Friendly & helpful. Knowledgeable on options that would suit our needs. Always quick to repond.
Location
Switch locationThe Old Stamp Office, George Street, GL6 0AG Nailsworth, Gloucestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Miles Morgan’s customer service is outstanding. So friendly, so professional. Everything is taken care of. I booked at the a Nailsworth branch and found Onya, who took my booking was lovely and so... See more
Company replied
As ever, excellent service at the Nailsworth Branch of Miles Morgan Travel! Although very busy, Claire was happy to make enquiries on our behalf, offer advice and ensured that we had all the informat... See more
Company replied
This is the first time we have used Miles Morgan and would recommend and are also planning to use again. Emma listened to our requests, was very friendly, polite and most importantly able to book the... See more
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
The Old Stamp Office, George Street, GL6 0AG, Nailsworth, Gloucestershire, United Kingdom
- 01453 836186
4.9
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly, helpful & knowledgable
Friendly & helpful. Knowledgeable on options that would suit our needs.
Always quick to repond.
11 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Miles Morgan Travel - Nailsworth
Thank You for your Kind words, always a pleasure to help.
Hayley
Excellent service and help from Hayley…
Excellent service and help from Hayley at Nailsworth office. Thanks so much.
6 October 2026
Reply from Miles Morgan Travel - Nailsworth
Thank You for your Kind words, always glad that we can help.
Hayley
Nothing was too much trouble for Emma…
Nothing was too much trouble for Emma in responding to our questions.
2 October 2026
Reply from Miles Morgan Travel - Nailsworth
Thank you so much, always lovely to see you both.
Great Travel Shop, great experienced ‘Girls’
Super shop in Nailsworth & the Girls are very helpful - will always use this Branch
24 September 2026
Reply from Miles Morgan Travel - Nailsworth
Thank you for your kind words, always lovely to see you.
The staff are wonderful
The staff are wonderful, always happy to help and give good advice
26 September 2026
Reply from Miles Morgan Travel - Nailsworth
Thank you so much for your kind words, always lovely to see you both.
The staff at Nailsworth were extremely…
The staff at Nailsworth were extremely helpful and informative.
25 September 2026
Reply from Miles Morgan Travel - Nailsworth
Thank you, always lovely to see you both.
Amazing as always
Amazing as always. The team at Nailsworth always go above and beyond. Thank you Claire for sorting 2 holidays in the same afternoon.
17 September 2026
Reply from Miles Morgan Travel - Nailsworth
Thank You for your kind words, next years holidays sorted apart from maybe a cheeky another one.
Claire
We went to Miles Morgan in Nailsworth…
We went to Miles Morgan in Nailsworth and said to Claire that we had looked in many brochures and the trips that were in them was not quite what we were looking, we explained to Claire what sort of trip that we were looking for and she said leave it with me and I will see what I could. A few days later she came up with just what we were looking for.
Thanks Claire.
11 September 2026
Reply from Miles Morgan Travel - Nailsworth
Always good to see you both and glad this was what you were looking for , until the next time claire xx
They've been our go to Agent for many years
We've been dealing with Miles Morgan for many years. The staff are very good, they're helpful, friendly & easy to deal with.
8 September 2026
Reply from Miles Morgan Travel - Nailsworth
Thank You for your kind words, love booking you two on all your Cruises.
Hayley
Reply from Miles Morgan Travel - Nailsworth
thanks for the lovely review , i hope this will be the first of many holidays booked with us
Claire
Thank you Emma!
Emma, as always, was amazing!… she listened to us and found us a brilliant package holiday to Rome with a lovely hotel… Thank you Emma… We’ll definitely be recommending you and Miles Morgan Travel to everyone!
29 August 2026
Reply from Miles Morgan Travel - Nailsworth
Thank you so much for you kind words, always lovely to see you.
As always the friendly
As always the friendly, professional and personal attention and advice from Nailsworth staff, it was Claire this time, was most reassuring.
21 August 2026
Reply from Miles Morgan Travel - Nailsworth
Glad we have found you another lovely holiday , kindest regards Claire
Claire helped us book the holiday we want
Claire identified what we needed and then liaised professionally with Riviera Travel so we now have the holiday we were looking for.
Thank you
21 August 2026
Reply from Miles Morgan Travel - Nailsworth
I was glad to be able to help you find the cruise you wanted , kindest regards Claire
The team were brilliant
The team were brilliant, as usual. Lots of helpful advice and they really know the ropes.
Always impressed.
18 August 2026
Reply from Miles Morgan Travel - Nailsworth
Thank You so much again for booking through us, so much appreciated, hope your Granddaughter is still enjoying her brochure.
Hayley
Reply from Miles Morgan Travel - Nailsworth
Thank You for your kind words, so glad we were able to help book your holiday.
Hayley
As ever
As ever, excellent service at the Nailsworth Branch of Miles Morgan Travel! Although very busy, Claire was happy to make enquiries on our behalf, offer advice and ensured that we had all the information we needed before going ahead with our booking. The staff in Nailsworth can't be faulted - they are always willing to go the extra mile for their customers - many thanks to you all!
16 August 2026
Reply from Miles Morgan Travel - Nailsworth
Thank you for the lovely reveiw , its always great to get you booked on your next adventure Claire x
We have booked our first European river…
We have booked our first European river cruise with Miles Morgan in Nailsworth, with Claire Griffiths. She was amazing with all the information and knowledge she has, we cannot wait to go now.
16 August 2026
Reply from Miles Morgan Travel - Nailsworth
It was so nice to meet you all and was very happy to help you find just what you wanted , lets hope its the first of many holidays booked with us.kindest regards Claire
Claire really help and friendly
Claire really help and friendly. Booking made quickly with exactly what I wanted
16 August 2026
Reply from Miles Morgan Travel - Nailsworth
thanks for the lovely words , always good to see you until the next one , Claire
Your Naisworth staff are knowledgable
Your Naisworth staff are knowledgable, organised and efficient. I was in business for many years, although not retail. Ones staff are the front line of contact and a valuable part of driving the success of any concern.
THey also have all our detail and dont need reminding who we are!
8 August 2026
Reply from Miles Morgan Travel - Nailsworth
Thanks for the lovely review, its always great to see customer back for another holiday , until the next one kindest regards claire
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.