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MILITARY.EU Reviews 

9,345
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,737 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide selection of products, often noting their durability and excellent condition. Many also appreciate the competitive pricing and attractive offers. The ordering process is described as easy and efficient, with fast and reliable delivery frequently highlighted. However, some customers noted that product images or descriptions occasionally did not accurately represent the received item, such as size. Others experienced receiving incorrect sizes or products. A few people also mentioned issues with delivery times, including delays and a lack of communication regarding dispatch and tracking updates.

What people talk about most

Product

Consumers find product quality to be positive, with many praising the wide selection, good value, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed and... See more

Quality

People report positive experiences with product quality, often noting that items are of great quality,... See more

Price

Customers had positive experiences with price, consistently finding products to be good and inexpensive, with... See more

Order

Users describe positive interactions with order, highlighting the quick and easy process, with many stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I walk between 7 and 10 miles every single day, so I need footwear that can take a proper beating. I bought a pair of Bennon Terenno High Boots about a fortnight ago, and they’ve been absolute cla... See more

Company replied

Rated 5 out of 5 stars

Military.EU are an excellent company to deal with. Huge variety of items to browse through, ordering is easy and straightforward, delivery is always on time and products are as viewed and in excellent... See more

Company replied

Rated 5 out of 5 stars

Easy to operate website. Customs & taxes all included in price so no shipping problems buying from EU to Scotland. Excellent choice and great prices. Most of all, very quick delivery. Don't know how t... See more

Company replied

Rated 5 out of 5 stars

To me this is a new company, they have so much stock and choice that I was enticed straight in, now three orders deep i can highly recommend them. Quick delivery, normally four working days, safely... See more

Company replied


Company details

  1. Army & Navy Surplus Shop
  2. Hobby Store
  3. Men's Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outdoor Sports Store
  6. Women's Clothing Store

Written by the company

MILITARY is an online store for the demanding. We offer high-quality tactical and military clothing, as well as sportswear and outdoor accessories. You will find here clothing, backpacks and boots that will serve you for a long time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.7

All reviews

(9,345)

6,628 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great choice and price, delivery very quick

Lots of good kit, great prices and delivery was quick. Ordered a couple of pairs of trousers and a pair of trekking boots: the trousers will need taking up but I was expecting this anyway - they do the job. The boots were comfortable from the first test run out in a forest; nice and solid.

30 July 2026
Rated 4 out of 5 stars

Excellent quality products, especially Helikon-Tex

I was very impressed with the quality of the items I purchased. The Helikon-Tex products in particular feel extremely well made, with excellent materials, stitching and overall finish. The Boonie Mk2 and U.S. Model poncho both have the reassuring feel of equipment designed to last, and Helikon-Tex has certainly left a very strong impression on me as a Polish outdoor and tactical brand. The other items in my order were also of a good standard, and overall I was very pleased with the products and the value for money.

My only reservation concerns customer service response times. I sent an important message regarding my order and felt that the reply took longer than it certainly should have. For a retailer selling products of this quality, communication should be considerably quicker and more responsive. Improving this area would make the overall purchasing experience much stronger.

Overall, I would happily buy from MILITARY.EU again, particularly for Helikon-Tex products.

18 July 2026
Unprompted review
Rated 1 out of 5 stars

Pontatlan tájékoztattatás a weboldalon a termékkel kapcsolatban

Inaccurate information on the webshop. A product advertised as being on sale wasn't actually discounted.
I bought a Leatherman Rebar multitool; at first glance, it was indeed about 10 euros cheaper than on other sites. In reality, it didn't come with a sheath, which costs an extra 20–30 euros. This wasn't indicated anywhere on the site; whenever I’ve ordered a Leatherman tool elsewhere, the sheath was automatically included in the package. I feel misled, and effectively, if I buy the factory sheath, it will end up costing more than if I had bought it from another webshop for 10 euros more. I assume the company won't compensate me for this in any way. It’s a total rip-off that the site lacks proper information. I should never shop here again!

30 July 2026
Rated 5 out of 5 stars

Good quality at good price

As my previous review - selling good quality products at competitive price is something that won me over many other websites. I already have four orders and I'm planning to continue ordering from this website. I will not comment the quality of my Garmont boots, because Garmont boots don't need a review.

24 July 2026
Rated 1 out of 5 stars

Ordered a leatherman surge

Ordered a leatherman surge, it came with a defect and decided to return it. (Has loose handle and a bent lanyard ring)When i tried to return it they have no free return shipping label. The only available option is to return at your expense. I tried to reach them over the phone for 2 days, no agents in chat ever connect and phone is ran by ai bots that hang up when they redirect you to agent. Ive ordered few times before and had no issues but the experience hasnt been nice now that i face a problem for the first time. I will dispute the payment through my bank if they keep avoiding contact

30 July 2026

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