Mining City Reviews 124

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I lose my cellphone then i never see the dashboard to check my account of eletricash i join 4years ago. Please check if i cen get my money because I never nothing at all.

Rated 1 out of 5 stars

Mining Sheaty is just that! A scam. Run away from Shitcoin Vault (BTCV) and HELLectric Fault ( EL Cash). It’s a Ponzi scheme with classific pump and dump price curves. As no new sign ons are coming on... See more

Company replied

Rated 1 out of 5 stars

Miningcity is a scam.Mamiki Meso recruited me $300 paid into buying a primary plan.Encouraged to recruit and invest even more people.My Guts said No....just wait and see for 1100 days of mining ...ze... See more

Rated 5 out of 5 stars

This is very legit company I am earning even I am not doing the so called MLM. Becoz it is just an option wether you market it or not still I have recieved my daily mining rewards and it is viable pro... See more

Company details

  1. Mining Company

Written by the company

Mining City is a global platform that offers hash power to mine cryptocurrencies. Through experience and technological know-how, Mining City earned the trust of customers around the world!


Contact info

You should know

1.6

Bad

TrustScore 1.5 out of 5

124 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cannot access the “support” site. I need them to either provide a number I can call or they call me at 4165660711. What part of my message Do they not understand.Twice I’ve said that I’m denied access

I cannot access my account nor the site to complete the KYC verification. I have been reaching out for help but no reply as every angle I use I get the message access denied, yet the company has my email address to inform me what is happening. Can you please tell me how to phone them or access them by email.

29 August 2022
Unprompted review
Mining City logo

Reply from Mining City

Margaret, we can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

Could not login

Could not login, email address is unknown. Why?👀

29 August 2022
Unprompted review
Mining City logo

Reply from Mining City

Brenda, we can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

There is no legitimacy

There is no legitimacy, It's a total scam. I'm $12,000 lost. when I emailed Crypto exchanges asking why BTCV was removed I got the same answer, Because they could not provide proof to Legitimacy and also the original team gave themselves plenty of BTCV at the start and were rug pulling the hole time. This so bad

23 August 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

It's a total scam

It's a total scam. I'm $14,000 lost. when I emailed Crypto exchanges asking why BTCV was removed I got the same answer, Because they could not provide proof to Ligetimasy. Also the original team gave themselves plenty of BTCV at the start and were rug pulling the hole time

15 August 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

go burn in hell

go burn in hell, you took all of my money

8 August 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

It's a big scam l bought coin for…

It's a big scam l bought coin for R19000,in March 2020,l was only able to log in to the system for couple months, the whole of 2021 till now l can't even log in to the system, the lady that recruited me Emily from kwaMhlanga their company is Pretoria, she is no where to be find. Don't invest big scam.
From Jabulani Suteka ( Benoni)

3 August 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

I have not been disappointed by a…

I have not been disappointed by a seemingly legit company. Miningcity is a scam. I invested R39400 believing I'd receive monthly profits. It's almost 1 year and all I've received is less than R1899. They will tell you, you can't get a refund after 72hrs. Please stay away from these people.

28 July 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

Mining City is a Scam

I bought a bronze plan and still haven't been able to withdraw.

Reasons Mining City is a Ponzi:
- No company takes 6+ months to KYC.
- No proof provided of Cyprus regulation changes (This started there KYC).
- Twitter and Facebook comments stopped/deleted.
- Still selling "Mining plans" while previous users cant withdraw or change packages. ( Miners stolen and miners shut down due to power crisis), so how can you sell packages if not mining.
- Carte blanche reached out to them for comments but they wouldn't respond.
- Not a registered security ( Warnings from SEC as well as FSCA).
- Lied about registering with the SEC in the Philippines.
- Wont accept BTCV or ELCASH as payment for BTC mining, while they where the ones promoting it
- No proof that they still mining ELCASH or BTCV.

*EDIT*
Mining City as usual just provided a generic response and cant answer these serious Questions.

They have also stated in there Official Telegram channel they "may" take legal action for damages against the company, Please consult a Legal Professional if this happens to be the case, Mining City has no authority in any jurisdiction (Consult SEC of your respected country or FSCA) , they just want more money from there customers. Extract below from there telegram.

"Will bear a risk of being sued by the company for the damages they have caused to the business due to the overpaid amounts of the sales commissions (if any)."

Summary:
Mining City is a typical MLM Ponzi.

28 July 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 2 out of 5 stars

Tanx for your reply but your reply…,,I want to know how much money do I have now because it's not clear and this KYC process doesn't allow me to finish it so that's please tell me what to do.

Tanx for your reply but your reply doesn't still make sense to me bcoz I join by Joy 22 who now doesn't have any explanation and any experience about mining city ,Personally I just want to know exactly what is the price of my 6000 that I invested by you guys please otherwise all this gives me Anxiety to not know what is going on on my money 😭😭😭🤷🤔

18 July 2022
Unprompted review
Mining City logo

Reply from Mining City

Hi Sanda,

As you are very well aware all your account related information cannot be disclosed and discussed on such public platforms as it’s a security, compliance risk and against our internal policies.

We would request you to send us all your questions to support@miningcity.com and we will do our best to address all your concerns.

We hope you understand this and we look forward to your co-operation.

Rated 1 out of 5 stars

I was introduced to Mining City in 2019…

I was introduced to Mining City in 2019 and 2020 I bought a standard Plan of $450 since then it's been mining $0.01 I have NOT gotten any profits from the company, they are REAL Scammers,Their KYC charges are more bogus as it more than ONE can Earn,I regret Investing My Last Thebes with the Company.

18 July 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

Good day. Slindile Ndlovu she introduced me to mining city investment 2018, she lied to me n said I will get my extra salary every Month, she did not tell me about up n down of coin. Till toda

Good day. Slindile Ndlovu she introduced me to mining city investment 2018, she lied to me n said I will get my extra salary every Month, she did not tell me about up n down of coin. Till today I have never got my monthly R8000 according my money n plan. I am so disappointed

16 June 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

They are thieves and scammers

The response of this company is rubbish and my review is still valid as below:
They are thieves and scammers
The stopped the mining and not responding to the emails.
You can’t reach them
They are stealing people money and the excuse that they are hacked or screwed or whatever the action being done to them
I was fooled by their team in Egypt which also have screwed a lot of people and stollen their money as well
This company is a lie and all their members are clowns and gang of thieves

24 April 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

NOT a serios company

There is currently no mining since January 22. Transfers were limited to 0.000375BTC per day. The KYC process including charges fees. Mine are over $1000. Support doesn't help you and only sends standard answers.
Please, invest your money NOT here!!!

30 March 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

Mining Sheaty is just that

Mining Sheaty is just that! A scam. Run away from Shitcoin Vault (BTCV) and HELLectric Fault ( EL Cash). It’s a Ponzi scheme with classific pump and dump price curves. As no new sign ons are coming onboard the taps have dried up. The people up there ladder made their money and have exited. Any comments directed to Mining City are generally responded to using a reference to their terms and conditions requesting the customer to contact their support email which sends out generic responses too

29 January 2022
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

BIG FAT SCAM!!!

Mining City is a BIG FAT SCAM!!! I invested $600 and almost 1 year I only got $12. I try to email them regarding a refund but its seems the answer is a ROBOT customer service with no heart and telling they cant predict the cryptocurrency which they are mining coin not trading adding a lies repeatedly. They just steal all the money that you work hard and they still continuing scamming innocent people and thousands of them. All their BIG CONTAINER mining is just a fake and propaganda. Its a 100% SCAM. As my experience in MINING CITY, at first is giving you a promised but too many announcement and changes happen but in the end they just robbed you in your pocket and disguise to manipulate everything. I regret to join this MINING CITY SCAM and DONT JOIN THIS USELESS FAKE COMPANY🤦‍♂️😠😤

9 December 2021
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

100% scam

100% scam. They will tell you story after story and more excuses. Their BTCV is a scam coin. Their Elcash is a scam coin too. Their latest trick from their bag of deceit is the KYC verification process which they say can takes at least 30 days to validate and approve. Thousands of innocent peoples investment accounts have been frozen as we speak and they will never get their money back from these merciless daylight robbers.

1 December 2021
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

scam❗️❗️❗️

scam❗️❗️❗️
I bought a Bronze plan with them beginning of last, few months later upgraded to silver plan. They wanted us to change our plans this year afterJune from BTV to BTV payment plan which I did 2 months later the money is all gone and there is no one to contact

16 November 2021
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 1 out of 5 stars

All lies

All lies. Do not buy their coin. It is a big scam. They brainwash innocent people and you transfer bitcoin for their stupid coin. I invested huge amount of money there over a year and 6 months and not even a dollar came out of it. Their so called governors, mayors and managers tell you big fat lies because of the bonus they will get when you sign in. They wouldn't tell you that it is not worth investing in.

9 November 2021
Unprompted review
Mining City logo

Reply from Mining City

We are sorry to hear about your unpleasant experience.

Mining City is an entity that still exists to help and support its customers in all possible ways. We would like to thank thousands of our customers for their co-operation and participation in successfully completing the ongoing KYC and compliance check process.

The cryptocurrency market is highly volatile, and everyone must understand the risks associated with this industry and do their own due diligence before participating in it. We have and continue to emphasize this many times and on many different occasions, and we constantly inform our customers about this in our official materials, Terms and Conditions (that every customer needs to accept before making any purchase on our website) and through many notices and pop-ups that the customer sees during the customer journey on our website. We were with our customers during the crypto bull run, and we are with them now, during the bear market trying to offer support in all possible ways.

Mining City does not sell nor offer investment products of any kind. We only sell “Mining Plans”, which allow purchasers to receive mining rewards of cryptocurrencies based on the amount of hash power, and other similar factors, allocated for each Mining Plan.

Our official Terms and Conditions, as well as our price list, product list, and products description are available on our website all the time, and every customer must familiarise themselves with these materials before making a Mining Plan purchase.

Please be advised that we do not authorise anyone to collect money paid for the Mining Plans on our behalf. The only way of purchasing our product and paying for it is directly through our website AND, what is also important to know, the payment can be made in cryptocurrencies only. We do not accept payments in fiat currencies. Everything happens online. There are no offline transactions here. Even if we received any payment made by a particular customer, then we could confirm that only if we would obtain the customer's permission to do so. There are data protection laws that we have to follow, but every customer of ours can check its transactions history in its Private Zone. If the data reflected in their Private Zone says that there is (or was) a Mining Plan purchased, then we must have received the payment.

We can help and support you only if you co-operate and follow the steps recommended by customer support in order to solve your complaints. Please reach out to support team via email: support@miningcity.com.

Rated 5 out of 5 stars

Never had any issues!

I have been a member with Mining City since mid 2019. The platform provides Mining Plans and also allow us to build our team to collect additional rewards (completely up to me if I want to do this)

The mining rewards fluctuate according to the coins network and price, and this is all very well explained by the company through their social media and continued customer care.

They have provided me with a very easy platform to learn about Cryptocurrency and I am happy such a platform exists.

Never had any problems, and dont understand why people say 'Scam'. The scammers are the users who just network to anybody without giving a good explanation when building their teams. Only bet what you are willing to lose. Dont blame others.

Always do your research and learn learn learn. Happy to be a customer of Mining City.

18 August 2021
Unprompted review
Rated 4 out of 5 stars

I recommend to using their services

I recommend to using their services, they care about community a lot. I have been dealing with them for 10 months and I cannot complain. There are regular zoom meetings with the ambassadors, the CEO Greg is also present. I don’t understand these rumors about them not being legit, it is a lie. I highly recommend if you want to try actual mining instead of just buying coins. I had some issues to enter the website a while ago, but now I use VPN and all works well

28 June 2021
Unprompted review

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