Mister Spex Reviews 

3,787
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I’ve been buying contact lenses and contact lense solution from Mister Spex for several years now. I like their price and the efficient delivery service, it seems like one can trust them as far as ap... See more

Rated 2 out of 5 stars

Good product selection and a useful virtual try-on feature — although that’s fairly standard nowadays. If you are absolutely certain you won’t need to return anything, then it may be fine to order... See more

Company replied

Rated 5 out of 5 stars

Didn't expect that buying glasses online would work. But I really liked it so much that I immediately bought a second pair of glasses. Measuring at an optician works perfectly and the price for a br... See more

Rated 4 out of 5 stars

It’s very helpful to be able to try on glasses online, though this function is only available for certain glasses. The Oakley glasses I bought are at a great discount and were well packed and arrived... See more

Company details

  1. Optician
  2. Contact Lenses Supplier
  3. Glasses Store
  4. Sunglasses Store

About Mister Spex

Written by the company

MISTER SPEX - ALLE VOORDELEN OP EEN RIJ
______________________________ DE LAAGSTE PRIJZEN
Bij Mister Spex bespaar je tot 55% op brillen, zonnebrillen en contactlenzen van topdesigners en –producenten. De glazen, die standaard zijn voorzien van uv-bescherming, een kraswerende laag en super anti-reflectie, zijn gewoon bij de prijs van de bril inbegrepen. Spot je je (zonne)bril naar keuze toch goedkoper bij een andere aanbieder? Dan vergoeden wij het verschil. ______________________________ HET GROOTSTE AANBOD DESIGN BRILLEN
Mister Spex verkoopt brillen en zonnebrillen van ruim 80 topdesigners, zoals Ray-Ban, Oakley, BOSS, Persol, Adidas, Tommy Hilfiger en Céline. Het totale assortiment bestaat uit bijna 7.000 modellen, die variëren van geliefde klassiekers tot trendy frames. Onze contactlenzen zijn eveneens van topmerken zoals Biofinity, Air Optix, Acuvue, Proclear en ons eigen merk TrueLens. ______________________________ TOPKWALITEIT
Alle glazen worden ‘op maat’ vervaardigd in ons in-house atelier in Berlijn en voldoen aan de hoogste kwaliteitseisen. We werken uitsluitend samen met de meest vooraanstaande glasproducenten, zoals SEIKO Optical, Hoya Lens Deutschland en Essilor. De meeste glazen zijn ook leverbaar als multifocale variant. ______________________________ BRILLEN SPECIAAL VOOR JOU GESELECTEERD
Bij Mister Spex doen we er alles aan om die bril of zonnebril te vinden die optimaal bij je past. Met behulp van de uitgebreide filterfunctie geef je aan naar welk merk, welke stijlkenmerken (type, kleur, vorm) en welke grootte je voorkeur uitgaat. Daarnaast geef je aan welke gezichtsvorm je hebt. Op basis van die antwoorden, stellen wij binnen enkele seconden een collectie ‘op maat’ voor je samen. ______________________________ HET BESTE VAN ON- ÉN OFFLINE
Bestellen bij Mister Spex verloopt volledig online – van het bekijken van ons grote assortiment, tot het passen in de 3D-paskamer, tot het plaatsen van de bestelling. Om maximaal te profiteren van ons geavanceerde online proces, bieden we daarnaast een aantal belangrijke offline services aan. Zo laat je je ogen meten en pas je je nieuwe bril/lenzen aan bij een partneropticien bij jou in de buurt. ______________________________ UITSTEKENDE BESTELVOORWAARDEN
Bij Mister Spex staat klanttevredenheid voorop. Omdat we alle producten op voorraad hebben, worden bestellingen vaak al de volgende dag geleverd. Verzenden en retourneren is geheel kosteloos en valt het product tegen, mag het gewoon binnen 30 dagen teruggestuurd worden. Bestel je een bril op sterkte, dan mag je de bril, samen met drie andere brillen naar keuze, bovendien eerst tien dagen lang proef dragen.

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(3,787)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient

Mr.Spex. efficient to the max. After i placed my order online. Within 48 hours some cool shades where mine.

15 February 2020
Unprompted review
Rated 4 out of 5 stars

Order here

Site works good. Fast, easy to order. Big discount. Delivery is how it should be. Within 3 working days my order in my posession.
Recommendable

26 September 2019
Unprompted review
Rated 2 out of 5 stars

Good prices, but customer service could be better.

Bought sunglasses, price was good. When delivered they were damaged. Was able to send them back.
They would give me a refund for the money I paid for. For some weird reason, they could not reimburse the money back into my account, they did not notify me on that, so I had to call in myself for an update.
They asked me for the whole bank information to try to do a payment again.
After 2 days, still no update or money in my account. Had to call back again, they tell me it isn't processed and they will send in the payment again.
How difficult is it to reimburse the money?

13 September 2019
Unprompted review
Rated 1 out of 5 stars

Mister NO SERVICE Spex

I ordered my contacts here. Immediately after placing the order, I noticed that my delivery address was set to our old house. That’s of course my mistake; but immediately called the customer service line on their website. The only response I got was an answering machine stating that they are out of working hours. It was in the middle of a day btw, in an hour slot they claim to be working on their website.
I wrote my complaint to the customer service; but no reaction at all.
Not recommended at all.
Maybe you would have no problem if everything goes well; but if you need service after clicking the YES button, you have no service at all!!!

29 August 2019
Unprompted review
Rated 5 out of 5 stars

Recommended

Buying my contacts there already since almost 2 years. Quick delivery, really cheap prices. Have always been happy!

25 August 2019
Unprompted review

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