Minicrops Reviews 

109
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Lovely herbs but did not last till the sell by date they went a bit yellow even though kept in the fridge drawer. Postage is expensive and having a minimum spend stops you buying just a couple of p... See more

Rated 5 out of 5 stars

We use minicrops on a daily basis to supply our restaurant with a wide range of micro herbs. We are always very pleased with the quality of product and service provided. We always look forward... See more

Rated 5 out of 5 stars

I love this business model and believe that there needs to be more small business start ups promoting a healthy lifestyle and good food products. I have spoken with the management a few times and ke... See more

Company replied

Rated 5 out of 5 stars

Received a stunning selection of herbs and apple blossom last week that are well and truly the gift that keeps on giving. 5 days later we are still working our way through these herbs and the pea sho... See more

Company details

  1. Food Producer
  2. Fitness and Nutrition Service
  3. Vegan Restaurant

Information provided by various external sources

MiniCrops is an agriculture initiative for London. We use Controlled Environment Agriculture technologies to provide fresh, year-round produce closer to London homes, with fewer food miles. We also work with major catering companies, restaurants, and private chefs, providing high-quality, ethical produce for their supply chains.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

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4.3

All reviews

(109)

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Rated 1 out of 5 stars

Poor service twice now they have not…

Poor service twice now they have not arrived
Lets see if they refund.

7 October 2020
Unprompted review
Minicrops logo

Reply from Minicrops

Hello

Apologies for your experience but can you please contact us with your order number? Either email customers@minicrops.com or call us direct.

If an order doesn’t arrive a refund is always provided - and an order not arriving can be due to many reasons, including courrier issues. It would be nice to have established the reason for it not arriving before giving us a 1 star review - hardly fair.

Rated 5 out of 5 stars

Minicrops

Very pleased and impressed with Minicrops.
So fresh and vibrant ...a wonderful addition to grow and enjoy. I shall purchase again! 😁😁😁

30 September 2020
Unprompted review
Minicrops logo

Reply from Minicrops

Thanks Linda!

Rated 5 out of 5 stars

Excellent produce!!

everything was super fresh and excellent quality!! Would buy again and recommend to all my friends and family.

25 September 2020
Unprompted review
Minicrops logo

Reply from Minicrops

Thanks for your kind review Nina :)

Rated 5 out of 5 stars

Super fresh

I got mine Monday. Perfect condition. Yesterday I made a salad with a little of each and some tomatoes and spring onions from the garden. Added a bit of goats cheese and it was the tastiest salad ever. All the wonderful fresh flavours, pepper, lemony, mustardy goodness.

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Having never purchased ‘living‘ edible Micro crops before, I was sceptical on whether they would survive 200miles - delighted to say the delivery was not only on time but arrived in pristine condition with a healthy lush growth that remained in excellent condition until all consumed. Some intense & unusual flavours . Will definitely re order .

8 July 2020
Unprompted review
Rated 5 out of 5 stars

Received a stunning selection of herbs…

Received a stunning selection of herbs and apple blossom last week that are well and truly the gift that keeps on giving. 5 days later we are still working our way through these herbs and the pea shoots and nasturtiums still seem to be growing in our fridge!
Cannot wait to order a new selection this week

29 June 2020
Unprompted review
Rated 5 out of 5 stars

Just received a stunning sample box…

Just received a stunning sample box from mini crops the herbs were bright and colourful and tasted beautiful pairing them with different dishes, everyone should try, I will be ordering many more boxes soon!!!

27 June 2020
Unprompted review
Rated 5 out of 5 stars

MINI CROPS BIG TASTE AND SMILES

Been using MiniCrops for a
Long time now and I have to say they are just magic ! Not only in what they believe in as a company but also their customer service .

Their selection of product is outstanding and really makes you try different flavours and textures . Over the past 2 years I have seen and tried so many of their salads and cress and I’ve never been disappointed !

For any other chefs out their get on it ! You won’t be disappointed ... I never am .

Richard

23 June 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Great product, great service, feels good to support a local start up trying to make a difference.
Can’t wait to go back in business and try them into my dessert!!!

18 June 2020
Unprompted review
Rated 5 out of 5 stars

Great

Herb selection arrived well-packed with not even one dent, still chilled and in great health. Upon taste-testing, everything tasted as it should and I loved the minimal and sustainable packaging. Also great customer service, thanks so much!

18 June 2020
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed
Had to phone to get my order processed as it had gone astray. The product was late and when it arrived it was really poor quality. Nothing like the picture. They then did not deliver half my order as it had gone out of stock but did not inform me. I had to call back to get my refund as they did not refund the missing order immediately. When I contacted them they are very arrogant stating their Michelin star restaurants don't complain. They also just blame the courier which is DPD and one of the best. They take no accountability of what you get in the end so beware.

18 June 2020
Unprompted review
Rated 1 out of 5 stars

Very poor

Very disappointed
Bought a tray of 16 different types
Most had barely any shoots in them compared to the big lush tray in the photos.
Most lying out of their cartons
With postage i paid about £20 for something i would possibly pay £2 or £3 for if i'd seen what i was really buying.
Would love to have been able to post a photo to show just how bad it was

11 June 2020
Unprompted review
Minicrops logo

Reply from Minicrops

Very sorry about your experience but this comes down to DPD and the way they have been delivered. Clearly they did not look like that prior to delivery. A 1 star review is therefore grossly unfair to our team and product.

I invite you to look at our Instagram profile and the many positive customer reviews and images shared by our customer base. You unfortunately got unlucky due to courrier mishandling. They will prove that it was a distributor issue.

Also, irrespective of how the crops have arrived, they are still living and will recover within 24 hours. Just straighten them out and apply a bit of water if needed. They will look like the image advertised in no time.

Rated 4 out of 5 stars

Lovely herbs but did not last till the…

Lovely herbs but did not last till the sell by date they went a bit yellow even though kept in the fridge drawer.
Postage is expensive and having a minimum spend stops you buying just a couple of packets which is annoying.
Great Quality and choice, will definitely be using again especially if we have a few jobs in a row to make it worthwhile :)

4 December 2019
Unprompted review
Rated 1 out of 5 stars

We placed an order

We placed an order, it never arrived - I emailed to tell them it never arrived and got no response. The order we placed wasn't expensive but very disappointing all round.

10 October 2019
Unprompted review
Minicrops logo

Reply from Minicrops

Hi Gemma,

Apologies about this. Your order was not processed as we have a minimum order of £15 - the system somehow allowed you to place it. This being said, you should have been refunded straight away - your funds are still held with Stripe (payment intermediary) but I will process immediately.

Regarding your email, we haven't received.

Sorry again for your experience and hope you still get a chance to try our produce one day!

Best,

Jamie

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