Mimi and Lula Reviews 65

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered on Friday afternoon and my items were delivered to Belfast first thing on Monday morning. The design and quality of the items is great and their customer service was fab. I will definitely b... See more

Rated 5 out of 5 stars

We just love all the cute modern hair clips, bobbles and accessories. So well made. Ranges from wee tots to older girls . Always reliable and arrive promptly . Customer service the best I’ve come acro... See more

Rated 5 out of 5 stars

Its gorgeous quality stuff. It's pricy (I've seen the sale prices unluckily after I bought my items and the prices were much better) but if im honest I didnt care once it arrived. Its really nice qu... See more

Rated 3 out of 5 stars

Bought the stick on bunny earrings as an Easter gift and I must say I was disappointed. They are massively overpriced for what you get. The card they were on was flimsy and as soon as you touch them... See more

Company details

Written by the company

Award winning kids accessories brand from London. Brining a smile & a ray of sunshine to the everyday. Free UK Delivery on orders over £25.


Contact info

4.0

Great

TrustScore 4 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful hair clips

Beautiful hair clips. My daughter usually pulls clips out of her hair but she loves these. Really fast delivery too! Will definitely order from Mimi and Lula again.

2 December 2022
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome. Love the hair clips and bags for my girls. Only brand we use for hair accessories

3 December 2022
Unprompted review
Rated 5 out of 5 stars

Love Mimi and Lula!

I love Mimi and Lula products. They use the most beautiful colours and rather than the plastic rubbish that you buy from most shops that are only designed to last for a few uses, Mimi and Lula products will last for decades. I've passed them down between my children and they'll be passed on to others after them :-)

2 December 2022
Unprompted review
Rated 1 out of 5 stars

Really disappointed with my purchase

Really disappointed with my purchase, the description said the clips were covered, but they are only covered on the front meaning the part that’s against your little ones head is sharp and metal.

12 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent online shopping experience

Excellent customer service, the delivery was fast and the items adorable. I’m so glad I chose to buy directly from their website and not from a reseller. While the products are obviously the same, the fast shipping, the pretty packaging and the way they answered my questions made this the most enjoyable online shopping experience.

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service which is…

Fantastic customer service which is very rare these days! I made a mistake when placing my order but Jennifer sorted it all out really promptly and efficiently. My items arrived super quickly and are adorable. Can’t recommend this company highly enough and will definitely be purchasing from them again. X

30 September 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Arrived very fast. Very very pretty - and they stay in!

13 March 2021
Unprompted review
Rated 5 out of 5 stars

Lovely customer service

Lovely customer service. Had a duplicate xmas gift and wanted to return one without the original gifter knowing. They swapped it no with no issues. Also waited patiently for me to get to the post office as covid hasnt made it easy. Gorgeous products also.

19 February 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look