Ministry Of Cleaning Reviews 

29
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Got our corner couch and dining chairs steam cleaned. Honestly wasn't expecting miracles because the fabric was pretty filthy from the kids and dog, but they came up heaps better than expected. No wat... See more

Rated 5 out of 5 stars

Booked a full bond clean with carpet steam cleaning for our unit. Made moving out way less stressful getting the whole lot done in one go. The real estate agent was happy with everything, didn't flag... See more

Rated 4 out of 5 stars

Booked them in for the two upstairs bedrooms in our rental in Preston. Carpet is easily 15 years old, but it came up pretty good after the steam clean. Got rid of most of the old tea stains and dirt,... See more

Rated 1 out of 5 stars

This company was one of 3 recommended by the real estate agent for our end of lease clean. While quoting and price seemed ok the cleaners broke a mirror and did not report it. When we raised a complai... See more

Company details

  1. Cleaning Service
  2. also in
  3. Carpet Cleaning Service
  4. House Cleaning Service

Information provided by various external sources

Ministry Of Cleaning offers professional cleaning services like Vacate Cleaning Melbourne, Carpet Cleaning Services, End Of Lease Cleaning to get Bond Back


Contact info

4.2

Great

TrustScore 4 out of 5

29 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(29)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Full bond returned without any fuss

Booked a full bond clean with carpet steam cleaning for our unit. Made moving out way less stressful getting the whole lot done in one go. The real estate agent was happy with everything, didn't flag a single thing, and we got our full bond back from the RTBA two days later.

28 September 2026
Unprompted review
Rated 5 out of 5 stars

Bathroom grout came up brilliant

Had the guys out to sort out the bathroom tiles and shower grout. Turned up right on time, got straight into it, and made a huge difference to the grubby grout lines. Left everything rinsed down and dry when they finished. Good to deal with and will definitely get them back.

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Brought our old couch back to life

Got our corner couch and dining chairs steam cleaned. Honestly wasn't expecting miracles because the fabric was pretty filthy from the kids and dog, but they came up heaps better than expected. No water marks or weird chemical smells either. Friendly bloke, turned up on time, no dramas at all.

26 September 2026
Unprompted review
Rated 4 out of 5 stars

Great job on old bedroom carpets

Booked them in for the two upstairs bedrooms in our rental in Preston. Carpet is easily 15 years old, but it came up pretty good after the steam clean. Got rid of most of the old tea stains and dirt, just one stubborn spot in the doorway didn't completely lift. Still really happy with the job for what it cost.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND

DO NOT RECOMMEND. Appalling. While they state a guarantee of their clean for end of lease cleans, the moment I pointed out they did not actually steam clean the carpets, they made excuses. The cleaners missed whole areas of the house and when presented with photographs of the low quality and sopping wet carpets, they denied any responsibility for the carpets and had the hide to expect me to let them back in after they'd left boot marks in the bath, on the wet carpets and more. I already had to clean up after them and bring in a real carpet cleaner to fix their mess! Of course a reasonable request for a partial refund to cover me having to get the cost of the real carpet cleaning was unanswered.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT use this company

Do NOT use this company. They quote a price, in our instance $350.00 then they add GST after. I told them I needed at least 2 blowers to dry our flooded carpet, but later was told that $350 was only for one blower. Some how the price ended up at $600!! They took final payment without permission as they had my credit card details from the $50.00 deposit.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

I recently had my sofas cleaned by…

I recently had my sofas cleaned by Ministry of Cleaning, and I couldn't be more pleased with the results. Ali was friendly, punctual, and very professional. He meticulously cleaned every inch of our sofa, removing stains and refreshing the fabric. The difference is incredible. I highly recommend Ministry of Cleaning for their exceptional sofa cleaning service. Truly outstanding work!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

I recently engaged Ministry Of Cleaning…

I recently engaged Ministry Of Cleaning to clean my oven. I couldn't be more impressed. As someone who values a spotless kitchen, their team in Canberra did not disappoint. From the moment I booked the service, the communication was excellent. The professionals arrived on time and were very courteous. They got straight to work and demonstrated meticulous attention to detail. My oven, which had accumulated months' worth of grime and grease, now looks brand new.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Ministry of Cleaning exceeded our…

Ministry of Cleaning exceeded our expectations with their mould removal service. We are happy with the excellent customer service from start to finish. Also, the technician who came to inspect and later to do the work was efficient, knowledgeable, and thorough, leaving no trace of mould behind.
Their service is exceptional, and we highly recommend them!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

We hired Ministry of Cleaning to do an…

We hired Ministry of Cleaning to do an after party cleaning service for our place. The team arrived promptly and was efficient and thorough. They tackled every corner of our home,leaving it spotless and fresh. What stood out was their attention to detail and professionalism. They handled all the mess,including the bottles,cans and confetti, with ease. We are very thankful to them that they took the stress away from us. I highly recommend their after party cleaning services!

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Ministry of cleaning has been fantastic…

Ministry of cleaning has been fantastic for our office cleaning team is always punctual ,through,and professional.Every corner of our workspace is spotless aftere their visit,creating a clean and welcoming environment for our employees and clients.Highly Recommend

20 May 2024
Unprompted review
Rated 5 out of 5 stars

What stood out the most was their…

What stood out the most was their attention to detail and commitment to leaving my home free to mould.They didn't just remove the would;they also took measure to prevent future growth,giving me peace of mind.Additoinaly,their team was courteous,respectful,and ensured that everything was cleaned up perfectly after the job was done.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

Their team arrived promptly and…

Their team arrived promptly and equipped with all the necessary tools.They assessed the situation throughly and explained the entire process to me in details which i greatly appreciated.The actual mould removals was executed flawlessly and with great care,ensuring that no part of my home was left untreated.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

That was amazing !!!

i had a major water damage incident that left my carpet soaked. Ministry of Cleaning came to rescue and performed the carpet flood recovery efficiently. They thoroughly removed the water and restored the carpets to previous condition.
I highly recommend their services.

23 May 2024
Unprompted review
Rated 1 out of 5 stars

We had minor flood damage which we told…

We had minor flood damage which we told them about. However the guy that came over wet the area and then did not dry the carpet enough and we had to pull up our carpet. We communicated with this company and they were no help and they did not want to fix the problem they kept giving excuses.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

If I could give a zero or lower

If I could give a zero or lower, I would. They didn't show for the first appointment. When I called and asked for an explanation they didn't have one and tried to rebook the appointment but for the wrong address. We should have given up at this point. Rebooked for the following day at 10am. At 8am they called to arrange another time because they were double booked. We agreed to a new time and again they didn't show up. Don't waste your time.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE ZERO STARS I WOULD

IF I COULD GIVE ZERO STARS I WOULD. ABSOLUTE TERRIBLE SERVICE AND EVEN WORSE JOB! WE WERE QUOTED FOR FULL COUCH CLEAN WHICH WAS NOT DONE. STAINS WHICH WEREN'T EVEN ATTEMPTED TO BE REMOVED. DIDNT EVEN VACUUM THE COUCH BEFORE COMMENCING WHICH WAS STATED ON THEIR WEBSITE.
AND HE LEFT MY FLOORS SOAKING WET WHICH I HAD TO CLEAN AFTER HE LEFT.
WHEN CALLED THE CUSTOMER SERVICE WAS YELLED AT AND TREATED LIKE CRAP.
THEY TAKE YOUR MONEY BEFORE STARTING AND THEN DO A TERRIBLE JOB AND LEAVE.
ABSOLUTELY DISGRACEFUL. DO NOT USE THIS COMPANY AT ALL. THE TERRIBLE REVIEWS ARE ACCURATE

12 December 2023
Unprompted review

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