Miles Rhodes Reviews 

323
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company and truly appreciate the exceptional support provided throughout the entire process. Customers frequently praise the staff for being extremely helpful, highly professional, and always going above and beyond to find the best possible mortgage deals for everyone. People truly appreciate the clear explanations and continuous updates given by the team, which make the complex journey completely smooth, straightforward, and stress-free. Consumers consistently note that advisors are exceptionally knowledgeable, approachable, and take the time to listen carefully, ensuring every financial step remains easy to understand from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that advisors are consistently helpful,... See more

Service

Customers consistently report positive experiences with service, highlighting exceptional professionalism,... See more

Customer service

Clients share positive opinions on customer service, highlighting consistent support throughout the mortgage... See more

User experience

Consumers find user experience to be positive, highlighting that the entire process is handled efficiently,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I turned to Miles Rhode to review my mortgage; Vicky Hasdell took on my case. She is local to where I live and that eased our meetings. She reviewed my existing mortgage and my current financial posit... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been advising and supporting with my mortgages for the last 10-15 years. He’s been above and beyond for me getting the best possible mortgages sorted, even at the eleventh hour.... See more

Company replied

Rated 5 out of 5 stars

Craig, was fantastic from start to finish with sorting our first ever mortgage. He made time for us whenever we needed him. Explained everything to us and answered any questions we had clearly. Would... See more

Company replied

Rated 5 out of 5 stars

Kevin Mitchell has been looking after our mortgages for 20 years and always goes above and beyond to find the best deal for our situation at the time. His communication is excellent and he always... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Protection Specialist


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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5.0

All reviews

(323)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Lewis - Amazing Service

Highly recommend Lewis at Miles Rhodes! He first helped me purchased my first home in 2021 and has just supported me through the porting process to purchase my second. Extremely responsive to queries and always willing to explain the process.

9 September 2025
Unprompted review
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Reply from Miles Rhodes

Hi
Thankyou for leaving Lewis a review. We are glad he was able to make the mortgage porting process easy for you and that he was responsive to your queries.

Rated 5 out of 5 stars

Kevin Mitchell

Kevin has been advising us now for approximately 20 years, on mortgages and insurances, he has always been extremely helpful with all the advice he has given us, more recently so with advice and support following Paul’s stroke and claims in relation to that. I have recommended Kevin to friends in the past and will continue to do so.

17 September 2025
Unprompted review
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Reply from Miles Rhodes

Hi Louise,
Thanks for taking the time to leave Kevin a review. Thankyou for letting him look after your business for all this time. We are delighted you have found him helpful and supportive in this difficult time. We will be sure to pass on your kind words

Rated 5 out of 5 stars

Lewis is amazing and always goes the…

Lewis is amazing and always goes the extra mile to find our company the right deals for our buy to let mortgages . Nothing is too much trouble for him and we have full confidence in the service he provides .

1 August 2025
Unprompted review
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Reply from Miles Rhodes

Hi Jackie.
Thanks for taking the time to leave a review. We are delighted that Lewis goes the extra mile in helping you with your mortgages. We will pass on your kind words

Rated 5 out of 5 stars

I recommend Vicky Hasdell unreservedly.

Vicky Hasdell was great with my equity release loan. Sorting the best deal for me, responding to queries quickly and chasing solicitors. She went above and beyond what was expected.
I highly recommend Vicky to anybody considering an equity release loan.

11 March 2025
Unprompted review
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Reply from Miles Rhodes

Hi Robert,
Many thanks for leaving a review we are delighted Vicky was able to help with your Equity Release loan.

Rated 5 out of 5 stars

Highly recommend Vicky and Miles…

Highly recommend Vicky and Miles Rhodes! Vicky found us a suitable mortgage even with a slightly more complicated employment set up. Even when Vicky went on holiday the team at Miles Rhodes kept us up to date with progress of our application. If you want great customer service then Miles Rhodes will not let you down!

31 May 2025
Unprompted review
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Reply from Miles Rhodes

Hi Jamie
Thanks for taking the time to leave a review. We are delighted that Vicky and the Dereham Mortgage team were able to help.

Rated 5 out of 5 stars

Wouldn't go anywhere else.

Working with Lewis Bates on our first mortgage and now second buy to let mortgage has been a breeze, he makes the process simple and straight forward and is always there at the end of the phone for support. Thank you.

8 September 2025
Unprompted review
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Reply from Miles Rhodes

Hi Emily,
Thanks for taking time to leave a review. We are delighted Lewis was able to help with your residential and buy to let mortgages

Rated 5 out of 5 stars

Excellent Service

Lewis has been advising me for many years now, I feel like he gives me a very personalised service. Always seeming to know my financial situation and being able to advise me when I have other financial plans or questions.
He always goes, what feels like, above and beyond when answering the banks questions when moving companies. Even takes the time to advise me in-between my planned mortgage renewals.

Nothing ever feels too much trouble and Lewis is particularly a very knowledgeable and trustworthy bloke.

1 April 2025
Unprompted review
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Reply from Miles Rhodes

Hi Nicola
Thanks for taking the time to leave Lewis a review. We are glad you found him helpful and he was able to help with your mortgage needs.

Rated 5 out of 5 stars

I highly recommend

I had an excellent experience working with Craig Towle as my mortgage advisor. He made the entire process simple and stress-free by clearly explaining my options and guiding me through each step. Craig was always professional, approachable, and quick to respond to any questions I had.

What really impressed me was his persistence and dedication—he went the extra mile to find the right mortgage deal for my circumstances and kept me updated throughout the process. His knowledge of the market and attention to detail gave me complete confidence.

I highly recommend Craig to anyone looking for a reliable and trustworthy mortgage advisor. He truly puts his clients first and delivers an outstanding service.

22 August 2025
Unprompted review
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Reply from Miles Rhodes

Hi Stuart
Thanks for leaving a review. We are glad that Craig was able to help with your mortgage and he was able to give you confidence and an outstanding service.

Rated 5 out of 5 stars

Dave has been my financial advisor for the last 15 years

Dave has been my financial advisor for years now. He always works tirelessly ensuring that he supports me every step of the way. A true gentleman, great advisor, dedicated and friendly. Thank you Dave for all that you have done for me, you are a true gentleman and an extremely professional individual. Second to none.

1 September 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for taking the time to leave a review. We are glad that Dave and the Dereham mortgage team were able to help with your mortgage and look forward to helping you in the future.

Rated 5 out of 5 stars

Kevin

Kevin was extremely helpful with the whole process and went above and beyond at every instant to help us get our home

3 September 2025
Unprompted review
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Reply from Miles Rhodes

Hi Kieran,
Thank you for taking the time to leave a review. We are delighted Kevin was able to help with your mortgage.

Rated 5 out of 5 stars

Excellent service as always

Dave has been fantastic as always. For over 20 years he has advised and made all our mortgage decisions easy and enjoyable would highly recommend to everyone.

1 August 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for taking the time to leave a review. We are glad that Dave and the Dereham mortgage team were able to help with your mortgage and look forward to helping you in the future.

Rated 5 out of 5 stars

Thank you

“We would like to sincerely thank Dave Bates for everything he has done to help us with renewing our mortgage. His guidance, dedication, and support gave us peace of mind throughout the process, and we are deeply grateful for his assistance.” Would highly recommend.

1 September 2025
Unprompted review
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Reply from Miles Rhodes

Thanks for taking the time to leave a review. We are glad that Dave and the Dereham mortgage team were able to help with your mortgage and look forward to helping you in the future.

Rated 5 out of 5 stars

We used Miles Rhodes after a friend…

We used Miles Rhodes after a friend recommended Kevin Mitchell and it was definitely the right choice. Kevin was brilliant from the start, always keeping in touch and offering invaluable support and advice. Would highly recommend and wouldn’t use anyone else. Thanks Kev!

1 July 2025
Unprompted review
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Reply from Miles Rhodes

Hi Gregory
Thankyou for taking the time to leave a review. Its great that Kev was able to help support you through the mortgage process.

Rated 5 out of 5 stars

Brilliant support that went the extra mile

Nicky helped us through the entire process and was brilliant throughout. She went the extra mile more than once, did everything she could to help us with a particularly difficult purchase, and was always available to answer any questions we had, and to help push things through when needed. She was genuinely fantastic, and without her the house purchase wouldn't have happened. I couldn't recommend more!

1 August 2025
Unprompted review
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Reply from Miles Rhodes

Hi Calvin
Thankyou for taking the time to leave a review. We are glad that Nicky was able to help you through a difficult purchase and push through the mortgage.

Rated 5 out of 5 stars

We had pleasure working with Mr

We had pleasure working with Mr. Bhavin Patel. He has been very helpful throughout the mortgage securing process. Highly recommended.

24 August 2025
Unprompted review
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Reply from Miles Rhodes

Hi Meet
Thankyou for the review, we are delighted Bhavin was able to secure your mortgage.

Rated 5 out of 5 stars

Highly recommend Bhavin Patel

Highly recommend Bhavin Patel

Highly recommend Bhavin Patel. He handled my mortgage process initially, and I remember he handled difficult parts of the process himself in order to secure my first mortage. This time he also helped me with the remortgaging process and it was done very effortlessly from his side.

He is very transparent about the information he provides and gives all the options very clearly so that I understand, guiding me through each step of the process.

Thank you Bhavin for all your help!

12 August 2025
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Reply from Miles Rhodes

Hi Parvisha,
Thankyou for the review, we are delighted Bhavin was able to help and guide you through your mortgage process.

Rated 5 out of 5 stars

She was really good as I knew very…

She was really good as I knew very little but she always took the time to call me walk me through it. I could not had a better experience.

23 August 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Paul
Thankyou for the review. We are glad that Nicky was able to help with your mortgage experience.

Rated 5 out of 5 stars

We had the pleasure of Nicky Holbrook…

We had the pleasure of Nicky Holbrook securing our first ever home. Nicky was recommended to us by a family member who secured his first home recently.
He also had nothing but amazing things to say about her.

From the very first day of meeting Nicky, she was so enthusiastic and extremely knowledgeable on the different options we had and the best advice for us.

Nicky took her time to go through everything with us at our pace and nothing was a silly question, and she always knew the answer!

Nicky looked at all the best options for us and secured us the best rate, even contacting to confirm the mortgage was accepted whilst she was on Annual Leave.

Nicky is a credit to the company and I would never want to use a different advisor. She made us feel so welcome and comfortable throughout the full process. She kept us up to date on everything.

I have already recommended Nicky to a couple of people for her services.
We were so lucky to have an amazing advisor and we will 100% be using Nicky again when our fixed rate is up. I know she will give us the best advice and all the different options.

For first time buyers, who knew absolutely nothing about mortgages and the different options, she made the full process so easy and stress free, also appointing solicitors for us to save the stress.

Thanks so much Nicky!

Lauren & Meg

23 August 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Hi Lauren
Thankyou for the review. We are glad that Nicky was able to help with your mortgage experience. She certainly is a credit to Miles Rhodes and we thank you for recommending her to your friends

Rated 5 out of 5 stars

Amazing

Amazing, really helpful would definitely recommend trusting Craig throughout this process. This was our first home we bought and all the information given was helpful and useful.

30 May 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Craig was able to help you through the mortgage process. We will pass on your kind words.

Rated 5 out of 5 stars

Craig Towle

Craig was a great help and it didn’t cost me a penny, made the confusing process of getting a mortgage very simple and easy for me and did all the leg work himself. Explained the differences between the offers very well and was always polite and on the ball when it came to replying to my messages or getting documents in for review right away.

1 April 2025
Unprompted review
Miles Rhodes logo

Reply from Miles Rhodes

Thankyou for taking the time to leave a review. We are glad that Craig was able to help you through the mortgage process. We will pass on your kind words.

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