Minga London Reviews 

1,877
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 337 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the clothes, describing them as amazing, well-made, and durable, often exceeding expectations. Reviewers frequently highlight the fast delivery, with many receiving their orders within a week or even a few days. The sizing is often found to be accurate, and the designs are appreciated for their unique and trendy aesthetic. However, some people were dissatisfied with customer service, reporting a lack of response, poor communication, and difficulties with returns or resolving issues. There are also occasional complaints about product quality, with some items falling apart or having issues like broken zippers, and inconsistent sizing, particularly with bottoms. A few customers experienced significant delays in delivery, with orders getting stuck in customs or not arriving at all.

What people talk about most

Product

Customers had ambiguous experiences with product quality, with many expressing satisfaction, praising items... See more

Quality

People report positive experiences with quality, with many customers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many expressing significant dissatisfaction. Some... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing remarkably fast shipping,... See more

Customer service

Clients share negative opinions on customer service, with many describing it as horrendous, catastrophic, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Substandard quality garments that fall apart after being worn once! Christmas gift that was bought for my daughter on black Friday fell apart after being worn once. Minga's response finally today,was... See more

Rated 3 out of 5 stars

No response from customer service at all. Emailed using the "contact us" page on 30/01/26. I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need t... See more

Rated 4 out of 5 stars

Very cute items and fast delivery in early February. My initial and second purchase arrived within a week! I reached out to customer service because a stud fell off of one of my items and they foun... See more

Rated 4 out of 5 stars

Amazing clothes, good quality. Price is good for what it is, fast delivery and very clear instructions for returns. I’m in love with the designs and the look of the website, photography and socials al... See more


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

MINGA LONDON® is an independent brand, born in East London in 2014. We create for those who embrace their weirdness and express themselves without limits. Minga is more than fashion, it’s a movement, a rebellion against the ordinary, a space where you can be unapologetically you.


Contact info

3.3

Average

TrustScore 3.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(1,877)

271 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% recommend :)

Super fast shipping and very good material! Very nice length (not too Long or to Short) could wear the Jeans all day every day! Sweatpants also super comfy and nice well made Print! Plus Point for the Stickers with extraordinary Designs! 100% recommend :)

10 February 2026
Unprompted review
Rated 3 out of 5 stars

No response from customer service at…

No response from customer service at all. Emailed using the "contact us" page on 30/01/26.

I love the clothing, but I am hesitant to order again because it's clear they do not respond if you need to contact them.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Such good clothes!!

Ordered from this company multiple times and all orders have been gorg!!

Super fast shipping and all items fit great, utterly obsessed 🫶

24 February 2026
Unprompted review
Rated 5 out of 5 stars

----

So far, had no troubles with my orders. And the quality of most items seems pretty good and well stylish.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I loved everything about my order and found my style

I loved everything about my order and got a second one. My first purchase were 3 t-shirts, they were perfect since they were true to size and premium cotton quality. With my second order arrived my new favourite pair of jeans with a belt integrated, also true to size and top quality. The shipping was really fast and easy to track. Thank you Minga, i finally found my style with your clothes, i can finally express myself fully 💋

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Love it

So goood - the quality of the clothes is always amazing - they last forever!!! And shipping is efficient

17 February 2026
Unprompted review
Rated 5 out of 5 stars

we all 🖤 minga london

i absolutely LOVE the clothes’s quality and design. this company is just so perfect because it has literally everything i’ve been looking for.
also a big thank you to the designers & models of this company for making everything so good

3 February 2026
Unprompted review
Rated 3 out of 5 stars

3-4 stars

The quality clothes made out of cotton and the denim are good quality. If you're picky with the material your clothes are made of then make sure you check the individual pieces. The orders were always shipped quite fast. I had one instance were a bag i bought immediately fell apart. But besides that, I was satisfied with the clothes I purchased

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great so far

Have been shopping from them for a few months now and things have been doing well, hope it stays that way. The clothes and accessories look great and there's often on going events and discounts, pretty good!

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Their sizing is great for a petite…

Their sizing is great for a petite girly, though the pants are always quite long. Their shipping and tracking has also never failed me. As for quality, I find their clothes to be very comfortable and they hold up well in the wash.

23 February 2026
Unprompted review

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