Minto Money Reviews 4,812

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for their helpfulness, patience, and professional approach. Many people appreciate the quick and easy process for obtaining funds, with deposits often made on the same day. The user experience is consistently described as straightforward and efficient, making the loan application process smooth. However, some customers also noted concerns regarding the high payment amounts and interest rates, with a few expressing confusion about how payments are applied to the principal. A small number of people also mentioned issues with payment processing or difficulties in understanding the payment structure.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of accessing... See more

Service

Consumers find service to be positive, highlighting the professionalism, knowledge, and efficiency of the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, knowledge,... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

User experience

People report positive experiences with user experience. Customers consistently praise the ease and speed of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My conversation with the young lady was very good. She was very patient and professional expressing. And explaining details about My offering and the company policy. I really appreciate your patient... See more

Company replied

Rated 5 out of 5 stars

Because you guys are so ON-THE-BALL!!!!! I loved your automatic deposit to my designated debit-card on file I have with you, that was very surprising....;) Keep doing what you're doing- It works :)

Company replied

Rated 5 out of 5 stars

Most ads embellish on their service. Everything advertised was true. It was an easy process. The information was straightforward. The money was deposited quickly into my bank account. I will tell... See more

Company replied

Rated 5 out of 5 stars

The two different operators in last two months were very helpful and friendly and patient and explaining what they can do and how. The last lady that I called in March to correct a mistake they made a... See more

Company replied


Company details

  1. Loan Agency

Written by the company

At Minto Money, our goal is to make the loan process simple for those who need it. We help people get quick loans through our easy and convenient loan process. Once you’re approved, you can have your money as soon as the same day.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Service and ease of process

Service and ease of process. Thank you

20 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as easy as possible. We appreciate your business.

Rated 3 out of 5 stars

Great service, but…

I like how simple and easy it is and that the repayment plan is generally easy and cost effective with my current pay rate. However, I just wish that they would have given me the full scope as to how much money I would need to pay back instead of blindsiding me with 5 times the amount of money I had asked for

21 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Trevin, thank you for reaching out, we are always here to help and want to make sure that we address each one of your concerns:

We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.

We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.

In reviewing your account, we see that you have spoken with a Customer Care agent who was able to satisfactorily address your requirements. We are delighted to have been able to assist you in establishing a payment schedule that meets your needs.

If you have any additional questions, please reach out to us at feedback@mintomoney.com or (844) 446-4686.

Thank you,

Rated 4 out of 5 stars

I have no complaints about the process…

I have no complaints about the process and I have no complaints about how fast they funded.
The only reason I gave four stars instead of five is because the cost of this money is so exorbitantly high, that unless you are super desperate, you might find another solution. By all means pay attention to what they say and pay this loan off immediately.
But if you need it like I did in short order, they were great.
But like all things, use with caution!

22 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for sharing your experience with us,! It’s great to hear the positive feedback. You are correct that this is an expensive form of borrowing. Minto Money loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

My conversation with the young lady was…

My conversation with the young lady was very good. She was very patient and professional expressing. And explaining details about
My offering and the company policy. I really appreciate your patient and explain to me things.I do not understand. You need more people like her very good.

21 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 5 out of 5 stars

They helped us out when we needed it!!!

They helped us out when we really needed it!!!

18 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Christina, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 4 out of 5 stars

Helpful staff

Staff was helpful with the process and polite. Process was quick. Interest rate is high so definitely will be working to pay this off early.

16 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for sharing your experience with us, Lisa! It’s great to hear the positive feedback. You are correct that this is an expensive form of borrowing. Minto Money loans are designed to meet short-term borrowing needs and are not intended to be a long-term financial solution. There is no fee for paying the loan off early and many of our customers save a significant amount in fees when they pay the loan off early. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

Rated 5 out of 5 stars

I am a repeat customer and my…

I am a repeat customer and my experience each and every time is wonderful.No loops to go through and you get your funds the same day. I will recommend Minto Money to every body.

17 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Edna! We are delighted to have you as a VIP customer of Minto Money. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@mintomoney.com or call us at (844) 446-4686. Thank you for choosing Minto Money as your preferred lender. We value your business and are committed to providing you with exceptional service.

Rated 4 out of 5 stars

borrowing experience was very good

The borrowing experience was very good, fast. Even though I am not tech savvy , the person on the phone was very helpful and patient... Got the money real fast !!!...

14 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Shirley, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

Simple and easy

5 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as simple and easy as possible. We appreciate your business.

Rated 1 out of 5 stars

Predatory and Criminal on the Payback. $20k for $3k is wrong.

I was in a bind and needed funds to catch up on bills. I borrowed $3k and no details are presented on payments. I figure it's high interest and I'm paying back at least $4k. oh no.. in the end if I go full out on payments I am paying back $20k. That is predatory and criminal. Of course they don't share those until after you Docu sign. They have a F rating on BBB. don't do it. I already have an attorney making a letter and I'll pay back what I owe and stop the payments. Settle it in the end. I don't care. I really don't care. They hide a lot in fine print, but it's shown after it's all done.

13 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Andrew, thank you for reaching out, We are always here to help.

We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.

We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.

Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at feedback@mintomoney.com or (844) 446-4686 at your earliest convenience so we may resolve this issue.

Thank you.

Rated 5 out of 5 stars

fast and easy

this was easy and the customer service took the time to answer my questions all though one thing i am not happy about is the prices you charge on the amount i was qualified for it is out ridicules but over all i was happy with the service

12 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Lloyd, Thank you for reaching out to us. We are always here to help. You are correct that our loans can be an expensive form of borrowing. Minto Money loans are specifically designed to meet short-term borrowing needs and are not meant to be a long-term financial solution. There is no fee for paying off your loan early, and many of our customers save a significant amount in fees by choosing to do so. We see that you have taken advantage of the option to schedule an early payoff, which allows you to save on fees. We are pleased to offer no pre-payment penalties or fees for early repayment. If you would like us to review the details of your loan, please feel free to call our customer care team at (844) 446-4686, or contact us via online chat or email at feedback@mintomoney.com. We appreciate your reaching out, and thank you for being a Minto Money customer. We are always here to assist you.

Thank you,
Donnie

Rated 5 out of 5 stars

I am a happy repeated customer

I am a happy repeated customer. Minto Money worked with me each time I was in a financial bind. They helped me in a big way.

10 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Anderson! We are delighted to have you as a VIP customer of Minto Money. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at feedback@mintomoney.com or call us at (844) 446-4686. Thank you for choosing Minto Money as your preferred lender. We value your business and are committed to providing you with exceptional service.

Rated 4 out of 5 stars

Quick process

Quick process, money transferred in one day

11 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Edward, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

The money was deposited to me within 48…

The money was deposited to me within 48 hrs after answering a few questions 👍

28 March 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hi Henry, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!

Rated 5 out of 5 stars

Representative very knowledgable and…

Representative very knowledgable and works well with available offers and customers.

6 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.

Rated 5 out of 5 stars

Great and knowledgeable customer…

Great and knowledgeable customer services agents. They are willing to help.

31 March 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We appreciate your business.

Rated 5 out of 5 stars

I am VERY Pleased with Minto Money

I am VERY Pleased with Minto Money! Im very happy to have chosen them for my loan. I had a few ins and outs with jobs and they were very understanding. Everyone ive dealt with on the phone when I called were professional. I Highly recommend them.
Thank you Minto Money!

5 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Hello Harlene, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!

Rated 5 out of 5 stars

Help me with my needs and potentially…

Help me with my needs and potentially going to change my family dynamics by investing in my education thank you so much 🙏🏽 😊

3 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

You're most welcome and thank you for the five-star review, Daniel! We're glad you chose us as your lending partner.

Rated 5 out of 5 stars

Erika was exceptional

Erika was exceptional. She took care of all my needs and then some.
Sharon

2 April 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at feedback@mintomoney.com or by calling our dedicated customer service line at (844) 446-4686. Thank you again for choosing Minto Money and for being a valued customer. We look forward to serving you again soon!

Rated 5 out of 5 stars

Easy no hassle application process

Easy no hassle application process. Fast approval and fast delivery of funds.

30 March 2026
Unprompted review
Minto Money logo

Reply from Minto Money

Thank you for sharing your experience with us, Alan! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at feedback@mintomoney.com or at (844) 446-4686.

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