We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17trac... See more
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MISSORD61034 i ordered a dress for an occassion, first of all after paying they said they were out of stock we had back n forth finding a replacement coz i knew i would not get a refund. I had to pay... See more
Company replied
OMG!! DRESSES WERE BEAUTIFUL!! FIT PERFECTLY AND SUPRISINGLY WELL MADE. THIS IS MY NEW "GO TO" FOR THAT SPECIAL OCCASION. You will not be disappointed. This review is coming from me, someone wh... See more
Customer service was great at resolving a issue I had. I then ordered another dress within a week which I received and love, it fits like a glove, no alterations needed. Material extraordinary quali... See more
Company details
Written by the company
Missord, an Entry Lux Fashion Brand, an online shopping wardrobe, is a great place for women to find out their beauty, offering various women's clothing, especially dresses, including Sequin Prom Dresses, Evening Prom Dresses, Bridesmaid Dresses, Homecoming Dresses, Cocktail Dresses, Wedding Dresses, and Daily Outfit. 💋Every unforgettable moment, just with Missord!!
Contact info
湾仔骆克道114-118号嘉洛商业大厦5楼8室, 999077, 香港, China
- service@missord.com
- missord.com
Replied to 14% of negative reviews
Typically replies within 24 hours
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I'm either lucky or Missord is true
We ordered my prom dress online bc I struggle to find plus size clothes I like. Found a beautiful sequined floral velvet dress. Ordered and received the tracking number. Everytime I would go on 17track to see, it just said "on its way with no shipping or delivery indications. It arrived with no damage and was exactly what I ordered and in the size I ordered. It took just a few days longer than the expected shipping time but it got here in plenty time for putting together the rest of the outfit.
Sketchy return policy
I returned a dress to Missord because the fabric was too itchy. I had to spend $32.05 to send it back to their company. That was August 1st 2025. In return they sent the dress back to my address which I received today February 17th 2026. With no explanation. I still don't want the dress.

Reply from Missord
The purple sequin dress is beautiful…
The purple sequin dress is beautiful and very well made. I suggest definitely size up due to the band on the waist.
Received in a timely manner. I will buy again!
MISSORD61034 order never received, untrackable
MISSORD61034 i ordered a dress for an occassion, first of all after paying they said they were out of stock we had back n forth finding a replacement coz i knew i would not get a refund. I had to pay more coz the option which they said was available was nore costly. That dress hasnt arrived but they sent an untrackable FEDEX reference with proof of delivery being a picrure of a place which is nothing like my house, no signature, link leads to nowhere, no response from emails to them terrible experience i ordered a dress, matching coat and evening bag for $232.57 which seems to have gone down the drain still fighting them. BASICALLY THEY'RE SCAMMERS. The tracking is fake designed to apartion blame elsewhere

Reply from Missord
absolutely horrible!
absolutely horrible!! Paid for my order I never received. Ordered Nov 1 and to this day I dont have my order and they ignore every email I send.
Fast delivery
Fast delivery, beautiful dress!!!
Sizing accurate
Would shop here again!
Lovely dress,quick service and good…
Lovely dress,quick service and good customer care
Very happy with item
Very happy with item, very good quality, stunning dress.
Quick delivery.
Selection and ease of ordering
Selection and ease of ordering.
Discount
DELIVERY IS A PROBLEM
I didn't get my delivery because it was tagged as FRAUD, I'M WAITING FOR MISSORD TO RESPOND TO THE UPS WHO HAS THE PACKAGE !!!
Perfect dress for Awards Gala…
This is the third dress I’ve purchased here for an awards gala, and they have all exceeded expectations. Dresses are a great value and true to size. Shipping is fast and reliable. Highly recommend.
Request for Return Address and…
Request for Return Address and Clarification on Refund Policy
Dear Customer Service Team,
I previously reached out requesting a return address to post back the items I purchased, but I have not yet received a response. I would appreciate it if a member of your team could provide me with the correct return address as soon as possible.
I am also concerned about your refund policy. It is unclear to me why a customer who orders an item that does not fit would not be allowed to return it for a full refund. In particular, I would like clarification on the policy that only reimburses 30% of the purchase amount. For example, I paid $120 for my order, when I requested to return the item, I received an email proposing me a 30% refund for, which does not seem reasonable or fair.
Could you kindly confirm your return process and explain this refund policy in detail? I would appreciate a prompt response so this matter can be resolved.
I love it so nice dress same as picture…
I love it so nice dress same as picture
The fabric is amazing. Thanks missord
Exact like picture
I like it
I like it. Everything is good and nice.The dress look gorgeous. Very comfortable true to size. Great quality great value
I received my dress on July 5 and it…
I received my dress on July 7 and it was poor quality not worth the price that I paid for it. It’s like scuba material not fit for a wedding which I wanted to wear it for I emailed the company several times and have not received any response. The website said they have easy returns. I knew I shouldn’t of bought a dress online because you never know what you’re gonna get please refund my money and please get back to me. Thank you
I liked few styles on your website
I liked few styles on your website. This is my first time ordering an evening dress online. I am still waiting for it. I don't have a tracking number to track my order.
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