed a brake pad. Unfortunately, Milwaukee discontinued making this part. M&M had five of them. Thank God!! Great find. Great service. I’m a lifetime cust... See more

Rated 5 out of 5 stars

Expensive, but the real deal, OEM parts as far as I can tell. Weirdo threads, not something you can get at a hardware store, better to buy from these guys than spend hours on a lathe with an inferior... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

We sell and repair all major tool brands. We have the replacement parts and the experienced advice you need. 1-877-583-7278

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(11,388)

191 reviews in the last 12 months

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Rated 1 out of 5 stars

It was the right size but the threads…

It was the right size but the threads were different and it won't work

7 October 2025
M&M TOOL & MACHINERY logo

Reply from M&M TOOL & MACHINERY

I am sorry the part you ordered did not fit correctly. All of our parts are from the manufacture. Did you order the wrong part for your tool repair?

Rated 4 out of 5 stars

I like everything about this kit except…

I like everything about this kit except that the white wire pulled out from the piggy back clip when I was installing. I had to cut all three wires and use a wirenut to connect them as a result. The white wire was not connected well to its clip.

6 October 2025

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