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Misshow Reviews 

56
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, most reviewers were unhappy with their experience overall. Consumers consistently experienced major issues involving severely delayed deliveries, missing orders, and extremely unhelpful customer support agents. People also noted that the delivered products looked nothing like the online photographs, featuring cheap materials and poor craftsmanship. Furthermore, buyers reported immense difficulty attempting to obtain proper refunds for faulty or incorrect merchandise. Some reviewers were happy with their stunning dresses, praising the elegant beadwork, comfortable lightweight materials, and helpful customer service representatives. A few customers also mentioned that following the size guide resulted in garments that fit wonderfully and matched their expectations.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings about their purchases. On one hand,... See more

Order

Clients share negative opinions on order, expressing deep frustration with severe delivery delays and missed... See more

Refund

Consumers find refund experiences to be a major source of frustration due to widespread difficulties in... See more

Quality

Customers consistently report disappointment and negative experiences with quality regarding the garments... See more

Customer service

People report negative experiences with customer service, describing it as awful and terrible. Reviewers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give zero stars I would. The dress was awful. You could tell taking it out of the bag that it was cheap and not anything like the picture. They suckered me in by saying risk free and easy r... See more

Company replied

Rated 1 out of 5 stars

Don’t buy from this company. The quality of the dress we bought was not great, but what is frustrating is when buying online there is a high chance of not liking the fit. They basically don’t want to... See more

Rated 1 out of 5 stars

This company is a scam. Customer service is awful. Do not waste your money please don’t do it. We paid for a rush order and still didn’t get the dress on time. On top of all the frustration the dress... See more

Company replied


Company details

  1. Dress Store
  2. Bridal Shop
  3. Clothing Store
  4. Formal Wear Store
  5. Wedding Store
  6. Women's Clothing Store

About Misshow

Written by the company

About Misshow: Where Every Dress Tells Your Story

At Misshow, we believe the perfect dress isn't just something you wear—it's a feeling, a memory, a moment when you see your best self shining back.

A Love Story That Started It All

In the early 2010s, Annabelle and Richard were planning their wedding but couldn't find a gown that felt truly personal. So they created it themselves.

Together, they hand-stitched fresh flowers from the garden where they'd shared their first date. They added shimmering sequins reminiscent of the lake where Richard proposed. Every stitch carried intention. Every detail held meaning.

When Annabelle walked down the aisle, it wasn't just a dress—it was their love story brought to life.

The Moment That Changed Everything

Years later, their niece asked them to design her prom dress. When she tried it on, her eyes lit up. She stood taller. She glowed.

In that moment, they realized: every woman deserves to feel this way. That realization became Misshow, launched in 2012.

Our Mission

Today, Misshow serves over 1 million customers worldwide, creating dresses that transform moments into memories. Through www.misshow.com, we offer:

Wedding Gowns
Bridesmaid Dresses
Prom & Homecoming Dresses
Evening Gowns
Plus-Size Collection
What Makes Us Different-Custom Tailoring

Join Our Story

For Annabelle and Richard, Misshow is more than a business—it's a lifelong mission to help women feel extraordinary on their most important days.

Whether you're preparing for your wedding, prom, or a special celebration, we invite you to join the Misshow family.

Because we don't just sell dresses. We create moments. We celebrate love. We honor life's precious milestones.

And we can't wait to help you shine. ✨

Contact info

2.1

Poor

TrustScore 2 out of 5

56 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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2.1

All reviews

(56)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Angry/dissatisfied customer

5/22/24

Linda,

I need a full refund for this box that was sent to me. I guess it's the dress all balled up, I ordered back in April. I am so angry and dissatisfied with your services. I have never and will never buy online dresses again, because you made this experience horrible. I told you I needed the dress by or before the 15th of May. I received the dress on Tuesday, May 21st, and that was after I checked to see where the heck the dress was, and tracking showed it wouldn't arrive until Monday, May 20th. What the heck is wrong with you? If it had not been for my daughter spending money she shouldn't have spent to buy me a dress in town, I would have looked like a clown for her wedding day. You don't understand how angry I am. I can't speak to anyone on the phone or when you receive a message, it's just nonsense. I will not pay for shipping because I did that already. You owe me the full amount of $378.99, which includes $40 for rush order services, and express shipping in the amount of $29.99. The dress was not the dress I ordered, which was another problem I had with this service. I ordered the dress Sku#BD635, and when I looked at the picture you sent me that you were going to make, it was another dress with Sku# BD335. What the heck is that all about? When I asked you about that you said, we didn't change the dress, that's what you ordered. NONSENSE!! I don't like being taken advantage of. This is what you do to people? Make them spend money on dresses that you decided you're going to make and take your time sending the dress they didn't order to them. I cannot believe how ridiculous this whole experience has been for me. I am sending you pictures, emails of our conversations, and the dress you sent me. WHY? BECAUSE YOU SENT IT TOO LATE!! I need a return sticker ASAP, and I hope you understand what that means, IMMEDIATELY!

23 May 2024
Unprompted review
Rated 2 out of 5 stars

Terrible customer service

I would never order from misshow again. Took nearly 10 weeks to get my order. Website promises 14-21 days. Communication is terrible. Never again. Dress was cute but still needed alterations. I had less than a week to get it done.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Please don’t shop here

I ordered my dress back in February 6th the shipping policy says it should take at most a month to receive. I didn’t get my dress until March 28. Upon receiving the dress the pearls on my dress were falling off straight out of packaging. The material on the dress looked horrible, and on top of the the design was completely different from the picture. It was like I ordered a completely different dress in a complete different color. Not to mention the pearls that were falling off were hot glued on and the residue was stuck on the dress. I emailed them and told them the situation and at first they said they could partially refund me to get altercations but there was nothing we could to to the dress to get it as the picture and if I did anything with it we would have to redesign the whole thing. I asked for a refund and their response was they could only refund 22% back to me. I read their refund policy and no were does it say for a refund it can only be 20%. It says they will give a 20% refund if there needs to be an altercation. But never says they cannot offer a full refund. I asked for a full refund and they only refunded 22% back. The dress was 289 and I only got back 55 dollars. Save yourself the trouble and shop somewhere else. If it wasn’t for my friend Prom would’ve been ruined for me

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Great dress

Dress is beautiful amazing quality straps are a little long but I will get them adjusted. Loved the dress, had to get some alterations for it’s to fit perfectly but other than that the dress was beautiful for my prom

21 November 2023
Rated 1 out of 5 stars

Run not walk away from them they agree…

Run not walk away from them they agree on the date you pay for rush allow up to 3 and a half weeks and when they fall to deliver they refuse to do a refund and still shipped the item say you will have to hold the dress for another event hell my daughters prom will not come again there refund policy says if they cause the error then a refund is due but they lied they just want your money they are a scam do not shop with them they will lie to you n still work at they and send the product when they want too don’t trust them I communicate with them via email and they waited until days before the prom to say that they can’t deliver and I had to email them they never reached out to me saying that they can not meet the agreed date and agreed on before and after communicating stating this is an error on there part they refused to give me my money back I had to rush and order another dress this was a horrible experience don’t work with them

18 March 2024
Unprompted review
Rated 1 out of 5 stars

I recently purchased a dress online…

I recently purchased a dress online with high hopes for a glamorous addition to my wardrobe, but what I received was nothing short of a disappointment and a complete scam. I paid $250 expecting quality and elegance, only to receive a poorly made, cheaply constructed piece of garbage that couldn't even be considered wearable. The nerve of the seller to offer me a measly $36 refund as if that could compensate for the utter disappointment and inconvenience caused.

Now, not only am I out of pocket, but I'm also stuck with an ugly, unwearable dress, leaving me unable to attend the event I had been eagerly anticipating. It's beyond frustrating to be duped by false advertising and deceitful practices. I urge others to beware of this seller and their deceptive tactics, lest they fall victim to the same scam and disappointment.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful dress

I’m 5’7”, 156 pounds. I bought this gown in the Regency color, in a size 12 (based on their measurement chart). I normally wear a size 10, but I’m glad I got the 12. It was just a bit snug through the waist, but quite a bit loose through the chest and shoulders. I knew I’d have to alter the length, but I also had to alter the top so that it didn’t stick too far out and fall even farther down my shoulder than it should. That said, this gown was absolutely perfect for my 50th Birthday Masquerade Ball on New Year’s Eve!! Everybody loved it, most importantly, I LOVE it! The reason for the 4 star and not 5 is the really loose top, and tons of loose threads and monofilament that had to be snipped off/pulled through and tied off. Nothing came off the dress, and I was really impressed with the quality and workmanship for the affordable price! I would definitely buy another dress from them if I ever have a need for a dress like this again.

27 October 2023
Unprompted review
Rated 5 out of 5 stars

RUSH ORDER

I AM COMPLETELY HAPPY WITH THE DRESS, IT IS BEAUTIFUL AND WILL BE PERFECT WHEN I WEAR IT IN CABO AT MY WEDDING!! IT WAS A PERFECT FIT AND ARRIVED IN THE AMOUNT OF TIME STATED!

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Nice dress! No complaints.

Dress was good quality and looked just like the pic. Got tons of compliments even from my seamstress from Italy who knows good clothes. The dress did run a bit tight. I'm a pretty standard 4 in everything and I could barely zip this dress. I will have to lose bad. Very happy with dress, saved a ton of money. This would be at least double if not more in local stores. Measure wisely!

1 May 2023
Unprompted review
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