I found a hard-to-find item from Miinto for a nice price. I had a question about the item sizing and I got an immediate answer from a human customer service agent via the chat. The delivery was fast a... See more
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Just received the delivery today. Nice package and this time arrived in less than one week from the order. Thank you for a 5/5 customer service (Kamila, Adrianna) especially in sorting out the issues... See more
Company replied
Great selection of clothes, got most of my items in a day by using the faster DHL delivery. The discounts were also better than elsewhere I looked. One shop was slower to send out the package and I've... See more
Ordered a jacket on Miinto because it had a lower price. Didn't know about this website before. The delivery was good, no complains. Would most likely order something more there later.
Company replied
4.6
Excellent
239 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Miinto Suomi
Dear Aleksi,
Thank you for your review. 🙌
I am so happy to read, that you received great product and the process was easy.
Wish you great Thursday! 🎀
Kind Regards,
Martyna, Miinto
The service is nice
The service is nice. The logistic is nice as well. It’ll be perfect that the pictures of items show more detail in your online shop.
3 May 2022
Unprompted review
Reply from Miinto Suomi
Dear Zong,
Thank you for your review of us here on Trustpilot! 🌸
I am very happy to hear that you are satisfied with our service and logistic! 🙌🏻
Our partners try to provide the most detailed pictures and most informative descriptions as possible but we can always become better - thank you for your feedback! 🙏🏻
Hope to see you on Miinto again soon! 🛍
Have a great day! ☘️
Kind regards,
Lea, Miinto
ATTENTION FRAUD!!!!
ATTENTION FRAUD!!!!
This company is dubious! I ordered boots that were sent to me from Italy. Without labels!!!!!
I only tried them on at home and sent them back because they are too tight for me. The retailer claims I wore them and I now - after it was checked by so called Dispute Center - have to keep the boots. ANYONE could have worn these boots in the shop in Italy. MIINTO gives no assurances. Do not buy here under any circumstances.
I will consider legal action.
15 March 2022
Unprompted review
Reply from Miinto Suomi
Dear Silke,
Thank you for your review! 🌸
I am really sorry to hear that you had this experience 😔
I can see that your order belongs to the German market and this Trustpilot site is only for our Finnish customers - I will have one of my German colleagues take a look at your order 🙂
I wish you a great day! ☘️
Kind regards,
Lea, Miinto
Very good customer service and fast…
Very good customer service and fast delivery. Nice gift for new customers👍
11 February 2022
Unprompted review
Reply from Miinto Suomi
Dear Heljä,
Thank you for your review of us here on Trustpilot! 🌸
I am very happy to hear that you are satisfied with the delivery of your order and our customer service! 🙏🏻
Hope to see you on Miinto again soon! 🛍
Have a great day! ☘️
Kind regards,
Lea, Miinto
Reply from Miinto Suomi
Dear Mihail,
Thank you for your five stars 🌟🌟🌟🌟🌟
We are so happy to hear that you are happy with your shopping experience from Miinto! That is very important for us 🙏
We wish you a nice day,
Best regards, Annie, Miinto 🌷
Still waiting for my shipment
Lost My shipment but I got my refund with really good communication with the customer service.
6 January 2022
Unprompted review
Reply from Miinto Suomi
Dear Sija,
Thank you so much for your review! 🌟
I am so happy to hear that you are satisfied with the service you received and how your case has been handled 🙏 That is so important to us. We hope to see you at Miinto again 🤗
Best regards, Annie, Miinto 🌷
100% genuine
15 December 2021
Unprompted review
Reply from Miinto Suomi
Dear Suh,
Thank you for your nice review. 🌟 We are so happy for your four stars! That you are satisfied with your purchase at Miinto means a lot to us. I wish you a nice evening. 😍
Best regards, Annie, Miinto 🌷
Reply from Miinto Suomi
Dear Sobhi,
Thank you so much for your five star review. 🌟
We are so grateful that you wanted to share your positive shopping experience with us here at trustpilot. We hope to see you at Miinto soon again. 😍
I wish you a nice weekend. 💐
Best regards,
Annie, Miinto 🌷
Customer service Kamila is very helpful…
Customer service Kamila is very helpful and passionate!
12 November 2021
Unprompted review
Reply from Miinto Suomi
Dear Kiki,
Thank you so much for your five stars. 😃 🙏
We are so happy to hear that you are satisfied with the service you received. It is very important for us that you had a good experience when shopping at Miinto.
We wish you a nice day! 🌟
Best regards,
Annie, Miinto 🌸
Customer service well above the ordinary
Just received the delivery today. Nice package and this time arrived in less than one week from the order. Thank you for a 5/5 customer service (Kamila, Adrianna) especially in sorting out the issues with the first delivery. Well above the ordinary!
22 October 2021
Unprompted review
Reply from Miinto Suomi
Dear Kari,
Thank you so much for your review. 🙏
It means so much to us that you are satisfied with your shopping experience from Miinto. And it is wonderful to hear that you are happy with the service you received from Kamila and Adrianna. That is really important for us.
We wish you a nice day. ☀️
Best regards,
Annie, Miinto 🌷
Good
Ordered a jacket on Miinto because it had a lower price. Didn't know about this website before. The delivery was good, no complains. Would most likely order something more there later.
12 October 2021
Unprompted review
Reply from Miinto Suomi
Dear Kirill,
Thank you for your nice review! 🙏
We are very happy to hear that you are satisfied with you first purchase from Miinto. That you had a postive shopping experience means a lot to us. We look forward seeing you again! 😍
We wish you a nice day,
Best regards, Annie, Miinto 🌷
Had some issues with my order but everything was sorted out in the end
My order had a quality problem but the issue was handled well by Miinto, even if the feedback process took some time. Thanks!
18 July 2021
Unprompted review
Reply from Miinto Suomi
Dear Tuomas,
Thank you so much for taking the time to leave us this reply regarding your experience after your purchase. We are working very hard to better the customer's experience, so this is really appreciated 🙏🏼
First of all, I just have to apologize that we have not given you an answer by email before now. We have experienced a large amount of emails being sent to us lately, and have unfortunately not had the capacity to answer all the inquiries 😞
I have read through your care, and will shortly contact you per e-mail! I really do hope we will be able to find a good solution to this case ❣️
Again, I am so sorry about this 🥺
Wish you a lovely Friday and a happy weekend 🌺
Best regards,
Greta 💕
it was very good and quick delivered.
8 June 2021
Unprompted review
Reply from Miinto Suomi
Hei Aurelie,
Kiitos sanoistasi 🌼
Olemme iloisia, että kaikki sujui hyvin, ja odotamme sinua uudelleen 🤩
Hyvää päivänjatkoa!
Terveisin,
Maurice, Miinto-asiakaspalvelu
I received quick and very good customer…
I received quick and very good customer service. Thank you!
3 March 2021
Unprompted review
Reply from Miinto Suomi
Hei Sanna!
Paljon kiitoksia arvostelustasi! ✨
Olemme iloisia kuullessamme, että olet tyytyväinen palveluihimme! Toivottavasti tapaamme sinut pian uudelleen! 😊
Hyvää päivän- ja viikonjatkoa! 🌞
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