Great selection. Would appreciate though, an estimated timeline for delivery. Also note that as a Canadian, most of us just speak English and therefore the language default for Canada should probably... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello, I would suggest sharing the delivery timeline before the order confirmation. An expected date for instance. Like: 3 days for order processing 9-15 shipping Only after checking out and payi... See more
Company replied
I love the adorable products, and was impressed by how quickly any issue I had was addressed! This was very much appreciated. I did however get caught a few times thinking I would receive all the item... See more
Company replied
The website is great and the clothes are so incredibly cute. I did not notice shipping options. If they were available, that were not easy to find or I was nit navigated clearly to them. I really n... See more
Company replied
Company details
Written by the company
Welcome to MiniOlie's! We understand that you want the best for your little ones. Whether it’s clothing, toys or accessories, we know it’s about finding the right product for your child. Because each baby is unique, we’ve made it our mission to provide you with a wide selection of the trendiest baby and toddler clothing geared toward having a fun and memorable childhood, all on one convenient site.
Contact info
Unit 04-05, 16th Floor, The Broadway No. 54-62 Lockhart Road, 999077, Wanchai, Hong Kong
- +852-65890107
- support@miniolie.com
- miniolie.com
3.8
Great
2K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not only do they have the cutest…
Not only do they have the cutest outfits but their customer service is fantastic. I had an issue with my sweatshirt design peeling & e-mailed it. They got back to me the very next day & are going to send a new shirt. I will definitely order from here again in the future....Jamie
8 April 2026
Unprompted review
Reply from miniolie.com
Hello Jamie,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Delivery estimate information
Hello, I would suggest sharing the delivery timeline before the order confirmation. An expected date for instance. Like:
3 days for order processing
9-15 shipping
Only after checking out and paying I got the information on the above.
9 April 2026
Unprompted review
Reply from miniolie.com
Hello Alex Ventura,
Thank you so much for your feedback.
The period for order delivery is divided into two parts.
Delivery Time = Processing Time + Shipping Time
Processing Time: 3-8 business days
Standard Shipping Time: 8-15 business days
Or you could visit https://www.miniolie.com/pages/shipping-policy to check for more information.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
Impossible return policy
I ordered a shirt with text in French. I received my order and the shirt was fine enough - the material was soft, and the screen printed text was fine. The total price after shipping was a bit high, but I new that going in. After receiving the item, a family member of mine pointed out grammatical issues with the French text. I contacted Miniolie about a return and at this point I learned that I would have to pay to return it to China, which would cost $50+. They would now acknowledge the issue with the shirt. I understood the return policy going in but didn't realize I would be shipping all the way back to China. Given how easy most other companies make returns these days, I would recommend against purchasing anything from Miniolie given that you won't have any reasonable return options. You can likely find anything on their website from other vendors with more friendly policies.
7 April 2026
Unprompted review
Reply from miniolie.com
Hello Peter,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
We have replied your email for the issue of your order MO460856. Please kindly check it. Your early reply will be highly appreciated.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
Love several of the outfits
Love several of the outfits. There is no etimated delivery provided so I do not know if the items will arrive in time for the gifting.
7 April 2026
Unprompted review
Reply from miniolie.com
Hello Lori McGee Nowaski,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
The period for order delivery is divided into two parts.
Delivery Time = Processing Time + Shipping Time
Processing Time: 3-8 business days
Standard Shipping Time: 8-15 business days
Or you could visit https://www.miniolie.com/pages/shipping-policy to check for more information.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
You should not be charging almost $10…
You should not be charging almost $10 for shipping. The percentage off doesn't even make sense.
6 April 2026
Unprompted review
Reply from miniolie.com
Hello,
Thank you so much for your feedback.
You can enjoy free shipping on orders over US$79. Otherwise, it costs US$9.9.
https://www.miniolie.com/pages/shipping-policy
We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
Terrible company
Terrible company, did not deliver an order, accused me of incomplete delivery address (it wasn't) wouldnt give a refund after waiting nearly three months for delivery. Do not trust them!
2 April 2026
Unprompted review
Reply from miniolie.com
Hello,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
Great clothes for my little one!!
Great clothes for my little one!!! Love them!!
6 April 2026
Unprompted review
Reply from miniolie.com
Hello Brenda Gonzalez,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Reply from miniolie.com
Hello Patricia Sprofera,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Your website stated I had reached the amount for free shipping yet I was charged $9.99. I did not expect to pay for shipping.
Your website States I had reach
5 April 2026
Unprompted review
Reply from miniolie.com
Hello Sylvia,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
Ease of choosing color and size
Ease of choosing color and size. Checkout was a breeze.
4 April 2026
Unprompted review
Reply from miniolie.com
Hello Erin,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Wonderful items and so easy to order!
4 April 2026
Unprompted review
Reply from miniolie.com
Hello MARCIA MEIER,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Cute, Different Baby Clothes!
Too many cute options for our new baby granddaughter! Also, extra nice there was a savings. Appreciate that! Did not give 5 stars because I didn't receive the items yet.
4 April 2026
Unprompted review
Reply from miniolie.com
Hello Gina,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Refuse to deliver to residence with correct address
**Update package was finally delivered to the residence. Changed from 1 star to 3 star.
Clothes appear to be super cute but I guess we'll never know. It took forever to ship - the reason ended up being they were shipping directly from China. When they finally were out for delivery, the carrier refused to deliver to the address provided. They said it was incorrect but it's 100% correct. Just a normal residence. The residence does have a gate but there's a callbox or packages could be left next to the gate. They are refusing to deliver. I'd advise not to buy from them.
31 March 2026
Unprompted review
Reply from miniolie.com
Hello Malinda Ferko,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
Good quality and design!
Good quality and design!! This is my second order and I am very satisfied with the products and the shipping status!!
4 April 2026
Unprompted review
Reply from miniolie.com
Hello Ourania Sideri,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Terrific product
Product arrived in a timely manner and is high quality. I’ve purchased another!!
2 April 2026
Unprompted review
Reply from miniolie.com
Hello,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
The clothes are so cute
The clothes are so cute, but also so expensive. Babies go through sizes 0-24 months every 3 months. I would buy more clothes if the price point made sense.
2 April 2026
Unprompted review
Reply from miniolie.com
Hello Angela
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. We will improve our service based on your feedback.
It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
The outfits are really cute
The outfits are really cute, a wee bit pricey but good sales. I never give a 5 star, so you did well!
2 April 2026
Unprompted review
Reply from miniolie.com
Hello Virginia McDonald,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Toddler clothes with style
Toddler clothes with style. My granddaughter looks so adorable in these fashion forward but comfy clothes! Order early for special events or holidays as shipping takes awhile.
2 April 2026
Unprompted review
Reply from miniolie.com
Hello Debbie Pugh Sallee,
Thank you so much for your feedback. We are deeply grateful for the faith you've placed in us and the encouragement you've offered. It's our privilege to present you with exceptional products and services tailored to your satisfaction.
May your days be filled with joy and happiness.Thank you so much for your support.
Wish you all the best!
Order never received, refused refund, asked for more money
I placed an order with MiniOlie on 27 February. It was for a pair of dungerees as a present for my newborn granddaughter. Payment was taken immediately, but I received no order confirmation or delivery updates.
After chasing, almost a month later and asking for a refund, I was suddenly told the item was on its way and then that it had been “delivered”. It had not. We checked thoroughly with neighbours and around the property. There was no parcel. They live in an open plan converted barn with huge windows. No one came to the house that day, which is clearly visible from inside, and my daughter has a dog that reacts to anyone approaching. They were there all day with the newborn baby. There was also no signature, and no proof of delivery.
MiniOlie sent a photo of a parcel in a doorway which was clearly not my daughter’s. I sent them a photo of my daughter’s doorway to show them it had been delivered to the wrong place.
Despite this, MiniOlie refused to issue a refund. Instead, they offered to resend the item only if I paid an additional $20 shipping fee, which I declined. I have paid for goods that I have not received.
This was meant to be a gift to welcome a new baby, who was born on 25 February. It is now over a month later, and the situation remains unresolved.
Overall:
• No order confirmation
• No reliable delivery communication
• Incorrect delivery claim
• No proof of delivery
• Refund refused
• Asked to pay more money
This has been a very poor experience from start to finish. I would strongly advise others to proceed with caution.
UPDATE: Seemingly helpful reply below. But it’s all part of what looks like a well orchestrated scam. I have also had an email saying they will send the product again without the surcharge if I take this review down.
I don’t want the product at this point, I want a refund. I don’t trust them to send again - I have now gone searching online and there are many, many other people with EXACTLY the same experience.
I have requested a chargeback and will be leaving this here so others don’t get conned.
27 February 2026
Unprompted review
Reply from miniolie.com
Hello Lucy Brazier,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
May I know your order number please? We will check for you after we confirm your order information. Please don't worry.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
I cancelled my order no
I cancelled my order no. MO451396 next day of placing the order. It’s been a month now , I never got a confirmation regarding cancellation or refund.. nothing at all. Service is really poor.
31 March 2026
Unprompted review
Reply from miniolie.com
Hello Kiran,
We deeply regret any dissatisfaction you experienced and want to assure you that your concerns are being treated with the utmost importance.
Please be advised that we have initiated the cancellation process for your order MO451396 . Your refund will be processed promptly and should be reflected in your account within the next 3 to 5 business days. We kindly ask for your patience during this brief period.
Should you have any further queries or need additional assistance, don't hesitate to contact us via email contact@mail.miniolie.com. We're always ready to help.
Wishing you a delightful day ahead!
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