Miles Morgan Travel - Wells Reviews 

394
TrustScore 5 out of 5

4.9

18 High Street, BA5 2SG Wells, Somerset, GB


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Rated 5 out of 5 stars

Emilee in the Wells branch went above & beyond to make me feel at ease. She was so helpful answering all my basic questions. She sorted everything out within hours of me making my inquiry and by the... See more

Rated 5 out of 5 stars

We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️ To top it off, Andrea managed to get our family a room right next to us, which is just perfect. S... See more

Company replied

Rated 5 out of 5 stars

Andrea was very helpful, answered all our questions and sorted out our travel insurance for us.She went above and beyond what was required of her. Shall definitely book more holidays through you

Company replied

Rated 5 out of 5 stars

Excellent information and professional service as always from Andrea. I always feel confident when booking with Miles Morgan. I know if there is anything I need or are any issues there is help at ha... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 18 High Street, BA5 2SG, Wells, Somerset, United Kingdom

  • 01749 671660

4.9

Excellent

TrustScore 5 out of 5

394 reviews

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4.9

All reviews

(394)

3,201 reviews in the last 12 months

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Rated 5 out of 5 stars

The Wells team are efficient &friendly, I highly recommend them.

Emilee in the Wells branch went above & beyond to make me feel at ease. She was so helpful answering all my basic questions. She sorted everything out within hours of me making my inquiry and by the next day I’d booked my last minute trip to Niagara Falls with everything explained so well. Eloise was friendly when answering the phone too.
I had visited the shop before and it had a nice team but this time everything was done over my phone. Well done wells Miles Morgan Travel!!!

16 August 2026
Rated 5 out of 5 stars

Jo was so friendly and helpful

Jo was so friendly and helpful

15 August 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your 5* review, it was a pleasure helping you find a lovely cruise holiday, Kind Regards
Jo

Rated 5 out of 5 stars

Excellent company

Excellent information and professional service as always from Andrea. I always feel confident when booking with Miles Morgan. I know if there is anything I need or are any issues there is help at hand 👍

14 August 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 star review, it was a pleasure as always to book your holiday.
See you both soon

Kind regards

Andrea

Rated 5 out of 5 stars

Andrea was patient and really helpful…

Andrea was patient and really helpful in helping me decide where to go and making a suitable booking.

6 August 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your 5 star review, it was my pleasure to help with your booking. I am sure you will have a lovely time.

Kind regards

Andrea

Rated 5 out of 5 stars

All staff are wonderful.do-the best for…

All staff are wonderful.do-the best for you to make sure you have the holiday you whant

13 August 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your 5 star review, it was a pleasure as always to help book your holiday. See you both soon

Kind regards

Andrea

Rated 5 out of 5 stars

Andrea was very helpful

Andrea was very helpful, answered all our questions and sorted out our travel insurance for us.She went above and beyond what was required of her. Shall definitely book more holidays through you

11 August 2026
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Reply from Miles Morgan Travel - Wells

Thank you for the 5 star review Bev, it was lovely to finally meet you. It was my pleasure to book your travel insurance.
See you soon

Kind regards

Andrea

Rated 5 out of 5 stars

Our Go-To Holiday Advisor!

We’ve just booked our third cruise with Andrea at Wells, and we couldn’t be more excited! 🛳️

To top it off, Andrea managed to get our family a room right next to us, which is just perfect. She made the whole booking process so seamless, easy and completely stress-free.

Andrea was fantastic throughout and even went the extra mile to phone P&O for us to sort out some information we needed. Nothing was ever too much trouble, and she was so helpful from start to finish.

We’ve booked many holidays with Andrea and will continue to do so. We wouldn’t go anywhere else!

Thank you so much, Andrea — we can’t wait for our next adventure!

2 August 2026
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Reply from Miles Morgan Travel - Wells

Thank you so much for leaving me this amazing 5 star review. It is always a pleasure to help with your holiday bookings. I also love watching your little boy grow up, he was a baby when you first booked with me and now he is off to school soon.
You will have a fantastic time on your cruise especially as you have the interconnecting cabin, so your mother in law can babysit.
I will look forward to seeing you all again soon.

Kind regards

Andrea

Rated 5 out of 5 stars

Your staff are always happy,friendly

Your staff are always happy,friendly, and will work tirelessly to get everything we require.

30 July 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your wonderful review! It's always a pleasure. Kind regards, Emilie.

Rated 5 out of 5 stars

Andrea at miles Morgan in Wells

Andrea was perfect from start to finish, explained everything i needed to know and more. All this was done on the phone but we have arranged to meet up to go through everything again in case I have any more questions.

6 August 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving me a 5 star review, it was my pleasure to help with your booking. I am really looking forward to meeting you both soon. It will be lovely to have you on my escorted river cruise next year.

Kind regards

Andrea

Rated 5 out of 5 stars

Professional

Professional, on the ball, informative, ...

Well done

28 July 2026
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Reply from Miles Morgan Travel - Wells

Many thanks for your 5* review - it was a pleasure helping you with your holiday - Kind Regards Jo

Rated 5 out of 5 stars

Always great to deal with

Always great to deal with, both Andrea and Sarah are lovely and friendly and brilliant at their jobs, well done

19 July 2026
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Reply from Miles Morgan Travel - Wells

Thankyou Martin for your kind words

Rated 5 out of 5 stars

Good holiday tips

Sarah in Wells goes out of her way to help and advise
Knowledgeable and full of useful tips to achieve the perfect holiday

22 July 2026
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Reply from Miles Morgan Travel - Wells

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

We have benefitted three times this…

We have benefitted three times this year from help with our holidays, mostly with lovely patient Emillie.
All the details have been dealt with and sorted.
Excellent. Travel money has been available. All good.

21 July 2026
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Reply from Miles Morgan Travel - Wells

Thank you for leaving a lovely review. It's always a pleasure to book your holidays. Thank you for using Miles Morgan Travel again!

Best wishes,
Emilie

Rated 5 out of 5 stars

Great customer service

Great customer service, all options fully explained
and we are very pleased with the holiday selected.

18 July 2026
Miles Morgan Travel - Wells logo

Reply from Miles Morgan Travel - Wells

Thank you so much for your wonderful feedback! I'm so pleased we found you a lovely holiday to look forward to.

Best wishes,
Emilie

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