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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, noting that interactions were pleasant from initial contact through to installation. Many people highlighted the excellent service, emphasizing the efficiency and high quality of the work performed, often at a reasonable price. Consumers were particularly impressed with the product quality, with new windows and repairs making a noticeable difference to their homes. Reviewers frequently mentioned the team's attention to detail, tidiness, and willingness to go above and beyond, even addressing additional issues without extra charge. The promptness of service, from quoting to fitting, was also a recurring positive point, with many expressing their intent to use the company again and highly recommend them to others.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and professionalism.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team, often... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be amazing, competitive,... See more

Product

Customers express great satisfaction with the product, particularly replacement windows and panes. Many... See more

Quality

People report positive experiences with quality. Customers are pleased with the high standard of work, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just had my bedroom window units replaced by Misted Windows. From the initial telephone call , right through to fitting , it was an absolute pleasure. Paul and Andy were fantastic. Very frien... See more

Rated 5 out of 5 stars

Window stuck shut, Paul squeezed us in and came round the same week I called. Polite, efficient, explained what the issue was and got the job done. Stress free experience, even took his shoes off with... See more

Rated 5 out of 5 stars

Andy from Misted Windows replaced three panes and serviced all our windows. One pane was an arch, coloured leaded glass and he had no problem removing and reglazing this pane. A thoroughly pleasant an... See more

Rated 5 out of 5 stars

Very professional and excellent service. Two first floor windows renewed. A good quote received from Andy. So we decided to go ahead. The difficult job was completed with care and attention, on the... See more


Company details

  1. Window Installation Service
  2. Window Supplier

Written by the company

At Misted Windows we have over thirty-five years experience in the glazing industry. Misted Windows was set up as specialising in the repair and replacement of failed double glazed units. We have since built up a reputation as specialists in the area of West Yorkshire. We are your go-to specialists repair professionals, so say goodbye to your misted windows and condensation inside your double glazing with beautifully clear, mould-free windows.


Contact info

4.9

Excellent

TrustScore 5 out of 5

76 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

lounge window replaced

Had my lounge window replaced and it's a huge unit as well ,but with Paul and Aaron in control everything went smoothly, they are a great team and take great care in what they do , highly recommend them.

Mark and Hazel Burnside

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Top guys..!!

These guys came and quoted us for some new window glass. The price was amazing so booked them in. They got to us quick. Whole job was done in an hour on the day. Great bunch of guys. Would recommend 100%.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

They visited they repaired and sorted…

They visited they repaired and sorted out all my misted windows. I found a couple of snagging items after they had left and thankfully they returned after an hour of reporting them to rectify the snags. A company that does a great job is well worth reviewing favourably but one that rectifies issues after they have occurred are weighted in gold. I would highly recommend misted windows for all your replacement panes. A small company but with great positive attitude to customer service

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Window stuck shut

Window stuck shut, Paul squeezed us in and came round the same week I called. Polite, efficient, explained what the issue was and got the job done. Stress free experience, even took his shoes off without being asked. Highly recommend.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work by Paul and Aaron

Excellent work by Paul and Aaron. Arrived on time, very professional and polite throughout the service. No mess left behind would definitely recommend and use again should any other windows become misted.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Had a fantastic experience with Jamie at Misted Windows! He replaced a blown window quickly and professionally, and took the time to clearly explain—and even show—what had caused the issue in the first place.

The service was amazing from start to finish, with great communication throughout. Really appreciated the transparency and attention to detail. Highly recommend!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Full house replacement glazing…

Andy and his team were absolutely amazing. Excellent customer service, contact snd workmanship.
My house was on the market with quite a few blown windows. Andy discussed pro’s/cons and I decided to replace all window glazing. Andy expedited the install to help me further and within a week my house was transformed.
I would recommend Andy and his team to anybody his care and attention to detail is outstanding. Thanks a million Andy and team.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Can highly recommend this company

Can highly recommend this company. Fantastic service from start to finish. Very friendly, professional, quick and competitive prices. Kept me informed at all stages. Was a joy to deal with them. Thank you Jamie, Andy and Paul

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Forget the big companies.

Ashley and his team did a job for me a few years ago and it was excellent. This year I needed five new windows. They arrived today, fitted in less than an hour, no mess, no fuss, £320, brilliant. Well recommended.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant honest company

I relied on Trust Pilot to find a reliable honest company to replace my misted windows and discovered this company. Everything everyone says about them is true, they are brilliant. From ringing them to making an appointment, to measuring up to fitting took two weeks. Paul is a superstar and did a great job. Took his shoes off and even cleaned the windows for me. A1 all round, I couldn’t recommend them enough

14 March 2026
Unprompted review
Rated 5 out of 5 stars

New Bedroom glass replaced

Just had my bedroom window glass replaced which had blown and was very misty, WOW what a diffence its made and what great guys Paul and Andy are. Paul came to fit the glass he was very professional and friendly he even took his shoes off.
Would highly recommend this company. Thanks Andy and Paul

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Large front bay

From the initial phone call to the measuring and pricing and to the fit was truly professional. The boys Paul and Andy were great. Polite, courteous, friendly and very respectful.
I would highly recommend this company.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Andy and Paul was efficient and knew…

Andy and Paul was efficient and knew what they was doing. I would recommend these guys. They came when they said phoned before they came. They cleaned everything when finished. Top company that takes pride in their work.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work

Paul came round a couple of weeks ago to price up replacing two panes of glass and explained what he was going to do very clearly. He gave me a quote and I mentioned a couple of other issues I had with windows and doors, which he said he would sort for free.
When he came today he explained to me what he was doing clearly, sorted things which have been bugging me for years, sprayed the mechanisms and sorted out the panes of glass.
I would thoroughly recommend Paul. An absolutely top guy who did a great job. Will definitely use for my windows and doors in the future.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied customer - highly recommend

Absolutely fantastic. Friendly & honest staff. Very reasonably priced. Andy did the initial quote for us & came back with Paul to install. Paul then came again out of hours with a new pane as there was a slight mark they identified on one of the original panes brought. Highly recommend. We could tell the difference immediately & the house is finally keeping the heat in! Thanks again :)

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb local company

Superb company highly recommended.
They were professional throughout being respectful whilst I was working from home. They cleaned up superbly - everything was left immaculate and they removed their shoes. Their pricing was really reasonable and I had my replacement windows quoted and fit within 2 weeks. I cannot fault them from start to finish.

23 February 2026
Unprompted review

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