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Rated 1 out of 5 stars

Minimo Bebe dont allow returns which I’m sure is illegal under consumer law and they make it impossible to get replacement items if they are the wrong size. I ordered a pair of trainers which are too... See more

Rated 3 out of 5 stars

I am a big fan of their style for children. But I would highly recommend to consider improving delivery service to Europe from China. Currently it’s impossible to change delivery settings (ie choose d... See more

Rated 1 out of 5 stars

This company is a scam. No customer service, POOR quality, no labels with the information about the composition,, it's supposed to be made 100% organic cotton but is 100% polyester, they’re se... See more

Rated 1 out of 5 stars

It’s scam. Do not buy from this company. Horrible quality, made and ship from China, not locally and ethically as they position themselves. Asked for return, and was refused. Then finally got retu... See more

Company details

  1. Children's Clothing Store

Written by the company

Welcome to Minimo Bebe, a Dutch brand store nestled in the vibrant heart of Amsterdam. At Minimo Bebe, we take pride in our commitment to minimalism and excellence, offering a curated selection of high-quality, beautifully designed baby products that blend style and functionality seamlessly.


Contact info

2.0

Poor

TrustScore 2 out of 5

123 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

lack of communication- scam!!!!!

lack of communication, I received the order after 3 weeks, it was too late, now I want to return it because I do not need it anymore, and I explained them via emails... now they dont reply, no communication at all..... what a scam

1 November 2024
Unprompted review
Rated 1 out of 5 stars

I have order in August a dress

I have order in August a dress, And I didn’t even receive the dress. I text them to send me the money back and still now they don’t send me the money and please don’t order because it’s a scam.

8 August 2024
Unprompted review
Rated 1 out of 5 stars

Very bad Customer service

I ordered on August 8th, another color was sent, immediately after receiving the product, I registered a return on your page and so far I have sent dozens of emails requesting the return of the product and refund, and so far I have not received my money. The service is unimaginably bad and terrible.
You don't care about the satisfaction of a regular customer, I still haven't received a reply to my last email

9 October 2024
Rated 1 out of 5 stars

Worst shop ever

Worst shop ever! Do not buy from them.
First items of poor quality, cheaply made.
Then there is no returns. I tried to return items when I received them all thrown into small box without packing, with items being creased and some ruined ( straw hat) because of pore packaging. I was told there is no refunds. When o insisted and explained the reason. I was given some dodgy address in Netherlands, which I have sent return and payed around £25 from my own money on top. And after month chasing I didn’t hear from them back. And the order returned to me.
Feel completely disgusted by approach like that. And sad that nothing can be done. They just deleted my comments from all the social media and people ( who saw my comments on their social media, before it got deleted) were writing to me, that they had exactly same problems with the brand.
Do not buy!

27 April 2024
Rated 1 out of 5 stars

Really bad experience

Really bad experience.
They have refused for me to return my items.
They are not responding to my emails and i can't get a refund.
if you check the reviews many people had the same issue.

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - thanks God, I got my money back but I had to send a lot of emails with the threat of legal action.

22 April 2024
Rated 3 out of 5 stars

Might order again

Received my first (perhaps last) order from the shop. I have ordered 3 items, shirt with mushroom, pinafore dress with mushrooms and hair bows. Fabric feels nice, and really looks like it could be good quality cotton. Overall the items look good, however for the price it costs I would expect details to be better, example: embroidery mushrooms looks cheap on the shirt and are sewn into only around mushroom cap not the whole piece. Other stitching and buttons are fairly good. Sizing seems bigger than what I am used to in EU.

DELIVERY took around a month to get from China to Europe, customer service responded within a day, however it was generic message where they apologize and assure they are striving for the best service, but nothing else was done from their side.

I expected better, better quality, better service and shipment, but still... the items arrived and they are very cute, quality could be better but is ok so I MIGHT order again.

10 September 2024
Unprompted review
Rated 1 out of 5 stars

It’s scam

It’s scam. Do not buy from this company.
Horrible quality, made and ship from China, not locally and ethically as they position themselves.
Asked for return, and was refused. Then finally got returned address after long argument. Sent it and parcel came back. So address was fake. Since then no answer. And it’s been 2 month now. Very bad. Avoid.

1 June 2024
Unprompted review

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