Miss Kimono Reviews 83

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

83 reviews

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Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

This site is an arnaque

This site is an arnaque. They say they will reimburse after I sent back their bad quality products. They did not. And now their mail address does not work anymore. Don’t go there ….

Miss kimono is even lying in their answer! Never any refund was done, despite my calls. !!! Don’t trust this Chinese low quality and unreliable company

24 April 2024
Unprompted review
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Reply from Miss Kimono

Hello Barbara,

We're sorry to hear from you,

Following your return, we would like to assure you that we have taken immediate steps to resolve this situation. We have already processed your refund and hope that this will help rectify the situation.

We understand that this can be frustrating and apologize once again for any inconvenience this may have caused. Your feedback is important to us, as it helps us to improve and provide a better service to our customers in the future.

Please do not hesitate to contact us at our e-mail address contact@miss-kimono.com if you have any further queries.

We wish you an excellent day!

Best regards,

The Miss Kimono team

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