Second time we get this service. We were very happy, better value for money than ordering last minute and you have peace of mind that someone will be there for you! And now I know we can trust the co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, able to book our pick up from train station at Paddington to Gatwick Airport with ease. Driver on time and phoned to say where he was. Once located he took us to Gatwick and was ve... See more
Company replied
George was a lovely driver and arrived on time/early as arranged. Very comfortable luxury car and a smooth journey to Gatwick from central London. We made payment prior to pick up via a secure Whats... See more
Company replied
Thank you for amazing service. Ali was on time and exactly where we expected. He contacted us in advance of his arrival to confirm and kept in touch throughout the process. I'd highly recommend the... See more
Company replied
Company details
- Taxi Service
- Airport Shuttle Service
- Minibus Taxi Service
- Sightseeing Tour Agency
- Tour Operator
- Transportation Service
Written by the company
MiniCabRide is a unique ground transport solution in London and the United Kingdom for Airport-Seaport-Station and long-distance transfer. MiniCabRide customers can book by call, email, web, or app and travel in style. We have various vehicles in our fleet to cater to all types of journeys from a standard sedan to MPVs, executives, and Minibuses to transport passengers and luggage. MinicabRide has pledged for Emission 0 vehicles until 2025 to reduce carbon emissions. Benefits of booking with MinicabRide 1- Flight Monitoring Facility 2- Fix Price 3-Reliable and efficient 4-Affordable 5-Available on Call-Web-App 6-Covering Whole United Kingdom and all London airports and seaports.
Contact info
Unit 5, 1000 North Circular Road, Staples Corner, NW2 7JP, London, United Kingdom
- 02070050090
- info@minicabride.com
- minicabride.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great booking service and driver was…
Great booking service and driver was helpful and great customer service. Use minicab ride a lit always a great service
10 January 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care
MiniCabRide
I received responses to my enquiries in…
I received responses to my enquiries in real time. The communication was excellent. As a first time buyer making payment was easy and re-assuring especially because I could use PayPal.
The drive to London itself was great. The driver was quite warm and helpful and providing traffic updates as we travelled. He was also very kind and supportive as we had a lot of luggage.
7 January 2026
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
100% recommend this company
It was easy to make the booking. Very competitive price. Immediate, friendly and regular communication. Driver met us on time at the designated area with a name board. He was friendly yet professional. Would definitely use again. Thank you for such a great service.
8 January 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Very poor customer service.
Very poor customer service.
Communication is extremely bad: repeated mistakes, no accountability, and additional fees constantly being requested. I have rarely had such a negative experience with a service.
The most shocking part was the phone call — the person on the line actually yelled at me. Completely unacceptable and incredibly unpleasant. A stressful experience from start to finish.
8 January 2026
Unprompted review
Great communication from the cab…
Great communication from the cab service. Very friendly and helpful drivers. Very reasonably priced too. Will definitely be using their services again soon.
23 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
GREAT AND REMARKABLE
it's great experience using their service , highly recommended with friendly service and honest driver, I was drop my watch at the car, I check to the CS about it and they said the driver already make report that he found the watch in front seat , So Thank you so much for Honest Driver , unfortunately I don't know his know
so HIGHLY RECOMMENDED and remarkable for their aervice
25 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Highly recommend
I cannot recommend this company enough. Prompt arrival, waiting for us. Very helpful. Very pleasant. Thanks so much 😊
13 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
The Company kept in touch with me often…
The Company kept in touch with me often before the scheduled pickup, and the driver was wonderful, providing great assistance. He took special care of my elderly aunt and ensured she was safely inside before departing.
4 January 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
MiniCabRide were very prompt with…
MiniCabRide were very prompt with responses, flexible and extremely accommodating. I’ll definitely use them again.
25 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
I have experienced very good service…
I have experienced very good service from MiniCabRide, they are easy to book, and have good drivers.
3 January 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Outstanding service
Asked to be picked up after ballet at Covent Garden on a Saturday night to go to a railway station. Always a giant melee and traffic blocked. Driver contacted us exactly on time, found a good place to pick up, did a u turn in all that traffic and found a route with no traffic. Got us to the station in record time. Outstanding! Would recommend.
3 January 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to leave us a review. Your feedback is immensely valuable to us and serves as a testament to our commitment to excellence. We are delighted to hear that you had a positive experience with our company.
At MiniCabRide, we strive to provide exceptional service and exceed our customers' expectations at every opportunity. Your satisfaction is our utmost priority, and we are honored to have earned your trust and appreciation.
Should you require any further assistance or have any questions, please do not hesitate to contact us.
We look forward to serving you again in the future and continuing to meet your expectations.
Warm regards,
Customer Care MiniCabRide
Easy booking process
Easy booking process, reconfirmation and totally punctual and courteous
2 January 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to leave us a review. Your feedback is immensely valuable to us and serves as a testament to our commitment to excellence. We are delighted to hear that you had a positive experience with our company.
At MiniCabRide, we strive to provide exceptional service and exceed our customers' expectations at every opportunity. Your satisfaction is our utmost priority, and we are honored to have earned your trust and appreciation.
Should you require any further assistance or have any questions, please do not hesitate to contact us.
We look forward to serving you again in the future and continuing to meet your expectations.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to leave us a review. Your feedback is immensely valuable to us and serves as a testament to our commitment to excellence. We are delighted to hear that you had a positive experience with our company.
At MiniCabRide, we strive to provide exceptional service and exceed our customers' expectations at every opportunity. Your satisfaction is our utmost priority, and we are honored to have earned your trust and appreciation.
Should you require any further assistance or have any questions, please do not hesitate to contact us.
We look forward to serving you again in the future and continuing to meet your expectations.
Warm regards,
Customer Care MiniCabRide
All good and as agreed
2 January 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Reliable and budget friendly service
Reliable and budget friendly service
25 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Brilliant
Brilliant! Reliable, turned up on time and got us home safely, they even added an extra stop for just £5 to help two of our friends get home safely. Thank you so much.
28 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
night-time journey from London to Cambridgeshire
My driver arrived promptly, his manner was welcoming, and his car was clean and comfortable. The long journey went smoothly, and took about 15 minutes less than on previous years.
25 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Fantastic
I had frequent communication from the Company before the pick up time, the driver was lovely, very helpful and looked after my elderly aunt, even making sure she was safe inside before leaving.
26 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
Very reliable and lovely driver
Very reliable and lovely driver - thank you!
25 December 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback and are delighted to hear that you had a positive experience with our service.
At MiniCabRide, we are committed to delivering exceptional service and going the extra mile for our customers. Your satisfaction means a great deal to us, and we’re grateful for the trust you’ve placed in our team.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
We look forward to serving you again soon.
Warm regards,
Customer Care
MiniCabRide
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.