I have used MiniTool products for several years. They are a great value for the price. Perhaps more impressive is their service team. Problems crop up due to user error and not reading available ma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They helped me solve a difficult problem caused by a windows update that wouldn't run. We had to go back and forth a few times. Usually I hate emails but the techs there actually read what I sent and... See more
The licence issue is somewhat difficult. On some of my computers, updating Windows is no problem, but on a few others, there are licence problems with Partition Wizard after an update. For me, the... See more
MiniTool Movie Maker is a great tool for design a very complete video clip for presentations. It has all you need to make a quick response for last hour request. It has a very quick learning curve. T... See more
Company details
About MiniTool Software Ltd.
Written by the company
MiniTool® Software Ltd. is a committed software development firm, delivering top-notch programs, such as data recovery programs, disk/partition management programs, backup & restore programs, system optimization programs, video editing programs, PDF editing programs, and more. Trusted by millions of users worldwide, our innovative technology and expert team ensure your data's security, integrity, and creative potential.
Featured Products
MiniTool Guarantee
We are trusted by millions of users worldwide.
100% Virus-Free and Spyware-Free!
Money-Back Guarantee
24/7 Tech Support
Instant Delivery
Contact info
Unit 170-422 Richards Street , V6B 2Z4, Vancouver, British Columbia, Canada
- 1-800-789-8263
- support@minitool.com
- minitool.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good recovery software
Good recovery software with a professional and helpful support department. Responses to questions or issues are quick and appropriate.
20 October 2025
Unprompted review
Excellent Service and Software
Excellent Service and Software. Thanks.
18 October 2025
Unprompted review
Service was very good
Service was good, and this software uses for me. Several times in my life. Why because i lost my data evening time. It was recovery most of times. And i lost activation key. Just one mail i get it back with in 2 minutes. Hope i feel to spend money without any doubt. They fulfilled customer trust without any 1 second of ignorance. Thank you Team Minitool
18 October 2025
Unprompted review
I have been using MiniTool for about…
I have been using MiniTool for about two years. Each time an issue arose, such as when I mistakenly purchased a six-month subscription while having an active 12-month subscription, I reached out to customer service. This is my second experience working with a customer service representative, Ms. Vicky, regarding these errors. Both times, she resolved the issue within just a few days. Thank you for the excellent support!
6 October 2025
Unprompted review
Partition Pro tool helped me to extend main C partition
Partition Pro tool helped me to extend the main C drive partition with unallocated space away from other recovery reserved partitions with ease. It is an excellent tool I have used for many years.
12 October 2025
Unprompted review
Great tool and great support team
9 October 2025
Unprompted review
there was an update to 4.5.0 and today…
there was an update to 4.5.0 and today it doesn't work again and I have to pay every month. resigns
8 October 2025
Unprompted review
Reply from MiniTool Software Ltd.
Hi,
We are sorry to hear that you are in this trouble after the update.
If you encounter any issues with the software, please contact us at support@minitool.com and provide some details so that we can assist you.
Excellent Support Service
MiniTool Software has a super fast customer service that answers in real team to your queries!
7 October 2025
Unprompted review
Super Tool, greate Service
The licence issue is somewhat difficult. On some of my computers, updating Windows is no problem, but on a few others, there are licence problems with Partition Wizard after an update. For me, the Mini tool Partition Wizard is the best on the market, and the support is always quick and friendly. Of course, you always advise buying new licences for new computers with a greate offer, which is your job. But for current computers or if a device is defective, you are happy to help get the licence up and running again. Many thanks to the team, you have a great product.
Regards, B. Wagner
Translated with DeepL.com (free version)
5 October 2025
Unprompted review
Great help
About the tool Partitiomanager PRO is complete and efficient. Only a litle knowledge about computer hardware is required
30 September 2025
Unprompted review
Excellent Software and Outstanding Support!
I’ve been using MiniTool products for a while, and they have never disappointed. Partition Wizard and Power Data Recovery are incredibly reliable and easy to use, even for complex tasks like resizing partitions or recovering lost data. The interface is intuitive, and everything works smoothly without unnecessary complications.
What really stands out is their customer support—fast, professional, and always helpful. Any time I had a question, they responded promptly and resolved the issue without hassle.
MiniTool offers a great range of tools for disk management, data recovery, and backup, making it a one-stop solution for both personal and business needs. Highly recommended for anyone looking for affordable, efficient, and trustworthy software.
30 September 2025
Unprompted review
Super fast reply
Super fast reply, kindness, actually helpful and even gave us a deal for the future.
26 September 2025
Unprompted review
Vicky from MiniTool Software Support…
Vicky from MiniTool Software Support was extremely fast in responding to my subscription request and replied to me within minutes. Excellent customer service!!
30 September 2025
Unprompted review
Great Apps, Great Support
I have been using Minitool MovieMaker for a few years. It is very easy to use and appropriate for creating your video. Also, the company has great customer support. Whenever I encountered an issue and contacted them, they responded quickly and helped me solve the issue.
21 September 2025
Unprompted review
had a problem with my purchase through…
had a problem with my purchase through my own fault
not reading terms but jason was very understanding and let me register a second time with no cost,
all done very quickly with no quibble,great service.
28 September 2025
Unprompted review
Prompt and efficient service
I was extremely impressed with the speed of the service from Jason at MiniTool support. He understood my problem and had a quick and efficient solution, which worked perfectly. My problem was solved within minutes.
29 September 2025
Unprompted review
Easy peasy customer service
Easy peasy customer service. Great company to work with,
28 September 2025
Unprompted review
Great free tool
The free tool performed perfectly well in extending the partition, while other competitors requested the paid versions for this.
25 September 2025
Unprompted review
Love the prompt service and assistance…
Love the prompt service and assistance in obtaining the product code after I updated the version I was using. Also LOVE the product VERY easy to work with. Jason in Customer Support replied to me at 12:48 am
23 September 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.