Mission Pebble Reviews 

411
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Package ,quality and products are amazing but its sells like also for sensitive dry skin and thats not true of course we can say ok every skin its different and I understand thank good I had this tr... See more

Company replied

Rated 3 out of 5 stars

Signed up for a trial box. Unfortunately had no email communication at all, so had no order confirmation, no idea if/when my parcel would arrive. When it did arrive everything seemed nice quality,... See more

Rated 4 out of 5 stars

The pebbles smell absolutely gorgeous and produce a lovely creamy lather which leaves skin feeling lovely and moisturised. The only reason I didn't give 5 stars was because of the size of the peb... See more

Company replied

Rated 5 out of 5 stars

Excellent product, was little bit nervous moving away from traditional shampoo in a bottle but this product is fantastic. Rich creamy lather, amazing fragrance and leaves my hair beautifully shiny and... See more

Company replied

Company details

  1. Toiletries Store
  2. Health and Beauty Shop
  3. Skin Care Clinic

About Mission Pebble

Written by the company



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Our Plans

The Pebbles



Who Are We?

Pebble is our soap-free, solid, shampoo bar that is dermatologically tested to deliver caring hydration for your hair and body, with natural essential oils to invigorate your senses. And we deliver to your door in fully recyclable, non-plastic packaging.

Our Mission

We want to eliminate plastics from bathrooms everywhere. But that shouldn’t mean compromising on function, convenience or luxury. Our products are designed to reduce waste and environmental impact, whilst still delivering the feelgood factor.

Usage

Our pebbles were designed specifically to fit in the palm of your hand. Massage over the contours of your hair and body for a luxurious and stimulating washing experience. Each Pebble is designed to last for about 7 days for the average user washing hair and body.

Unlike many other solid shampoo bars, Pebbles are soap-free - comprised instead of skin-friendly ingredients used in the most expensive of shower gels.

Ingredients

Pebbles are designed and made in Britain using the best ingredients available to deliver a luxurious, moisturising cleansing experience. Pebbles contain Sodium Coco Sulfate, Aqua, Parfum, Olus (Vegetable) Oil, Lauryl Betaine, Bis-Diglyceryl Polyacyladipate-2 (a non-animal lanolin substitute), Butyrospermum Parkii (Shea) Butter and Cocos Nucifera (Coconut) Oil. The ingredients can be found on the back of each Pebble carton too.

Sensitive Skin?

All Pebbles are dermatologically tested and approved for use on sensitive skin. However, as with all products, we would always recommend trying them on a small patch of skin if you have particularly sensitive skin.

Dyed Hair?

Pebbles can be used on coloured hair, although as dyes vary significantly we would always recommend a small patch test. In fact the primary cleanser used in Pebble, Sodium Coco Sulfate, is much gentler than the Sodium Laureth Sulfate and / or Sodium Lauryl Sulfate used in many shampoos, and therefore less likely to fade hair dye. Don't forget other colour protective measures: condition well, and protect against UV, chlorine and styling with strong heat.

Vegan?

Our shampoo bars are cruelty free and vegan friendly.


Contact info

3.9

Great

TrustScore 4 out of 5

411 reviews

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3.9

All reviews

(411)

11 reviews in the last 12 months

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Rated 3 out of 5 stars

I'll be able to give a better review…

I'll be able to give a better review once I've been using the product for a bit longer.
But... My experience began on the wrong foot. Firstly, it took almost 2 weeks to arrive after my initial trial began. Yes, I give credit as there was a postal strike in some areas of the country but there was zero correspondence from the company to let me know they hadn't even dispatched until 8 days after I'd placed my order. Secondly, when I finally received the soaps, I had two of the same item in the order, not one of each. Luckily, it is a nice scent, amaryllis and ginger, albeit very masculine. I received two amaryllis and ginger, 1 eucalyptus, 1 rose, so far I've only use the amaryllis.
This is where the positives begin. The bars are rather on the small side, but the lather is lovely. I've only really used it on my hair so far as I've already got a body bar which I'm trying to use up. It lathers up fantastically, and my hair really does feel so clean and soft afterwards. I've been trying other shampoo bars, and I've found that by the evening, my hair is starting to feel greasy, and by morning it's desperately needing to be washed. With mission pebble, I've been able to wash then skip a day - today was my second hair wash since they arrived. The scent is long lasting as well. A negative now though... I've only used the bar 3 times, my partner once and the bar has depleted quite a lot. If you were using daily as a shampoo and wash bar, I don't think it would last a week as stated.
When I've been using for longer, I'll give a better review, but I'm leaving my next order running.

15 September 2022
Rated 4 out of 5 stars

Great product

Trial package arrived very soon after signing up. My initial thoughts were that they seemed small and the scent was very subtle, how wrong I was. The lather from a tiny amount of product is amazing and the scent when used in the shower is beautiful. I am now a devoted user and can’t wait to try other fragrances.

30 August 2022
Rated 5 out of 5 stars

Great product

Great product, lathers well and lasts longer than traditional shampoos. Love that there is no plastic!

14 September 2022
Rated 1 out of 5 stars

SCAM!

SCAM!! Signed up for the subscription, haven't received anything from them

11 September 2022
Unprompted review
Mission Pebble logo

Reply from Mission Pebble

Hi Himanshi, Can you confirm you have now received your Pebbles? We have spoken on social but we haven't heard back from you? Obviously reviews like this can be damaging to our business so it would be great if you can update having received the product to assure other customers.

Rated 5 out of 5 stars

Just what I have been looking for

We are three weeks into our trial and really enjoying our pebbles. A great product, which is fab for both hair and body with lovely scents (quite mild) and lathers beautifully. We now have four less plastic bottles in the bathroom !! Absolutely amazing for holidays as we only need to pack a pebble :)

2 September 2022
Rated 1 out of 5 stars
Mission Pebble logo

Reply from Mission Pebble

Hi Susan, please let me know how we can help? Obviously we want to make sure you are happy. The offer is very clearly a subscription offer - but you are not tied-in in any way. You can literally sign up for the free trial and cancel at anytime.

Rated 5 out of 5 stars

I liked the pebble

I liked the pebble it’s a fantastic idea. Unfortunately it did not suit my scalp. Since using the pebble it has become quite itchy. Thank you for letting me use your product.

5 September 2022
Rated 4 out of 5 stars

Nice scents, lots of lather, left my hair bouncy and shiny.

Received my trial pack and am very impressed. It took longer to get here but there was a postal strike and the wait wasn't significantly longer. The scents are okay but not amazing, my favourite is the Rock Rose and Lavender. I tried it for the first time on both my hair and body. I have been using solid soaps for at least 3 years now and I felt like this is probably one of my favourite solid shampoos I have ever used.
There was plenty of fluffy lather and it left my hair squeaky clean. I thought it might leave a residue as we are in a hard water area but it rinsed clean without issue. When I dried and styled my hair, it had loads of bounce and shine. I will certainly be ordering again if it continues to leave my hair in such great condition.

4 September 2022
Unprompted review
Rated 1 out of 5 stars

Terrible

I was so excited to receive these but what a disappointment. Tiny pebbles, if that’s what they are supposed to look like & the fragrances are very dated. Old lady fragrances! The packaging was dull. I don’t think they look at all like the marketed product & will not be ordering again.

3 September 2022
Rated 1 out of 5 stars

Would not recommend

Trial pack finally arrived after 2 weeks and am very disappointed. All 4 scents smell very strong and synthetic but this is personal taste. Also the little wooden soap rack is of very poor quality: not only is it wonky but it is made of cheap dowelling and has been put together badly. The holes are too large for the dowels and they have been crudely filled because of this.

3 September 2022
Rated 1 out of 5 stars

Scam

Ordered the free trail as I wanted to try them before committing to the subscription been waiting over 10 days when it's stated they should arrive after 2 to 3 days. Tried to get in contact twice and heard nothing back. Convinced this is a scam to get you to subscribe to something that will never be delivered

2 September 2022
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Reply from Mission Pebble

Hi, thank you for your feedback - we replied to your email earlier today and have arranged for another pack to be sent out. Can you confirm you received our email? Thank you

Rated 1 out of 5 stars

I have not received my pebbles and…

I have not received my pebbles and already a payment has been taken from my account. Really disappointed, will be cancelling my plan.

2 September 2022
Mission Pebble logo

Reply from Mission Pebble

Hi Angela, Sorry! not really sure what has happened with Royal Mail in the last week but we will get a replacement sent out to you asap. Thanks

Rated 3 out of 5 stars

Soaps are good but customers service is…

Soaps are good but customers service is bad and needs working on. No email for items been sent and no one replies to emails

29 August 2022
Mission Pebble logo

Reply from Mission Pebble

Hi Ali, Sorry that you have had a bad experience - did your delivery arrive. Please let us know if there is anything we can do to put this right.

Rated 4 out of 5 stars

UPDATED REVIEW

Did not receive my free trial order in the time they estimate delivery and have not had a response from Pebble. I have cancelled my account.
Updated… after not getting a response via the messaging service on the website, I looked on the comments and reviews on FB, insta and trustpilot. It seems they only response via FB or Instagram. I sent DM on both platforms and received a timely response. I understand there was a postal strike that could cause a possible delay but I ordered on the 18th Aug. I have ordered other things after this time and received them via Royal Mail even through the strike. My parcel is being resent so I await to see if I receive it.
received the soap and it’s really nice. My mum also signed up for the trial and got an email regarding the postal strike delay… so it’s nice that they realised they needed to contact customers.

31 August 2022
Mission Pebble logo

Reply from Mission Pebble

Hi Dani, thank you for the feedback. We sent you an email yesterday and have arranged for a new delivery to be sent out - I don't think calling our business a scam is really fair when we have done everything we can during a Royal Mail strike to get your order out to you. Can you revisit this please.

Rated 5 out of 5 stars

Just received free trial box

Just received free trial box. Love the smells and although only used twice am really pleased with the product. Have not used for hair yet so unable to comment on that.

30 August 2022
Rated 5 out of 5 stars

Great

Okay good thanks

22 August 2022
Mission Pebble logo

Reply from Mission Pebble

Hi Holly 👋🏼

We're glad to hear your enjoying your pebbles 💚

Rated 5 out of 5 stars

nice soap to use.

22 August 2022
Mission Pebble logo

Reply from Mission Pebble

Hi Sally 👋🏼

Thanks for your feedback! We're very glad to hear you're enjoying your pebbles. Welcome aboard the mission! 💚

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