midrive.com 

Still owed 600£ by this company after they have closed. I purchased 30 hours. I had one lesson, the lesson was in the wrong type of car and I did not have another lesson. No way of contacting them, no response to any email. Their website is still up however and it’s possible to book services on it which is concerning.

TERRIBLE. Both instructors I had were extremely bad. One was rude and inappropriate and the other couldn’t answer any of my questions and would make comments making me lose my confidence in learning to drive. Worst money I have spent. I tried to complain and they did not listen and like others - I want my refund of classes and just found out that they don’t exist anymore!!! Where can I complain??

I was matched with an awful instructor and due to lack of instructors I had to travel every week to South London from North London. I stuck with him and ultimately was set up to fail my driving test. I want to claim the hours back that I spent because due to some of the instructors actions I do not feel that he was legitimate. After I heard Midrive went bust this just confirmed it. I obviously stopped learning and for 6mths didn't have any lessons. I resumed with a private instructor and after just 15hrs passed my test first time. I definitely want some compensation from Midrive. I previously put a positive review of Midrive after my first encounter. It was all downhill from then.

Firstly I got matched with an instructor who then passed on my details to an external friend of theirs who was not in connection with Midrive. When I complained they removed the instructor match and never matched me with a new instructor. I have 19 hours worth of credits and just found out they don't exist anymore.

They went bust and left on their website and their app so anyone can purchase a service they don't offer. I've personally contacted a lawsuit to cite them for fraud. I invite you all to do the same.

I only found out Midrive had gone bust on this website yesterday. I’m owed for a refund on a 5 lesson voucher. I’ve emailed the support email address but got a bounce back. These lessons were a birthday present...how do I obtain a refund?

I have contacted you for a refund but no reply. I still have more than 20 hours left.

I have voucher bought for my son’s 18th birthday. Since midrive is not operational, is there a formal process to refund all customers of unused credit?

When midrive shut down they said they would refund my unused credits and so far I have heard nothing back. I’ve sent several emails to the email address below and havent received a response. I would like to know if they still intend on giving my money back and when this will happen

I have been unable to get a response from midrive it refunding my unused hours. I had paid for 20 and only used 4! I have not been able to get in contact with my instructor as he had created a load of fake lessons presumingly to get they money before the app closed

Hi Midrive,
Who are the administrators? Is it possible to contact the administrators as well of the process - I am sure they would have a dedicated team looking into it as well

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I have tried in vain contacting miDrive for my refund still have not had anything back. I still have 17 unused hours, and the company is going into administration. Am I supposed to contact the administrator? Who is the administrator? What is the procedure to contact them? Am I going to get more lessons with the driving instructor or am I going to get a refund? Is there an ombudsman seeing this administration process? I am really sad the way they have handled things.

So Terrible, VERY UNPROFESSIONAL COMPANY & UNPROFESSIONAL INSTRUCTORS!

I'm two weeks away from my test and this company has closed down and are not willing to refund my remaining lessons.

They owe me 16 hours and I don't have any contact with them.its a fraud

AWFUL SERVICE WITH LIMITED TO NO COMMUNICATION AVAILABLE.

Paid £135 for 5 lessons and was cancelled on by my instructor multiples times before I even received one full lesson. Spoke to a MiDrive representative via email and they said that I will receive a full refund however since then the company has gone bust and I have had no response about my refund being processed to me. I WANT AN EXPLANATION AND MY MONEY BACK!

Lost £115as my instructor cancelled on me multiple times with short notice and credits were still deducted from my account. Now company has ceased trade and instructor hung up on me whilst I was asking how to get my money back. Extremely disappointed and upset. Still looking for my money back and have no one to turn to. Had booked in my test for a few weeks time but haven’t had a lesson since November due to unprofessional dishonest instructor who has taken advantage of the fact the company has ceased trade and no support on how to get a refund. I am a young mum and full time student and feel like I have been taken advantage of and scammed, I decided to use the app due to good reviews and have had an awful nightmare of an experience.

I got with my instructor quite fast and the app helped me study and revise for the theory test. Very helpful indeed. It's sad to know they have to shut down the business.

Closed down the company the day of my first lesson, no communication from them at all just found out from my instructor as she wasnt paid for our lesson so postponed my lessons until they pay her and refund me. Shocking company mo wonder they went bust

Excellent instructor definitely recommend

I had really nice experience with Midrive driving instructors.