Great quality . Great service. Book completed and shipped in timely manner. I do have some difficulty modifying pictures and sorting via phone- as I don’t have photo access on larger computer screen... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Started my chat at 11pm, wasn’t expecting to be connected with someone at all until tomorrow. Within a couple minutes Graciela responded and helped me resolve my issues! Shipping caused some damage to... See more
Company replied
I've ordered several times from Mixtiles. All different types of projects and they have all turned out amazing. Also, their customer service is incredible. Once I even needed to make a change to an... See more
Company replied
I've ordered a book of photos which came out awesome then last week I received my order of framed photos and they are absolutely outstanding! Delivery was also super fast too. I'll definitely be order... See more
Company replied
Company details
Written by the company
Mixtiles helps you get your phone photos on your walls. Goodbye nails and hammers, hello effortless self-stick technology. The Mixtiles app turns your favorite photo memories into high-quality prints with a no-harm adhesive that works over and over again.
100% Satisfaction Guaranteed
Love your Mixtiles, or get your money back.
We guarantee that you'll be completely satisfied with your Mixtiles order. If you're not happy with your Mixtiles for any reason, just let us know and we'll refund you and do anything else we can to make it right.
Contact info
246 5th Ave, 10001, New York City, United States
- hi@mixtiles.com
- mixtiles.com
4.7
Excellent
39K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Easy ordering process. Nice quality picture and frame. Very light weight. I’ve ordered from Mixtiles before, like over a year ago and can still move and rearrange pictures without any problem and still adhere great to wall.
1 October 2026
Reply from Mixtiles
We love hearing that your Mixtiles are still easy to move and rearrange more than a year later! It’s great to know the lightweight design, quality, and simple ordering have kept you coming back. 🏡✨
Reply from Mixtiles
Rochelle, we’re so happy everything turned out perfectly and that you love it! Thanks for choosing Mixtiles. 🌺
Fast service Great Quality An Absolute…
Fast service Great Quality An Absolute pleasure doing business with you
1 October 2026
Reply from Mixtiles
We’re so glad the fast service and quality made your experience such a positive one! It’s been a pleasure having you as a Mixtiles customer too. 🌟
Stopped shipping to Northern Ireland
Stopped shipping to Northern Ireland. Shocking. Started designing a family wall. We got a whole bunch of pictures all as pets of sizes. Just got round to ordering the last few missing pieces and now they have stopped shipping to Northern Ireland (but you can ship to Ireland or anywhere else in UK). And there’s no explanation why… ‘we hope to fix this on the future, please ask a friend in the UK to place the order and ship it to you’ was the solution offered.
Product is nice. This however is terrible.
10 October 2026
Unprompted review
Reply from Mixtiles
We’re very sorry for the frustration and disappointment this has caused, especially when you were in the middle of completing a family wall you had already started with Mixtiles. We completely understand how upsetting it must be to find that Northern Ireland is no longer available as a shipping destination after you were previously able to order there.
We truly appreciate you taking the time to share this feedback. We’ll make sure your comments about both the shipping change and the lack of a clear explanation are passed along to our team, as we understand the workaround offered was not an ideal solution for you.
I absolutely LOVE my pics
I absolutely LOVE my pics! That you so much for making them perfect! I love the way you sent them also. Packaged perfectly.
29 September 2026
Reply from Mixtiles
We’re so happy your pictures turned out perfectly and that you loved the presentation when they arrived! It’s wonderful to hear the careful packaging made the experience even better. 💕
Reply from Mixtiles
We’re so glad you had such a great experience! Thanks so much for choosing Mixtiles and for the kind words. 🥰
Beautigul and quick
10 October 2026
Unprompted review
Reply from Mixtiles
We’re so glad you loved how everything turned out and that it arrived so quickly! 🌺
Reply from Mixtiles
We’re so glad everything was quick, easy, and efficient, and that you’re happy with how the product turned out! 🌟
Reply from Mixtiles
We’re so glad the whole experience felt efficient and well communicated, and that you’re loving the finished results! Thanks for the wonderful feedback. ✨
A friend introduced me to Mixtiles
A friend introduced me to Mixtiles, and I love photography and gifting family photos. The Travel Poster was a unique way to gift memorable family activities. One thing to note is it is a caricature-type of reproduction, so some features of a person's face may change and not look exactly like that person - you have to be okay with that. The quality is great and shipping was prompt, even with a large order. I had an issue with some text being cut off the bottom of the picture, and customer service helped me to resolve the issue and I received a replacement at no additional charge. I would consider doing the larger poster family photos in the future.
5 October 2026
Unprompted review
Reply from Mixtiles
We’re so glad the Travel Poster made such a unique way to celebrate and gift your family memories! We also appreciate you calling out the illustrated, caricature-style interpretation, and it’s wonderful to hear you were happy with the quality, prompt shipping, and how our team resolved the text issue. We’d love to have you back for a larger poster in the future! 🎨
Reply from Mixtiles
Michele, we’re so glad you found the experience user-friendly! Thanks for choosing Mixtiles. 🌼
Beautiful pictures every time
I’ve ordered many pictures and they all turn out absolutely beautiful. I give them as gifts and everyone loves them!
29 September 2026
Reply from Mixtiles
We’re so happy every order has turned out beautifully, Deb! It’s especially wonderful to hear they’ve made such well-loved gifts for the people in your life. 🎁
Great books
10 October 2026
Unprompted review
Reply from Mixtiles
We’re so glad you’re enjoying your books! Thanks for choosing Mixtiles to preserve your favorite memories. 📖
J/D Disney family trip
I have never experienced such efficient ordering ever. Thank you so much.
10 October 2026
Unprompted review
Reply from Mixtiles
Donna, we’re so glad the ordering process was such a smooth and efficient experience! Thanks so much for the kind words. 🌺
My photos are less than a month and a…
My photos are less than a month and a half, two months old. Every time I come down the stairs, they have fallen off the wall sticky part included. It’s now damaged the frame several times I want to like the product. I really do the quality of the photos are perfect but now I’m stuck with it and unable to even hang photos.
10 October 2026
Unprompted review
Reply from Mixtiles
We’re really sorry your photos keep falling despite being up for such a short time, especially now that the frames have been damaged as well. Please email our customer support team at fixit@mixtiles.com so they can review what’s happening and help find a better solution for you.
I have yet to receive my order
I have yet to receive my order. I’m so disappointed. It says that it was delivered and it is not. You charged me and you haven’t delivered on the product. If I could get zero stars I would where is my delivery
28 September 2026
Reply from Mixtiles
We understand how frustrating it is to see an order marked as delivered when you haven’t received it. Please email our customer support team at fixit@mixtiles.com so they can look into the delivery details and help get this sorted out.
Birthday special
I am a lady of 70 years of age and I am not very experienced in ordering of this line but I must say I found it easy to do I’m just excited to see as it’s for my daughter special birthday 🙏and I hope I’m not disappointed.
10 October 2026
Unprompted review
Reply from Mixtiles
It’s wonderful to hear the ordering process felt easy and straightforward! We hope the finished piece makes your daughter’s special birthday even more meaningful and that you absolutely love how it turns out. 🎂
The entire process was very easy
The entire process was very easy; from downloading the pictures to adjusting them to fit the frame, to ordering. Tiles arrived sooner than expected and worth every cent. I only wish I could recycle my old tiles.
30 September 2026
Reply from Mixtiles
We’re so glad the whole process was easy, your tiles arrived ahead of schedule, and you felt they were worth it! We also really appreciate the suggestion about recycling older tiles and will be sure to pass that feedback along to our team. ♻️
Reply from Mixtiles
We’re glad everything was prompt, on time, and backed by good service! Thanks for choosing Mixtiles. 🌟
Super easy
Super easy, super fast shipping! The only thing is I wish you could order more than one at a time! But the product is great!
9 October 2026
Unprompted review
Reply from Mixtiles
We’re so glad the process was easy, delivery was fast, and you’re happy with the product! We also appreciate your feedback about ordering more than one at a time. If you ever need help with that or anything else, our customer support team at fixit@mixtiles.com will be happy to assist.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.