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Rated 1 out of 5 stars

We are human beings who hope for contact and connection. I was looking forward to some help for my stress, anxiety and depression. Instead mindbloom caused more anxiety and depression. I am a... See more

Rated 5 out of 5 stars

Great deal of help, way better if you can get your regular therapist to agree to let you dose while in their office/practice. Psychedelic Assisted Psychotherapy is only meant to be a tool to be combin... See more

Rated 5 out of 5 stars

Im experiencing life challenges and lets just say Mindbloom went above and beyond to support me. The most amazing experiences as they relate to RESETTING the mind. No vacation. No day spa can RECHARGE... See more

Rated 5 out of 5 stars

This is helpful. A gentle introduction into medicine that deeply relaxes the body and you will always feel in control. No negative thoughts or feelings can harm you as you relax and listen to the mind... See more

4.0

Great

TrustScore 4 out of 5

777 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very good experience

I've had a very good experience with Mindbloom, from the customer service when I had questions about the cost, right through my virtual meetings with clinicians and guides. Everyone has been responsive, professional, knowledgeable. I just finished my 3rd session and already see significant improvement.

5 December 2024
Rated 2 out of 5 stars

It's just not working for me

It's just not working for me. The dosage was increased, and I felt like I was having a stroke after my third dose. I was really hoping this treatment would help me, but now I'm afraid to continue.

27 November 2024
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Reply from Mindbloom

Hi Augusto,

Thanks for your feedback. Privacy rules generally prevent us from publicly discussing personal information, and we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).

Ketamine therapy can be a unique journey, with some clients feeling profound changes after a single session, while others notice more gradual, cumulative effects. For many, it’s part of an ongoing path toward personal growth, where sessions work alongside goals and integration practices that help deepen and extend the benefits.

While side effects are rare, they can occur. We encourage clients to contact the care team if they have concerns about their experience or feel adjustments might be helpful. They can work with clients to make any necessary adjustments to their dosage, ensuring they receive the most effective and supportive care possible.

With respect to the concerns you've stated here, we believe our Support team has addressed them fully. If you feel that is not the case, we would encourage you to reach out to us directly and confidentially to discuss further. You can contact us here: help-center.mindbloom.com/en/

The Mindbloom Team

Rated 4 out of 5 stars

Anxiety..

I am glad I started my work with mindbloom I'm excited to see how well it works I've only done my 2nd session I'm starting to feel my anxiety getting a Lil better.

23 November 2024
Rated 5 out of 5 stars

It is working for me…

I am really seeing and feeling the healing benefit. My energy has increased and I am having great success integrating new and better habits in my life. For once in a long time I'm feeling joy.

26 November 2024
Rated 3 out of 5 stars

I had 2 good experiences and then on…

I had 2 good experiences and then on the third I took the medicine and had no affect whatsoever.

Music is a bit synthesized
I did better with the nature sounds

25 November 2024
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Reply from Mindbloom

Hi Lise,

Thank you for your feedback. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center.

Ketamine therapy can be a unique journey, with some clients feeling profound changes after a single session, while others notice more gradual, cumulative effects. For many, it’s part of an ongoing path toward personal growth, where sessions work alongside goals and integration practices that help deepen and extend the benefits. Mindbloom's guides and clinicians are available to discuss client experiences and clinicians can make adjustments to dosage as needed.

We offer an variety of expert-curated music and sound programs, designed to support different preferences therapeutic experiences. We're glad you found the nature sounds beneficial, and encourage clients to explore different options to find what best supports their journey.

With respect to the concerns you've stated here, we believe our Support team has addressed them fully, but if you feel that is not the case, we would encourage you to reach out to us directly and confidentially to discuss further. You can contact us here: help-center.mindbloom.com/en/

Wishing you the best,
The Mindbloom Team

Rated 5 out of 5 stars

This is helpful

This is helpful. A gentle introduction into medicine that deeply relaxes the body and you will always feel in control. No negative thoughts or feelings can harm you as you relax and listen to the mindbloom path you take. Because of the sense of relaxed floating gentle control. Its as though - or if- some depressing feeling or negative thought comes at me it is in slow motion - i am able to turn it into some other pleasing thought or image - or move aside and watch it miss me.

24 November 2024
Rated 3 out of 5 stars

A life-changing experience, once you are able to begin!

Working with Mindbloom has been a life-changing experience. I have only just begun my journey and plan on diving deeper and deeper into what this service can do for everyday People just trying to improve their routines and cope with the symptoms of difficult and depressing times in their lives. so far my biggest difficulty has been with scheduling but as I go forward and more clinicians become available in my state, it will only become more possible and more accessible to try this service and everything it can do.

2 November 2024
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Reply from Mindbloom

Hi Ryan,

Thank you for sharing your feedback. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center.

Mindbloom's support team is available 24/7 and can help clients with any questions related to scheduling. As always, you can contact us anytime here: help-center.mindbloom.com/en/.

Wishing you the best,
The Mindbloom Team

Rated 5 out of 5 stars

I love talking to Katrin

I love talking to Katrin. She is knowledgeable, fun, professional, caring, cute, and gives great advice. Sabrina has very little care and is a little rude, unfortunately. Almost done, do won't need to talk to her again anyways. Positively, I am finally sleeping better again, and out of my same negative obsessive ruminations. Still have whiplash and post concussive symptoms, but feeling much better. I have reduced my antidepressant pill! 🙏 🤲 thanks so much again, as I will do this series every other yr. Transforming for the better, and very interested how I can solidify this mindset and not revert to old ways!

7 November 2024
Rated 1 out of 5 stars

Canned and controlling

Editing my response after the disappointing response I got to my original review. While I think the treatment itself is helpful, the program leaves much to be desired. It feels like Mindbloom has justified an entire platform by creating very basic, overly programmed content that clients are forced to engage with to proceed. This approach feels rigid and canned, making it unsuitable for anyone with different learning styles or a busy schedule, or those working with their own therapist. In my opinion, the program lacks the personalization it claims to offer unless you're willing to pay for more sessions—something I clearly stated was unnecessary in my case.

Mindbloom's response to my review only reinforced my concerns. Instead of addressing the core issue I raised, they pivoted to upselling features like additional sessions and customization options, which, again, I did not find necessary or helpful. They also always bring up data privacy concerns to every negative review, which literally no one ever mentions or has ANYTHING to do with the reviews, which always comes across creepy and dishonest, like a deflection rather than a genuine acknowledgment of feedback.

The reply came across as an attempt to control the narrative rather than listening to a client's honest critique. A request for a review should invite transparency, not a defensive explanation that undermines the client's experience. This has eroded my trust in the company and proven my initial point about the program's lack of flexibility and personalization.

Bad form, Mindbloom.

16 November 2024
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Reply from Mindbloom

Hi Dorit,

Thank you for your thoughtful feedback. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center.

At Mindbloom, we understand that every client has unique needs and preferences. Some clients seek more structured guidance and support, while others prefer a more independent approach. That’s why our program is designed with flexibility in mind.

For example, clients can choose to purchase additional guide sessions for extra support or select from 11 available pathways to focus on the areas most relevant to them. These pathways offer varying levels of structured guidance, empowering clients to tailor their experience to their individual goals.

If clients have a therapist and are wondering how they can work in harmony with our guides and clinicians, we’re happy to help. Our program can be tailored to complement their existing therapy, and they can always work with their clinician or guide to discuss their situation. They can help evaluate their experience and adjust the approach to ensure they're receiving the best possible support.

Our team is available 24/7 to answer any questions and address your concerns. We look forward to hearing from you!

Wishing you the best,
The Mindbloom Team

Rated 5 out of 5 stars

Great support staff

Great support staff, the clinician, and the guild have been very supportive. I am halfway through the meds, and I think they are working.

16 November 2024
Rated 5 out of 5 stars

Post Third Session Review

I’ve completed three sessions with Mindbloom. Previously I tried intravenous ketamine which I found lacked follow up and integration. It was also in an office setting. Home sessions are more relaxing for me while also having excellent Mindbloom support which includes both intention setting and integration. The medical and coaching people I’ve met with over Zoom are professional and friendly.

17 November 2024
Rated 2 out of 5 stars

1200 mg ketamine, still not great

Even at 1200 mg (the max dosage) ketamine proved to have a very mild psychoactive effect. The dissolvable tablets taste horrible which brings to light why you would want a medication to fight vomiting as well. What really aggravates me about Mindbloom is that they give you the impression that your sessions will be guided by a specialist. My guide specialist talked with me for a few minutes before my first session and then again after the session, not exactly what I would consider guiding. My second session was done without that much interaction, so even less guidance. You can pay extra for more time with your guide if they can find time for you though, so there's that on top of the $400 per session cost. Overall I'm underwhelmed about this service, the only factor that makes it attractive is the fact that you can have the tablets delivered to you to use at home.

16 November 2024
Mindbloom logo

Reply from Mindbloom

Hi George,

Thank you for your feedback. Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center.

Mindbloom provides a comprehensive care team of clinicians, guides, and support. Our initial program includes: 2 consultations with a clinician, 3 guide coaching sessions (plus unlimited messaging), a Bloombox at-home care kit, unlimited group integration circles, an active and supportive online community, access to the Mindbloom app with a comprehensive library of content designed by experts to support treatment, and 6 ketamine treatment sessions.

Some clients desire more support and others prefer less. So our program is designed with flexibility. For example, clients can choose to purchase additional guide sessions and have the opportunity to choose program content that provides more or less structured guidance.

Ketamine therapy can be a unique journey, with some clients feeling profound changes after a single session, while others notice more gradual, cumulative effects. For many, it’s part of an ongoing path toward personal growth, where sessions work alongside goals and integration practices that help deepen and extend the benefits.

If clients have questions or feel that adjustments to their experience may be helpful, they can always work with their clinician or guide to discuss their experience and dosage. They can help evaluate the client experience and adjust dosage or approach, ensuring clients are receiving the best possible support.

Our team will be reaching out to provide further support and ensure that any concerns are addressed directly and confidentially. As always, you can contact us anytime here: help-center.mindbloom.com/en/.

Wishing you the best,
The Mindbloom Team

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