We have not received items and tried…
We have not received items and tried several times to get a refund by emailing the company.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have not received items and tried several times to get a refund by emailing the company.
Made tiktoks about how the sweatpants looked, and completely lied. Material was completely different(Looked like cotton but was polyester, and they didn’t list any material on the websites). While they also state they have a good return policy, they didn’t respond to my email for a week, and then refused give me a refund. They stated they had a all sales final policy, yet on the website they state they have a 2 week return. Overall they’re a terrible company with terrible service.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.