Minoxidil Max Reviews 64

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and high quality, with many noting significant improvements in hair growth and thickness. The delivery service is frequently highlighted as reliable and fast, even for international orders. Additionally, consumers appreciate the outstanding customer service, describing representatives as responsive, helpful, and professional. However, some customers experienced issues with their orders, including prolonged tracking delays and packages not arriving as expected. A few people also mentioned that the product did not work for them, or that they encountered difficulties with customs, particularly in Europe, leading to returned shipments.

What people talk about most

Product

People report positive experiences with product. Many customers praise the effectiveness and high quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising fast shipping, prompt... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of the products,... See more

Order

Reviewers mention ambiguous feedback about order experiences. Some customers praise quick delivery, with... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the responsive,... See more

Based on these reviews

Rated 4 out of 5 stars

This is an update to my previous review. I’ve ordered from MinoxidilMax twice before and have always been satisfied. My most recent order was different — the tracking stayed on “Label Created”... See more

Rated 4 out of 5 stars

I ordered my product on May 5th and have not received it 39 days later! I keep telling the customer support that the product is lost and to reship my order, but now they stopped answering my emails.... See more

Company replied

Rated 5 out of 5 stars

Excellent products! Started seeing results within 3 months. 6 months later, crown is almost full and my hairline is thicker than it's been in years. Really great customer representatives too,... See more

Rated 5 out of 5 stars

Dear reader, I’ve been using it for almost a year now, friends , family, and even I am surprised. It’s simply the most effective mix of ingredients. I had tried minoxidil before, which works, bu... See more

Rated 1 out of 5 stars

I am quite skeptical about the actual presence of the ingredients claimed in their products. It has been almost a full year, to the day, since I started using their treatments. I first used Ess... See more

Company replied

Rated 1 out of 5 stars

I'm a new user to the site, I requested a free sample and paid for the shipping. They cancelled my order without explanation and are NOW IGNORNING MY MESSAGES. All signs point to this site being... See more

Company replied

Rated 5 out of 5 stars

My only regret is not starting sooner. Once I couldn’t ignore the problem anymore and it became too obvious, I started using Maxogen-X, and my hair came back so quickly and never fell out again. I’ve... See more

Rated 5 out of 5 stars

Recently the service/delivery has worsened a lot. I used to order quite regularly, at least 7-9 times in total, started in 2022. Last one or two orders haven't come and now there is no more links... See more

Rated 5 out of 5 stars

I’ve been using Dualgen-10 Plus for two months now. I can already see some improvement—the thinning area is starting to fill in. It’s still early to call it a miracle, but I’m optimistic that with... See more

Rated 5 out of 5 stars

I've been a customer for a while now, ever since I had my hair transplant. Until recently everything went smoothly, especially because they offered free samples before I was a full paying customer, bu... See more

Rated 5 out of 5 stars

Iḿ using Maxogen-x from them and it has greatly improved my hair without any side effects. Its minoxidil + finesteride in 1, and just once a day! So conveniant

Rated 5 out of 5 stars

Its my 4th order in 6 years, always delivery on time but i just pay for FEDEX, no risk and no hassle. I do order for 2 years of use so its worth it. I do confirm the products do their work, i use es... See more

Rated 5 out of 5 stars

Since I previously made two orders and both arrived absolutely fine and without any issues, I decided to save on shipping and place one larger order. Everything went according to plan, but after 8 da... See more

Rated 5 out of 5 stars

The product itself did not work for me, but that was a function of my hair, not the product. The company reps were responsive, helpful, and prompt in every way, very professional. Excellent custome... See more

Rated 5 out of 5 stars

I’ve been using RuDerma from Minoxidil Max for about a month now, and I’m honestly amazed by the results. After using two bottles alongside Dualgen, I’ve already noticed a significant improvement... See more

Rated 5 out of 5 stars

I order this product more than 2 months Ago, received package in just two weeks (Europe). Had excellent contact with them, very helpful. About product it is one of the best available on market but y... See more

Rated 5 out of 5 stars

First of all... very happy with the team who handles the questions and the shipping. I ordered many times now and it is always arrives in time in The Netherlands! Beside that i'm very very satisfie... See more

Rated 5 out of 5 stars

I had a problem with the national postal service so my order didn’t arrive. MinoxidilMax send it again without any charge, and they were kind and very helpful

Rated 5 out of 5 stars

I would like to write my second positive review for this store. This is my second order and once again everything was perfect. My questions were answered within moments, very helpful people, and the s... See more

Rated 5 out of 5 stars

I ordered three bottles of 15% DualGen and a dermaroller from the minoxidil.max website while I was staying in Malaysia for a month as a tourist. They shipped the package promptly, but unfortu... See more

Rated 5 out of 5 stars

Great customer service and my order has always shipped on time. The quality of the product is very high as one might expect

Rated 5 out of 5 stars

Amazing product and great support. they even sent me a package that was lost in transit with no extra charges.

Rated 5 out of 5 stars

It's rare to find a product that does exactly what it says, and this does. It fuller hairline within a couple of months. Highly recommend.

Rated 5 out of 5 stars

Great product noticing amazing results. Outstanding customer service. Definitely will be using the product for long time

Rated 5 out of 5 stars

Used this company numerous time, personally I find it’s the best about for min due to it having tretanoin in the mixture, would be better if they rewarded previous customers and not just new but apart... See more

Rated 5 out of 5 stars

Responsive and reliable support. They were ready to make any customizations and provide a smooth experience. Would recommend.

Rated 5 out of 5 stars

What shaped my decision to try the product was the large number of genuine reviews and the clear results shown by users. What further strengthened my trust in the company was the recommendation of my... See more

Rated 5 out of 5 stars

All the products I’ve used (Essengen-6 plus, Essengen-6 Extra, Maxogen-X) were high quality and effective for me. Customer support is responsive, professional, and helpful. Clear information, reliable... See more



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

64 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Topical Finasteride you can trust

Ordered Minoxidil Max's Finasteride called Essengen-f and it has been very effective in stopping hairloss especially from the crown area. In the UK, it is very hard to find topical Finasteride as the oral form can have nasty side effects. I am very thankful to have stumbled upon Minoxidil Max and I would be ordering from them again.

23 October 2024
Unprompted review
Rated 1 out of 5 stars

No FDA cleared proof

I asked them to provide the FDA clearance document of the laser diode cap, they just ignored it but they did answered another question in the same email. Tried again months later and they still didn't bother to answer.
If they can't give me a link something like accessdata.fda.gov/...... , then MinoxidilMax = scam. If they can, then improve the customer service.

22 October 2024
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

We do not manufacture the product. It is a private label product. The manufacturer has the product FDA cleared.

Rated 1 out of 5 stars

False advertising and no official business address.

Placed an order for 3 bottles of a product and even completed a separate form for a free product.
No free product arrived and I received no further correspondence about it.
This is clearly 'false advertising' by Minoxidilmax!!!!

I also paid $25 for Fed Express delivery and was given 4 updates stating it would be delivered before 10pm on Monday 14th October 2024.
The package has arrived today when I was not in - Thursday 10th October 2024 and a neighbour had to take the parcel in who I do not know because I am new to the area.
No address is shown on the site where the company is based or where to contact them at. There is a label on the Fed Express package saying it's been sent from 'John Smith' and a residential address, but no business address or company, nothing. This is very dodgy and product looks fake, cheap labelling and clearly not a professional company making this product.
Avoid at all costs and find a proper company, not someone with a cheap misleading website with no official company address and no phone number that is not afraid to hide behind a cheap website.

10 October 2024
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

Dear Mr. T,

We sincerely apologize that we didn't include the requested free unit in your order. We must have missed your request, and we would love to correct this. Please share your order details with us, and we will ship the free unit as promised, just as we’ve done for many other customers.

We’re also sorry to hear that your delivery arrived earlier than expected and caused some inconvenience. Please accept our apologies for that as well.

Regarding the return address, it is a commercial address, though it may appear residential. The building hosts other businesses, including a gym and a plumbing company. However, this address is used strictly for returns. To ensure discretion, we omit our company name from the "Shipping From" label, which can be helpful if a neighbor receives the package by mistake.

As for the packaging, we take great pride in its quality and challenge you to find a better presentation for topical hair loss solutions.

Lastly, we acknowledge that the website may appear outdated although it does the job. It was built over 10 years ago, before any other companies offering customized minoxidil/fin solutions were even existed. If you have any suggestions for improvements, we’d be more than happy to hear them.

Thank you again for your feedback, and we hope to resolve this matter to your complete satisfaction.

Rated 1 out of 5 stars

My experience was very bad I believe…

My experience was very bad I believe the dose is too high for the minoxidil. It caused dermatitis on my scalp and my hair was shedding bad. My scalp got very red and irritated and flaking badly so bad I had to go to a dermatologist. It took couple weeks to a month to heal. My hair grew back but it was a nightmare. I suggest before you buy any products for your hair, check with your dermatologist. Not saying what happened to me will happen to you but before you put anything on your scalp talk to a dermatologist.

2 October 2024
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

Dear Anthony,
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. While reactions like yours are uncommon, we understand that some individuals may have sensitivities to minoxidil, and we regret that this happened in your case. We're glad to hear that your scalp has healed and your hair has grown back.

We always recommend consulting a healthcare professional before starting any new hair treatment, as reactions can vary from person to person. Your advice is important, and we’ll use your feedback to further improve our product guidance. Please note that we offer a comprehensive range of topical solutions—more options than anyone else in the world—because we understand there’s no one-size-fits-all product. We also offer several skin-friendly alternatives for individuals who may be allergic to standard minoxidil/finasteride products.

If you have any other questions or concerns, please don’t hesitate to reach out. We sincerely appreciate your feedback and wish you the best with your hair care.

Rated 5 out of 5 stars

Seeing new hair growth after a few months

I've ordered some products from Minoxidilmax.com, mostly the Essengen-6 Extra, and am starting to see new growth after a few months of use (and even received a compliment from a friend for it).

20 September 2024
Unprompted review
Rated 5 out of 5 stars

It’s legitimate!

It’s legitimate!! Many people are commenting on my hair. A couple thought I had a hair transplant :). Takes a few months but Maxigen-X really works!!! Once a per day application too, very easy.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

It really works!

I began using my DualGen-15 With PG Plus at the beginning of February 2024 and had no expectations as I thought my hairloss was beyond any topical solution. Pleasantly surprised at the results 5 months later while using the product once a day as suggested. I apply it in the evening, massage it with my fingers into my scalp for about a minute. Definitely reordering. Thank you !

11 July 2024
Unprompted review
Rated 2 out of 5 stars

Minoxidilmax.com 0.3% to high!! No Guarantees!


Minoxidilmax.com says in their terms of use that the information on their site has not been evaluated by the food and drug administration. And the site does not guarantee accuracy of information on the site…… How can we then doublecheck the product and make sure we apply the right doses of finasteride? So you never know exactly how much you apply! Whats kind of service is that?

Furthermore research shows 0.3% topical is far to much and can lead to irreversible side effects like Post-Finasteride Syndrome” (PFS). On YouTube for example PerfectHairHealth has done research on the efficiency and side effects of low dosages of finasteride and they show that for example 0.01 or max 0.02% is a safest way to go for total daily application of topical finasteride. And that it still works! That’s 30X times less!!!

Non of these product have been offered by Minoxidil Max not after all these years (16 years) they are in the field. The lowest daily dosage they offer is 0.1% (they sell the 0.5 and prescribe it to be use 2 times a day).
With a product like finasteride you can not just sell it for the money and try to avoid responsibly for mental health of your costumers. But you and I, Minoxidilmax and God knows they are responsible! They chose to sell these products, so they have responsibly!

3 June 2024
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max


First of all, none of the suppliers offering topical finasteride solutions have been evaluated by the FDA. Any claims to the contrary are completely false.

Secondly, we have a Certificate of Analysis (COA) confirming that Essengen-6 Extra contains the correct concentration of 0.3%. You can find this information on the product page of Essengen-6 Extra.

Thirdly, we offer a premade product called Essengen-6 Plus, which contains 0.05% finasteride. Additionally, you can create any concentration of finasteride including 0.01% or 0.02% with Essengen-F in less than 10 seconds by following the instructions provided on the product page of Essengen-F.

Lastly, we are a small business run by individuals who have personally experienced hair loss. Our goal is to provide the most affordable solutions, which is why you won't find better prices elsewhere.

Rated 5 out of 5 stars

Worked great for me!

I've ordered several times and items arrive quickly and packaged well. I am definitely seeing progress with my hair. After one year the results really showed.

2 May 2024
Unprompted review
Rated 3 out of 5 stars

After I used this sight I had a bogus…

After I used this sight I had a bogus charge for 500 dollars luckily my bank covered it. I will try this one more time and I'd it happens again it's shame on them bc they will be loosing good money.

7 February 2024
Unprompted review
Minoxidil Max logo

Reply from Minoxidil Max

We have been in business for over 15 years. Customers from worldwide have been purchasing custom hair loss products from us using credit card all the time. The security of your shopping experience is our top priority.
We employ robust encryption technologies and industry-standard security measures to safeguard your personal information, ensuring that every transaction you make with us is safe and secure.
Additionally, we regularly update our systems and protocols to stay ahead of emerging threats and maintain the highest standards of security.
We never store any credit information on our server. Thus, in the worst scenario, if there is safety issue, it will not affect prior transactions.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. My order was shipped on the same day of ordering by Fedex. I received it in about one week in Spain.

9 August 2023
Unprompted review
Rated 5 out of 5 stars

Legitimate

My order went pretty well. I ordered my products to Germany. It took a while(20 days) but it arrived in the end.

1 July 2022
Unprompted review
Show reviews in all languages. (64 reviews)

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