Mivoza Reviews 

246
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Appliance Store

Written by the company

Ontdek Mivoza, de ultieme bestemming voor innovatieve en unieke huis- en tuinbenodigdheden. Geboren uit een passie voor onderscheidend design en functionaliteit, biedt Mivoza een zorgvuldig samengestelde collectie producten die leefruimtes transformeren. Klanttevredenheid staat centraal bij ons en daarom bieden we 24/7 ondersteuning, probleemloze retourzendingen en een niet-goed-geld-terug garantie van een jaar. Sluit je aan bij onze groeiende familie van tevreden klanten en ervaar stressvrij winkelen met gratis verzending. Bekijk onze bestsellers en nieuwkomers en vind precies wat je nodig hebt om je huis vandaag nog mooier te maken.


Contact info

1.1

Bad

TrustScore 1 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(246)

76 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DON’T ORDER ANYTHING FROM THEM

DON’T ORDER ANYTHING FROM THEM! Their rating is less than one star. I have been contacting them since receiving their faulty mop holder in November to return and credit me. They send me back the same email but do nothing!
BUYER BEEARE! They are awful. It has been over one month and still not resolved!

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Always check first with Trust PIlot.

I was stupid enough to order the following from Mivoza:-
Crystal Bird Light – Enchanting Glow for Any Room × 2
Small (6 inches)
What I received was two pieces of bird-shaped plastic crap.
Do not trust anything advertised by this company.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst service I ever see in my life!!

Worst service I ever see in my life!!! Not recommended to by from this company anything!
Today Oct. 2, 2025 I received your "item".
This is absolutely not what you show on the website for purchase! You're simply lying to your customers!
I will return this piece of crap but NO PAY for delivery!
Pictures available.
P.S. This seller refused to pay return and refund money! Stay back from this company! One star is way to much for this service!

22 September 2025
Unprompted review
Mivoza logo

Reply from Mivoza

Thank you for your feedback.

We would like to clarify that on September 19th, 2025, we informed you that the delivery could unfortunately take a little longer due to high demand at the couriers. This is something we do not have any influence over. Your order was shipped on September 12th, 2025, well within the indicated timeframe.

We understand that delays are frustrating, especially when the item was intended as a gift. Please note that returning an item is always possible as explained on our website, and once received back at our warehouse, a refund will be processed immediately.

We remain at your disposal to assist you further via our customer service.

Best regards,
Mivoza Customer Service

Rated 1 out of 5 stars

Cheap scam toy dog.

Laughable. False advertising of a basic piece of absolute crap toy dog. Something from out of 80s. Advertised as the latest in AI robotics. Copy and pasted from the box.

Nico, the creation of our robotic puppy plush toy is much more than just a simple manufacturing process; it is a true exciting adventure.
Our designers and engineers worked hand in hand to bring this adorable puppy to life
Every detail, from the softness of the plush to the complexity of the robotic movements, has been carefully considered to capture the essence of a real puppy,
For months, our team tested and perfected each function: how it walks, sits, barks, or runs, to ensure that this puppy.

2L
PIDE
LADRA
CAMINA
CORRE
A unique creation and design!
The head, body, and legs are connected by a recyclable plastic skeleton, filled with eco-friendly pellets and steel.
It is dyed with natural spray paint and artistic pastels to give ti the appearance of a living being.
It’s actually a nasty cheap plastic disgrace. You won’t receive any after sales support. It’s clearly a cheap scam. Keep away.
Mivoza. Do not waste each others time responding to my review. It’s meaningless and pointless. You are clearly a company not to be trusted or to take any notice of. The cost and inconvenience to return this object with a true value of. £4. I would not trust that you would say that you have received it and fully refund me. You are most welcome for photos. On the box it’s a real dog. The actual toy is not digital as advertised. It’s a nasty plastic with a basic mechanism. The covering that’s supposed to be life like. Is a cheap nasty material. A child 40 years ago would have been delighted. This is the type of toy you would expect from a fair ground prize. See below latest copy and pasted from an advert of these scammers.

my best robot puppy
K
Artificial assembly, latest Al technology
Buy 2 and save 20%
In reply. How do I give you the order number without an email address. Your original message asked for a reference number not order number.

21 September 2025
Unprompted review
Mivoza logo

Reply from Mivoza

Thank you for sharing your feedback.

We understand your concerns, but we would like to clarify that we have already requested order details from you in order to investigate this matter properly. Unfortunately, the information you provided does not match any order placed with us. Without valid order data, we are unable to verify the purchase or proceed with a resolution.

If you would still like us to review your case, we kindly ask you to send the correct order number and details directly to our customer service. Once we receive accurate information, we will gladly look into it and provide support according to our policies.

Kind regards,
Customer Service Mivoza

Rated 1 out of 5 stars

TERRIBLE!!!!!

TERRIBLE!!!!!! DON'T ORDER ANYTHING FROM HERE

28 August 2025
Unprompted review
Mivoza logo

Reply from Mivoza

Thank you for your review.

We have received the picture you sent, and we can confirm that you received the correct color. If you click on the selected color option on our website, you will see that it matches the item you received.

If you are not satisfied with the product, you can of course return it, as we have already mentioned multiple times. Once the return reaches us, it will be processed according to our return policy.

Best regards,
Customer Service Mivoza

Rated 1 out of 5 stars

Robotic puppy's MOVA INTERNATIONAL

Bought white robotic puppy, which looks adorable on advert.
Took nearly approx 21 days to arrive. I was expecting it to be boxed? It arrived in padded bag it was small thought can't be my puppy?
Great disappointed it was ¡!!!!
Certainly didn't look like picture put batteries in even though no safety screw on battery case?but my disappointed was now turning to frustration.
It was meant for gift for my great granddaughter what a shock. Yes it moved, noise was nothin̈g like a bark? So called fluffy cuddly coat you could feel the structure of the so called puppy? Doesn't sit or cuddle as stated in description,
In fact only true statement no need to clean, feed ect.

Please do Not buy this you will be very disappointed.
I tried leaving review on site but couldn't? That's why I'm leaving it here.
Tried to sign into my account? Said I have not ordered to date?
Beware to be disappointed my poor sad puppy I'll keep it as it is not going to be a gift as it is not suitable for any child.

29th July added

I have been requested by Mova to add more to my experience? Or they won't recognise my review as genuine? I have tried to add photo to show size and puppy in real action?

Look at other reviews, I'm more disappointed than expected but ultimately it's your choice.

28 July 2025
Unprompted review
Mivoza logo

Reply from Mivoza

Thank you for your detailed review.

We can see that you have been in contact with Mivoza Germany, but several times we have asked you to reach out to Mivoza International, which is responsible for your order. Without contacting the correct branch, we are unfortunately unable to assist you further.

Additionally, in order to properly handle your case, we kindly request that any concerns be sent to us via email, including clear photos of the item received. This is essential for us to assess the situation and provide a suitable solution.

We regret to hear about your disappointment, and we are still open to helping resolve the issue — please contact us directly via email with the requested information.

Kind regards,
Mivoza International Customer Support

Rated 1 out of 5 stars

I have ordered a vegetable shredder 2…

I have ordered a vegetable shredder 2 weeks ago on mivoza, until the day of today I did not receive it. They kept on sending me mails saying That my item is on its way. I checked again my mail today to track my order and it was mentioned that my order has been completed whereas until the date of today I received nothing. Such a scam and unprofessional company. Is this how you treat your customers especially that payment has been made?????

5 May 2025
Unprompted review
Mivoza logo

Reply from Mivoza

Thank you for your review.

We’re sorry to hear about your concerns. Please note that our standard delivery times are clearly stated on our website, and your order is still within the normal delivery window. We understand that waiting can be frustrating, but we kindly ask for a bit more patience as your package is on its way and should arrive within a few days.

If you need further assistance or if the order still doesn’t arrive within the expected timeframe, please feel free to contact us directly — we’re here to help.

Best regards,
Customer Service Mivoza

Rated 1 out of 5 stars

I didn’t receive the 4 apple corers ( 2…

I didn’t receive the 4 apple corers ( 2 large and 2 small ) that I ordered but receive 2 items that don’t look anything like an apple corer

15 April 2024
Unprompted review
Mivoza logo

Reply from Mivoza

Hello Chris,

We apologize for the inconvenience you have experienced. Your satisfaction is important to us. Please contact us at info@mivoza.de so we can help you with your issue. Thank you for bringing this to our attention.

Sincerely,
Mivoza Customer Care Team

Rated 1 out of 5 stars

Seriously what poor customer service

Seriously what poor customer service. No response to emails regarding an order that was shipped to Australia with a foreign plug in. Totally useless and will be thrown away as I can’t use it without an adapter..pointless. Would not have ordered if I knew this. Definitely do not buy from this website.

1 March 2024
Unprompted review
Mivoza logo

Reply from Mivoza

Hello,

We apologize for the inconvenience you have experienced. Your satisfaction is important to us.

Please contact us at info@mivoza.de so we can help you with your issue.

Thank you for bringing this to our attention.

Yours sincerely,
Mivoza Customer Care Team

Rated 1 out of 5 stars

recently purchaced goods for 100€

recently purchaced goog fir 100€. Complete false infomation regarding age of the children able to use them.
Mivoza does not reply to e mails.
I have decided to contact my solicitor..
I would never recommend this company to anyone. Absolute nightmare.

23 November 2023
Unprompted review
Show reviews in all languages. (246 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look