Mindful SoulsReviews 

3,666
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 491 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including crystals and jewelry, often noting their beauty and authenticity. Many people appreciate the subscription boxes, finding them to be a great value and a source of joy and self-care. The customer service and staff are frequently highlighted as amazing, kind, and helpful, going above and beyond to resolve issues and make customers feel appreciated. Reviewers also commend the thoughtful packaging and the overall positive energy associated with the items. However, some customers experienced issues with product quality, such as items arriving poorly made or damaged, or not meeting expectations. A few people also mentioned problems with subscription management, shipping delays, missing items, or receiving duplicate crystals in advent calendars.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality of items like crystals,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of items,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that the company truly... See more

Subscription

Consumers generally express satisfaction with their subscriptions, often looking forward to receiving their... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, kindness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful curated box that I felt was just for me and exactly what was needed. Beautiful crystals, jewelry and items that helped me on my spiritual journey. Arrived quickly and can not wait to receive... See more

Company replied

Rated 5 out of 5 stars

I’ve been getting the Mindful Souls subscription boxes for the past 2 months and they’re totally worth the cost. The items in each box would cost way more if you bought them individually, and ever... See more

Company replied

Rated 5 out of 5 stars

The csc was great on all my orders. I'm pretty much in love with EVERYTHING I've gotten except for my latest purchase the laboradite bangle bracelet which is too big it's fallen off my wrist -- prett... See more

Company replied

Rated 5 out of 5 stars

I look forward to receiving my box every month, it is a big uplifting peaceful experience. This monthly box, it is the one thing I have set aside for myself, my self-care. As a full-time mother, wif... See more

Company replied


Company details

  1. Meditation Center

About Mindful Souls

Written by the company

🌿 Mindfulness Made Simple 🌟

A monthly dose of tools and rituals tailored for modern life. ✨

🧘 About Us

Mindful Souls started in 2018 as a small team with a really big dream: to bring peace, mindfulness, and joy into the lives of others. 💜 And so, the Mindful Box was born—a subscription box filled with natural crystals, spiritual tools, beginner-friendly guidance, and more! 🔮🛂

💡 What We Stand For

“We believe mindfulness and spiritual growth belong to everyone—so we make it easy.”

Our Mindful Boxes, curated by our gem guru, Monal Gehlot, and a team of lithotherapists, have already touched the lives of 180,000+ subscribers across the USA, Europe, and Australia! 🌍

✨ What Sets Us Apart? 🌟

  • 💎 100% natural crystals with certified authenticity.
  • 🌍 Ethical sourcing and responsible practices.
  • 📚 Experts in lithotherapy and spirituality.
  • 🔧 Soul-nurturing items beyond subscription boxes.
  • 🙏 Every purchase donates a meal to a child in need in India (320,000+ meals donated!).

📂 Categories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,666)

459 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was received with your good…

Everything was received with your good intentions! I felt the amazing love and good vibes when I opened my gift. Packaging was done carefully and beautifully. Thank you for helping me along my journey!

1 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your beautiful message. 💜

We’re truly touched to hear that you felt the love and positive energy when opening your gift. Every box is prepared with great care and intention, so knowing that it reached you in such a meaningful way truly means a lot to us.

We’re also happy to know that the packaging and items met your expectations. Thank you for allowing us to be a part of your journey — your kind words genuinely inspire our team. ✨

Wishing you continued love, light, healing, and positivity on your path ahead!

Rated 5 out of 5 stars

Love my moon ring quality is great and…

Love my moon ring quality is great and fit perfect

28 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

We’re so glad to hear that you love your Moon Ring! ✨

It’s wonderful to know that the quality met your expectations and that the fit is perfect. Thank you so much for sharing your feedback and for being a part of the Mindful Souls family. 💜

We hope your new ring brings you lots of positive energy and joy!

Rated 5 out of 5 stars

I absolutely love the silver larimar…

I absolutely love the silver larimar set I just received. It’s beautiful and I can’t wait to wear them!!

27 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

We’re so happy to hear that you absolutely love the silver Larimar set! ✨

It truly is a beautiful piece, and we hope you enjoy wearing it as much as we enjoyed curating it for you. Thank you so much for your kind words and support — messages like yours mean the world to us. 💙

Wishing you lots of joy, positivity, and beautiful moments with your new set!

Rated 2 out of 5 stars

I got a six month subscription as a…

I got a six month subscription as a Christmas gift and at first it was cool because I actually got some cool crystals but as the months pasted each box got more and more disappointing. I just got my last box and it honestly looks like I got a bunch of rocks from a parking lot. the entire box is just dull unpolished rocks and I can't even tell what they were supposed to be. the only actual cool crystal i got was a piece of rainbow floride

27 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

We’re truly saddened to hear this feedback from such a lovely customer who has been with us for a while now :broken_heart: Your support genuinely means so much to us, which is why it’s disappointing to know the recent boxes did not bring you the same excitement and connection as before.
We’ve sent you an email, so please check your inbox when you can. We truly care about your experience and would love the opportunity to review this further, including the batches and crystal quality concerns you mentioned :sparkles:

Rated 1 out of 5 stars

This company is rubbish

Wanted to purchase an item except they won't ship to my address in the uk.

Wanted an item but it was out of stock selected the notify me button for when the item is back in stock. This doesn't work either.

Will be taking my business elsewhere because you clearly can't purchase anything from them.

26 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

We’re truly sorry to hear about this experience and understand how frustrating this must have been :broken_heart: We would genuinely love the opportunity to look into this further for you, especially regarding the UK shipping issue and the stock notification not working as expected.
Please email us at support@mindfulsouls.com with the item you were trying to purchase and your shipping details so our team can investigate this properly. We never want anyone to feel unsupported or unable to receive something they connected with spiritually :sparkles:

Rated 5 out of 5 stars

Monthly subscription box is awesome

The items I received have been beautiful! My monthly subscription box has not disappointed me. They are good about getting back with you if you have questions or concerns. Love you guys and thank you!!

13 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind words and continued support! 💜

We’re truly delighted to hear that you’ve been loving the items in your monthly subscription boxes and that your experience with us has been a positive one. It also means a lot to know that our support team has been able to assist you whenever needed.

Messages like yours make everything we do so worthwhile. Thank you for being a valued part of the Mindful Souls family — we love and appreciate you too! ✨

Rated 5 out of 5 stars

Today I am wearing the silver Larimer…

Today I am wearing the silver Larimer necklace and earring set. I purchased it back in 2022. I just received my 29th subscription box. The quality of this set is top notch! My house is filled with beautiful crystals and excellent self- love tools. You got a true fan here!

20 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your beautiful message and for being such a loyal member of our community! 💜

We absolutely love hearing that you’re still enjoying your silver Larimar necklace and earring set from 2022, and it means the world to us that you’ve now received your 29th subscription box! Knowing that our crystals and self-love tools have become a meaningful part of your home and journey truly makes our day.

Your support and kind words mean so much to us — we’re so grateful to have a true fan like you in the Mindful Souls family! ✨

Rated 5 out of 5 stars

This company is amazing

This company is amazing! I had placed a few orders and received all but one. I reached out to them and they replied almost immediately and communicated to me that my order was being sent overseas and would take a bit longer. They have amazing, high quality products. I love everything I've ordered.

13 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind words and support! 💚

We’re truly happy to hear that you’re loving the products and that our team could assist you quickly regarding your shipment. Your patience and trust mean a lot to us.

We can’t wait for you to receive the remaining order, and we hope you continue enjoying your Mindful Souls experience!

Rated 1 out of 5 stars

The products are low quality and cheap

The products are low quality and cheap. The strings on the necklaces will wear down and break. The ring wasn’t secure and had to get a friend to fix it. The Chrystal’s are small. It’s a waste of money, save your money and go into a local crystal place!

7 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Hello Sheldyn,

Thank you for sharing your experience with us. We are truly saddened to read this, especially after you had been with us for multiple boxes and continued giving us chances along the way. Hearing that you reached a point of disappointment where you felt ready to give up is genuinely heartbreaking for our team.
We never want any member of our Mindful Souls family to feel unheard, let down, or disappointed after trusting us on their spiritual journey. We are sorry that some of the items did not meet your expectations, particularly the jewelry quality, ring setting, necklace strings, and the crystal sizing concerns you mentioned.
We have personally reached out to you via email because we would truly appreciate the opportunity to speak with you directly and see how we may still help make things right for you. Whenever you have a moment, please kindly check your inbox.
We sincerely hope to hear back from you soon.

Rated 5 out of 5 stars

LOVE LOVE LOVE

My first crystal box was more than disappointing for various reasons. BUT after reaching out, Jennifer took what i said to heart and I am able to get replacements for the items I was unhappy with! Also, there is absolutely no doubt that each stone and crystal is real and authentic! I received my 2nd crystal box and it was AMAZING! I was NOT disappointed again. Mindful Souls actually cares about their customers happiness with their products! They make me feel heard! 11/10 recommend! Im beyond happy and thrilled! I cant wait for my next boxes!!!

1 May 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Hello Jenny,

We're so sorry your first box felt disappointing — especially the ocean jasper, chipped obsidian, and very small pyrite.

I also completely understand your frustration regarding the resolution offered. I’m really sorry that it felt like you were being asked to spend more in order to receive support — I can see how that would feel unfair, especially when you were hoping for a replacement or exchange.

This isn’t the experience we want for you. While crystals are natural and can vary, they should still feel special and worth it — and it sounds like yours didn’t.
We’d truly love to review this again. As we’re unable to locate your details here, could you please share your order number or email address with us? Once we have that, we’ll connect with you directly and review this properly with our team :cherry_blossom:

Rated 5 out of 5 stars

Unique and beautiful crystals

Unique and beautiful crystals. Shipping is fast, and crystals are packed safely.

27 May 2025
Mindful Souls logo

Reply from Mindful Souls

Thank you so much 💛 We’re so happy to hear you love the unique crystals and had a great shipping experience. It means a lot to know everything arrived safely 😊✨

Rated 5 out of 5 stars

I love my crystal box subscription

I love my crystal box subscription! Can’t wait to see what the next one has in it.

20 April 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much 💛 We’re so happy to hear you love your crystal box subscription! We’re excited for you to discover what’s coming next ✨😊

Rated 1 out of 5 stars

I'm aunhappy

I was sent twelve crystals in my first monthly box. I bought Rock Finder, an app that tells the type of crystal. Mindful box was to contain l2 DIFFERENT crystals. I received 5 fluorospar, or blue John, and 3 moroxit/blue Apatite. The other 4 crystals were each different. BUT, only one, the Rose Quartz was promised in the literature. The other 2 were not present. I got RIPPED OFF. Im very upset and dealing with the company as we speak. It is sp easy to get ripped off when ordering crystals.

27 March 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Hello Wanda,

I can feel how upsetting and disappointing this has been, especially when you were excited for your first box.
I just want to gently clarify that the Mindful Souls box includes 6–8 handpicked items (a mix of crystals, jewelry, and mindful tools), rather than 12 different crystal types, and some stones can look very similar or be misidentified by apps. We’ve shared the full details of what you received via email, so whenever you can, please have a look at your inbox.
We truly want to make this right for you and understand what didn’t meet your expectations :white_heart:

Rated 5 out of 5 stars

I had such a lovely experience with…

I had such a lovely experience with Mindful Souls that I just had to share 💛

I accidentally ordered a ring in the wrong size, and their team couldn’t have been kinder or more helpful. They responded to my emails so quickly and are sending me a replacement with no hassle at all — truly above and beyond customer service.

This is a new journey for me, and their warmth and understanding meant more than I can say. Not to mention, their pieces are absolutely gorgeous and great quality — even more special in person.

Thank you again for your kindness and care, it hasn’t gone unnoticed a special mention to Anurag & Nitin ✨

23 April 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for sharing your beautiful experience 💛 We’re truly happy to hear that our team could support you so warmly and make the process smooth for you. Your kind words mean a lot to us, especially as you begin this new journey ✨

A special thank you for mentioning Anurag & Nitin—we’ll be sure to share your appreciation with them 😊

We’re so glad you love the quality and feel of the pieces, and we’re grateful to be part of your journey 💫

Rated 5 out of 5 stars

The customer service rep was great when…

The customer service rep was great when my item had a shipping issue. They took care of it right away and were kind and thoughtful. I will continue to reccome d this great team!

25 April 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind words 💛 We’re glad our team could quickly assist with the shipping issue and provide a thoughtful experience. Your recommendation means a lot to us 😊✨

Rated 5 out of 5 stars

The deck of cards is both beautiful and…

The deck of cards is both beautiful and practical. They are very educational. The contents of the box are amazing value for money. I am looking forward to going on the journey of discovery and healing.

10 April 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your wonderful feedback 💛 We’re so happy to hear that you love the deck and find it both beautiful and educational. It means a lot to know you see the value in the box, and we’re excited to be part of your journey of discovery and healing ✨

Rated 4 out of 5 stars

I did order a pair of amethyst dangle…

I did order a pair of amethyst dangle earrings and ended up eating two necklaces that I wasn't even interested with in the first place.I am still waiting for them to fix my order... Did crystal box was okay?I think it could be better.

16 April 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you for sharing your feedback, and we’re really sorry for the mix-up with your order 💛 We understand how disappointing it must be to receive items you didn’t order, especially when you were looking forward to your amethyst dangle earrings. We truly appreciate your patience while this is being resolved, and we’ll make sure your concern is properly addressed.

Rated 5 out of 5 stars

The box was beautifully packaged and I…

The box was beautifully packaged and I enjoyed the booklet that gives details on each crystal. The selection was good quality and so many crystals in each box!

14 April 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your lovely feedback 💛 We’re so happy to hear that you enjoyed the beautiful packaging, the booklet, and the quality of the crystals in your box. It means a lot to know you’re enjoying the experience 😊✨

Rated 5 out of 5 stars

All it feels so personal for me!

Everything i get feels personal to me, nearly packaged and natural beautiful.

15 April 2026
Unprompted review
Mindful Souls logo

Reply from Mindful Souls

Thank you so much for your kind words 💛 We’re so happy to hear that everything feels personal to you and that you love the natural beauty and packaging. It truly means a lot to us 😊✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look