The customer service of this company is beyond useless and their delivery times are nothing but lies. I ordered an in-stock product from their webshop with a 1 workday delivery time. It's been... See more
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See what reviewers are saying
Overall very satisfied with my experience in the Antwerp shop. The seller was very proative and help us in suggesting for better equipments and what would be the benefits of geting one items instead o... See more
I bought both in their actual store and in the webshop. Always deliver as indicated, although I had to wait on my last Shoei helmet longer as expected. The customer service at the store installed my h... See more
I have been a regular customer of theirs for a while now. Ruben and his colleagues have always been incredibly helpful and kind in helping me navigating through my choices for the best gear. Sometimes... See more
Company details
Written by the company
Via onze webshop laten we motorrijders in binnen- en buitenland kennismaken met de nieuwste collecties motorkleding van toonaangevende merken. In diverse segmenten vind je hier de allernieuwste motormode. Onze specialisten staan ook tijdens het online winkelen 7 dagen per week voor je paraat. Shop je online dan beloven we je vast een snelle levering en gunstige retourvoorwaarden. Twijfel je over iets of kan je wel wat extra advies gebruiken? Neem dan contact op via het telefoonnummer of de livechat. Via onze webshop kan je de voorraad in onze winkels bekijken en heb je de mogelijkheid om producten in een van onze winkels te laten reserveren zodat je vrijblijvend kan komen passen.
Contact info
Rijndijk 2b, 2394 ah, Hazerswoude-Rijndijk, Netherlands
- +31713423900
- service@mkcmoto.com
- mkcmoto.com
4.4
Excellent
12K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Worst customer service and false delivery times
The customer service of this company is beyond useless and their delivery times are nothing but lies.
I ordered an in-stock product from their webshop with a 1 workday delivery time. It's been 10 days so far and I still did not even receive a track and trace code.
When calling them for the second time, they always use the same excuse being that they can not check the status. They promised twice to check internally and keep you up to date, however 0 updates are given.
Stay very far away from this illegitimate webshop!
17 February 2026
Unprompted review
Excellent customer service
Excellent customer service, popped in to see if I could purchase a replacement Cardo microphone which failed while on tour. Marcus(?) sourced a lose mic and while we looked around the store, he installed the mic, cleaned and disinfected my helmet and wouldn't accept payment.
Excellent.
17 May 2025
Unprompted review
Scammers?
Never again. I ordered a jacket from this company. Before placing the order, I contacted customer service to confirm that the jacket was in stock. They assured me that it was available for immediate delivery.
I placed the order, and at that point, I was promised that the package would be shipped the next day. Three days passed without any updates, and then I received an email stating that they would ship the jacket as soon as they got it in stock. I immediately replied to this message to ask for clarification, but the company has not responded.
Now, eight days have passed, and the package has still not been shipped. Meanwhile, their online store continues to promise next-day delivery for new orders.
I will never order from these scammers again.
4 March 2025
Unprompted review
Experience in actual store and webshop
I bought both in their actual store and in the webshop. Always deliver as indicated, although I had to wait on my last Shoei helmet longer as expected. The customer service at the store installed my headset into the helmet without any problems. They didn't even checked if I bought it from them ... although they might have recognized me ;-)
22 January 2025
Unprompted review
Top !!!!!!!!
7 July 2024
Huge variety of choices
Huge variety of choices, very professional, fast delivery abroad. Super shopping experience.
7 April 2024
Always good
Always good. My only issue is that I could not choose the delivery day. (I am abroad)
26 March 2024
Order is pending for over a month…
Order is pending for over a month (although in stock), money is of course paid upfront and then canceled without any notice. I will definitely avoid this seller.
27 February 2024
To the point info about the items.
To the point info about the items.
Fantastic Service.
Good pricing.
11 March 2024
Very nice consultants
Very nice consultants, eager to help and very useful info provided!
7 March 2024
Super service
26 February 2024
I haven't received a mail confirming my…
I haven't received a mail confirming my purchase
26 February 2024
Reply from MKC Moto
Good afternoon,
Thanks for your message, what a shame you didn't receive your order confirmation. We see that it was sent and the email address is correct. Perhaps it ended up in the spam.
Your order has now been completed and sent.
We hope you enjoy your purchases, if you have any further questions, please contact us at service@mkcmoto.com.
Kind regards,
MKCMoto
👍🙏 thank you very much!
22 February 2024
Best regards
Best regards.
I am writing to you a little late.
The pants arrived on very short notice. Thank you very much .
On kindness, and willingness to help with advice and quick responses to any doubts I had.
Thanks again
8 February 2024
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