MIMMO Studios Reviews 164

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great range of clothing and accessories. Nicely laid out. Appealing to the eye. Personal service. Great follow up with customer care. Very friendly without being salesy. I have purchased some... See more

Rated 5 out of 5 stars

You’re in the best hands with MIMMO. Everything is so carefully selected and beautifully curated. Sustainable and locally crafted items and I always want everything. A huge breath of fresh air on the... See more

Company replied

Rated 5 out of 5 stars

Mimmo Studio a stunning store and community hub that is owned by two amazingly inspirational women. Katie and Lil have decorated the store beautifully, and lovely chosen their stock. As well as the sh... See more

Company replied

Rated 5 out of 5 stars

Although the whole MIMMO collection offers a wealth of carefully curated pieces, I have a soft spot for the unique homeware offering especially the ceramics and textiles. My purchase of some beautiful... See more

Company replied

Company details

  1. Clothing Store
  2. Art Gallery
  3. Coffee Shop
  4. Decoration and Interior Design Store
  5. Home Goods Store
  6. Second Hand Store

Written by the company

MIMMO Studios is a shop like no other. We work tirelessly to cherry-pick unique items you won’t find anywhere else, supporting craftspeople so you can trust each and every item in store is ethically sourced. Founded in 2021, and driven by the knowledge that the retail industry is driving overconsumption and fuelling the climate crisis; we are on a mission to prove there is a better way of doing things. Our guiding principles of Design, Sustainability and Community are at the heart of everything we do. By questioning industry 'best practice', we consider how each and every aspect could be done differently, prioritising longevity and creativity in all our business practices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

164 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing people, products and space! Not to be missed.

Absolutely amazing ethos which is to do the right things for the right reasons, beautiful objects and clothing from unusual designers and producers, and two incredibly knowledgeable owners who were a joy to meet and balanced professionalism and friendliness in a manner is rare. Slow fashion, done right. And the best coffee in Cheltenham!!

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Online Payment Following Visit to Exhibition

Visited an exhibition at Mimmo Studios, what a great gallery space, very intimate and staff very welcoming. Very much enjoyed our visit.
Purchased an item and made payment online following the event. Online system simple and straight forward to use.
Thank you very much!

26 June 2023
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Reply from MIMMO Studios

Hi Damon, thanks so much for coming along to the Private View, it was great to have you there! We're so glad you love your ceramic and pleased its found a lovely new home. Looking forward to seeing you again soon! Lil & Katie

Rated 5 out of 5 stars

Coolest shop in Cheltenham

I adore everything about this shop; the two Uber-cool women who run it; beautifully made clothes that you won't find on any high street; carefully created vintage clothing and homeware; sustainable textiles, jewellery and accessories; pilates classes, workshops and exhibitions; and the best coffee around. It really is the best retail experience you could ask for.

14 June 2023
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Reply from MIMMO Studios

Hi Tracey, thank you so much for your gorgeous review! You've covered everything we strive to achieve with MIMMO Studios. Thank you for being part of our community. Katie & Lil x

Rated 5 out of 5 stars

So much more than a beautiful store

Mimmo Studios is the most beautiful store full of gorgeous and thoughtfully curated pieces and products. Whilst it is a store, Katie and Lil's passion and their mission to rip up the retail rule book means it is so much more than a lovely shop. They are creating a fabulous community and offer a broad range of events all hosted in their beautiful space. I have attended a number of events and I will definitely join for more, I've met some really lovely and inspiring local business women and look forward to meeting more in the future. Thank you Katie and Lil for being so welcoming.

23 June 2023
Unprompted review
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Reply from MIMMO Studios

Hi Heather, thank you so much for your kind words and for coming along to our networking events! It means so much to us. See you soon! Katie & Lil

Rated 5 out of 5 stars

Mimmo Studio a stunning store and community hub

Mimmo Studio a stunning store and community hub that is owned by two amazingly inspirational women. Katie and Lil have decorated the store beautifully, and lovely chosen their stock. As well as the shop Katie and Lil run a full programme of events and rent out their spaces for others. I have attended a few of their networking events. It has been great to meet and connect with other wonderful local businesses within Cheltenham and Gloucestershire. I am already looking forward to attending more events at Mimmo.

26 May 2023
Unprompted review
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Reply from MIMMO Studios

Hi Pia, thank you so much for getting involved with all of our events at MIMMO Studios! It's so wonderful to have you as part of our community. Looking forward to seeing you soon! Katie & Lil x

Rated 5 out of 5 stars

Such a beautiful store full of things…

Such a beautiful store full of things you won't have come across before. Such an asset to the area, the founders are both so lovely and welcoming too.

26 May 2023
Unprompted review
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Reply from MIMMO Studios

Thank you so much for taking the time to leave us a review! We're so happy you've enjoyed your visits to MIMMO Studios! Katie & Lil x

Rated 5 out of 5 stars

A beautifully curated store

A beautifully curated store, so thoughtfully presented and a joy to visit.
There is a lovely sense of community both in the store and at the event that I recently attended. A real gem in Cheltenham!

21 May 2023
Unprompted review
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Reply from MIMMO Studios

Hi Lotty, thank you so much for your very lovely review! We're so pleased you enjoyed our event. Looking forward to seeing you again soon! Lil & Katie x

Rated 5 out of 5 stars

Fantastic concept, shop and events

Fantastic concept, shop and events. One of a kind in Cheltenham. The owners are very hospitable and attentive. 100% worth a visit!

2 May 2023
Unprompted review
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Reply from MIMMO Studios

Thank you so much for your kind words and for visiting MIMMO Studios! Katie & Lil x

Rated 5 out of 5 stars

Really beautiful shop with lovely…

Really beautiful shop with lovely clothes and brilliantly run by two young women. I will enjoy wearing my new skirt all summer and will be back!

14 April 2023
Unprompted review
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Reply from MIMMO Studios

Hi Lottie, thank you so much for taking the time to leave us a review! So glad you love your skirt, it was a great choice! Looking forward to seeing you again soon. Katie & Lil x

Rated 5 out of 5 stars

We had a great time at Mimmo studios…

We had a great time at Mimmo studios for my daughters hen do! Nothing was too much trouble and it was a great space for a life drawing class. Highly recommend.

4 March 2023
Unprompted review
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Reply from MIMMO Studios

Hi Laura, thank you so much for visiting and for taking the time to leave a review! So happy that you all enjoyed yourselves and looking forward to seeing you again soon! Lil & Katie x

Rated 5 out of 5 stars

A wonderful experience

We had a wonderful experience using the upstairs space for a life drawing event we held ourselves in Cheltenham. The space was lovely and Mimmo’s provided all the chairs and art boards to make the evening run smoothly and comfortably. It was a great evening.

4 March 2023
Unprompted review
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Reply from MIMMO Studios

Thank you so much for joining us for your event! We are so pleased you enjoyed yourselves! Looking forward to seeing you again soon, Katie & Lil x

Rated 5 out of 5 stars

Superb customer service!

Such a great selection of products and garments! Really great customer service and communication, sadly the top I ordered didn’t suit me but I sent it back and got my refund super speedy!

28 February 2023
Unprompted review
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Reply from MIMMO Studios

Hi Izzy, thank you so much for sharing your experience! We're so pleased you took the time to leave your feedback. Hope to see you again in the future! Katie & Lil x

Rated 5 out of 5 stars

I always love going in to Mimmo…

I always love going in to Mimmo Studios. There’s nothing else like it in the area, the products are absolutely beautiful and they are so knowledgeable and welcoming in store. I recommend it to everyone.

17 February 2023
Unprompted review
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Reply from MIMMO Studios

Hi Sophie, thank you so much for taking the time to leave us a review! We're so pleased you found us! Looking forward to seeing you soon, Katie & Lil x

Rated 5 out of 5 stars

Beautiful store, gorgeous products

This is such a beautiful store. You can tell that thought and love goes into the product selection. And the customer service is excellent! I'll definitely be going back for more :-)

13 February 2023
Unprompted review
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Reply from MIMMO Studios

Hi Nikki, thank you so much for taking the time to leave us a review! So glad you like what we are up to! Looking forward to seeing you again soon, Katie & Lil x

Rated 2 out of 5 stars

Loved my wool slippers I had for…

Loved my wool slippers I had for Christmas from Mimmo, disappointing customer service after reporting an Issue with them by email on 3.1.23, received a reply the following day asking for a picture, that was provided the same day, I chased on the 10th, had a reply on the 18th saying she'd check stock for a replacement........... I'm still waiting!!
Today in the 30th Jan 23 and I have worn a hole in the side, so they are very poor quality for the cost of £40

3 January 2023
Unprompted review
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Reply from MIMMO Studios

I would like to apologise again for the delay in getting your complaint resolved. I don't like to make excuses, but we are a small business with only two staff (myself and my business partner and co-founder Lil). We are a female founded, self-funded independent business and are doing our best to grow and prove that there is a more sustainable way of retailing in a difficult economic environment.

Our community is our priority, and I am disappointed that resolving your issue slipped through the cracks. We hope to learn from this going forward so that no one else has a similar experience.

I understand that this review is a reflection of the service you received but would hope that you can see from our other interactions that your experience was an unfortunate anomaly.

Please do accept my sincere apologies and I hope we have resolved this to your satisfaction

Rated 5 out of 5 stars

It really is a pleasure to shop in…

It really is a pleasure to shop in MIMMO studio and to be welcomed so warmly.
I’m thrilled with my Frankie shirt made by Xi Atelier with the additional joy that it is bespoke so fits absolutely perfectly.
Kate and Lil have created a unique and utterly gorgeous shopping experience. Each piece is so carefully chosen and curated with the ethos of sustainability at the heart of this lovely shop.

21 January 2023
Unprompted review
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Reply from MIMMO Studios

Hi Sue, thank you so much for shopping with us and for taking the time to leave your feedback. We're so pleased you love your shirt - we hope you get lots of wear out of it! Looking forward to seeing you again soon. Katie & Lil x

Rated 5 out of 5 stars

What a joy this place is

What a joy this place is - full of fabulous things and amazing designs and such delightful owners. SO brave to open in this tough market in a difficult town - but they really deserve to do well.

19 January 2023
Unprompted review
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Reply from MIMMO Studios

Hi Sal, thank you so much for taking the time to leave us a review! This one makes us really happy! Looking forward to seeing you again soon, Katie & Lil x

Rated 5 out of 5 stars

Wonderful independent business doing…

Wonderful independent business doing wonderful things. Love your beautiful shop, your philosophy, and events! Cheltenham is very lucky to have you.

22 January 2023
Unprompted review
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Reply from MIMMO Studios

Hi Megan, thank you, thank you, thank you! Such a sweet review. Katie & Lil x

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