My friend and I visited your Gloucester branch yesterday and were immediately made very welcome by your staff. Jessica Kane took time and effort to ensure we got the best deal and a suitable cabin... See more
Location
Switch locationUnit 4 St Michael's Building, Eastgate Street, GL1 1PD Gloucester, Gloucestershire, GB
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As always Conor and the team at Gloucester are a pleasure to work with when booking another travel adventure. Nothing is too much trouble and their insights help with choosing the right tour operator... See more
Company replied
Went in to Miles Morgan Gloucester to see about booking a short cruise for my special birthday. Had a couple of options i wanted to discuss and sat with Conor to go through all the options. He spent t... See more
Company replied
We found the staff very helpful and informative. They were very pleasant and took their time into looking for our holiday.
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
Unit 4 St Michael's Building, Eastgate Street, GL1 1PD, Gloucester, Gloucestershire, United Kingdom
- 01452 345100
4.9
Excellent
300 reviews
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Booking for Iceland cruise
My friend and I visited your Gloucester branch yesterday and were immediately made very welcome by your staff.
Jessica Kane took time and effort to ensure we got the best deal and a suitable cabin for our cruise to Iceland in June 2027.
We came away very satisfied and pleased that we didn't book on-line.
29 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff have always been exceptional…
Staff have always been exceptional helpful whilst booking and after as regards any queries we might have, always willing to help
29 July 2026
Reply from Miles Morgan Travel - Gloucester
We are so pleased to hear that our staff has consistently provided you with exceptional and helpful service, both during booking and with your queries. We truly appreciate your kind words. Kloe
Just quick efficient and friendly
21 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for taking the time to leave such a wonderful 5-star review. We truly appreciate your kind words about our service! Kloe
Conor who advised us on our holiday…
Conor who advised us on our holiday destination was very helpful and knowledgeable.
26 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your wonderful review! We are so pleased to hear that Conor was very helpful and knowledgeable in advising you on your holiday destination. We truly appreciate your kind words. Kloe
Always find the team extremely friendly…
Always find the team extremely friendly and helpful. Never feel rushed. Great service all round
25 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your wonderful review! We are so pleased to hear that you always find our team friendly and helpful, and that you never feel rushed. We appreciate your kind words about our great service. Kloe
Fast and polite booking when I …
Fast and polite booking when I booked over the phone. well managed staff.
26 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your wonderful 5-star review! We appreciate your kind words. Kloe
We found the staff very helpful and…
We found the staff very helpful and informative.
They were very pleasant and took their time into looking for our holiday.
25 July 2026
Reply from Miles Morgan Travel - Gloucester
Hi both, thank you so much for your kind words and 5-star review! We're delighted to hear that we were helpful! We hope to see you again soon. Best wishes, Leyanne
Just relaxing experience while booking…
Just relaxing experience while booking our holiday
15 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your kind words! We are so pleased to hear that you had a relaxing experience while booking your holiday with us. We always strive to make the process as smooth and enjoyable as possible. Kloe
Booking a cruise
The staff were very friendly and helpful.
They were helpful about the cruise we wanted to book and about the ship we were cruising on. Also advised us on the parking we would need at the port. Nothing was too much trouble.
15 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your wonderful review! We're so pleased to hear that our team was friendly and helpful in assisting you with your cruise booking and parking arrangements. Kloe
As always Conor and the team at…
As always Conor and the team at Gloucester are a pleasure to work with when booking another travel adventure. Nothing is too much trouble and their insights help with choosing the right tour operator and destination. Highly recommended.
9 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides excellent service and valuable insights for your travel adventures. We always strive to make the booking process a pleasure. Kloe
Jessica
Jessica, was extremely helpful, chatty and informative. Made the process easy and enjoyable. It was a very important day for us to plan our honeymoon and it was made very smooth
16 July 2026
Reply from Miles Morgan Travel - Gloucester
Thank you so much for your kind words! We are so pleased to hear that the process of planning such an important trip was made easy and enjoyable. We wish you a wonderful honeymoon! Kloe
Booki g process looking for best and…
Booki g process looking for best and wbat suits you
Staff are amazing so helpful and friendly
Service a*******
11 July 2026
Reply from Miles Morgan Travel - Gloucester
Hi Susan, we're happy to hear you found us amazing and helpful. We appreciate your feedback on our booking process. I hope to see you again soon. Best wishes, Jessica.
Good visit , left with a cruise !
Once again a success outcome getting my cruise, Jess
listened and explained where needed. Left the shop happy and with my confirmation in my hands. Thank you once more to all the staff for putting up with mr.
9 July 2026
Reply from Miles Morgan Travel - Gloucester
Hello, thank you so much for your wonderful review! We are so pleased to hear that you had a successful outcome and left happy with your cruise confirmation. We appreciate your kind words. All the best, Jess
Jessica was helpful
Jessica was helpful , cheerful and gave us all the information we needed to book our cruise .
2 July 2026
Reply from Miles Morgan Travel - Gloucester
We're so pleased to hear that our team member was helpful and provided all the necessary information for your cruise booking. We hope you have a wonderful trip! Kloe
Made to feel very welcome and all staff…
Made to feel very welcome and all staff very polite and very helpfull
27 June 2026
Reply from Miles Morgan Travel - Gloucester
Thank you for your wonderful 5-star review! We are so pleased to hear that you felt welcome and found the staff to be polite and helpful. Kloe
It turned out somewhat confusing but…
It turned out somewhat confusing but based on the fact that Freya helped in every way should could, we eventually reached a satisfactory conclusion. At first couldn’t understand why so many agents concerned
28 June 2026
Reply from Miles Morgan Travel - Gloucester
We appreciate your feedback and are glad we could help resolve the confusion. Kloe
Staff were helpful knowledgeable and…
Staff were helpful knowledgeable and really wanted to help. Booked me a great holiday just what I wanted
28 June 2026
Reply from Miles Morgan Travel - Gloucester
We are so glad we could help you find your perfect holiday! Thank you for your kind words. Kloe
Very understanding and helpful staff
18 June 2026
Reply from Miles Morgan Travel - Gloucester
We appreciate your kind words. Kloe
Very helpful and pleasant experience
Jessica was very helpful while my friend and I booked a Caribbean cruise. Very knowledgeable, extremely pleasant and also asked the others in the agency for their opinions! She also booked our holiday to Sicily last year and did an very good job
13 June 2026
Reply from Miles Morgan Travel - Gloucester
Hi Sue, thank you for your wonderful review! I am so pleased I could assist with your Caribbean cruise and previous Sicily holiday. I appreciate your kind words. All the best, Jessica.
Miles Morgan Gloucester excellent service
Went in to Miles Morgan Gloucester to see about booking a short cruise for my special birthday. Had a couple of options i wanted to discuss and sat with Conor to go through all the options. He spent time going through all of them with full consideration to my requirements. Nothing was too much trouble and left with my cruise booked. Excellent service as always from the team at MMT Gloucester.
12 June 2026
Reply from Miles Morgan Travel - Gloucester
We're so glad we could help you book your special birthday cruise! It's wonderful to know our team provided excellent service and considered all your requirements. Thank you for your kind words. Kloe
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