Midnight Hour is my go-to witchy and Gothic brand! Everything is such high quality and beautifully made/designed clothing. I was always the unusual and punk/gothy kid in high school and now this almos... See more
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Company details
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Dark aesthetic fashion brand. Gothic and alt inspired clothing and accessories with superior quality and fit. Plus size inclusive. Female and family owned, based and shipped from Los Angeles, California.
Contact info
82 W Sierra Madre Blvd, 91024-2434, Sierra Madre, United States
- support@midnighthour.com
- midnighthour.com
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Replied to 58% of negative reviews
Typically replies within 24 hours
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Lovely dresses
The dresses I have bought from midnight hour have been beautiful, and all arrived in a timely manner. I did have to return one item due to fit, but that was easy.
Wonderful
Fantastic experience, super helpful when I had questions and was very glad they double checked with me about my delivery address. Very easy to read and understand sizing chart
Shoes were way too tight
Shoes were way too tight. Returning them was a hassle. I don’t plan on shopping here again.
Did not fit
Product didn't fit even though the size guide was used. Retrun policy is ridiculously strict.

Reply from Midnight Hour
I’m happy to say “ Quality is in each…
I’m happy to say “ Quality is in each of the items that I purchased. They arrived in a very speedy delivery. The packaging was excellent. I’m looking forward to purchasing other items on my wish lists!” Thank you.
I never received my order and never got…
I never received my order and never got a refund!! I’ve been messaging customer service and they won’t help me.

Reply from Midnight Hour
Recently purchased two shirts that they…
Recently purchased two shirts that they ended up refunding me because there was a mishap.
Fully refunded for both items. Good service and quality 100%
My go-to shop for eclectic quality!
My go-to shop for good quality and very eclectic clothing! I will shop with MH forever…
Mixed experience with two dresses
I bought two dresses. One is stellar. The other is cut weird at the top, possibly a single fluke item because the other is so high quality. It clearly had already been returned/repacked once before so someone might have agreed. But since it was a best seller, customer service dismissed my concern immediately, without examining the item. Any sane human should’ve looked to see if it was a single defective item so I could have a replacement instead of a refund. But no. They wouldn’t even bother. So I got a refund, which really means paying the “free returns” fee again, as well as shipping again. So their defective dress cost ME money. I’ve finally made that second selection, so I’m hoping for a better situation. They were out of every dress I wanted in my size, so I went with new tops. Crossing fingers. Honestly, all it would’ve taken to be a good vendor is to LOOK at the item in question. No one’s body is shaped the way that top was cut at the very top seam.
Edit to add: my email very clearly states it was “cut weird at the top.” And yes, I had to pay shipping and the new “free returns” fee when I picked a replacement item. The responses have all been dismissive, including to this review, which is clearly attempting to place blame, not solve problems.

Reply from Midnight Hour
the clothes were gorgeous and fit well
the clothes were gorgeous and fit well, great quality and good shipping speed
Happy with my purchase
Easy to order, true to size, and very comfortable. First clothes that have made me feel good about myself in a while.
Great company all around
Great company all around! Unique products, high quality, pretty accurate sizing, fair prices, fast shipping….
I always love the items I have ordered…
I always love the items I have ordered from Midnight Hour. The quality is wonderful. I have bought for myself and given wonderful gifts.
Delivered quickly from within the United States
I have been following Midnight Hour for a while. But only recently purchased their clothes. I found them to be good quality, and they arrived quickly. I appreciate that it was delivered from Cali straight to me in Tx. No over seas fees.
I think some pictures are much more…
I think some pictures are much more flattering than the real item. Fast shipping though and seems true to size.
Great eyewear
Great eyewear. Comfortable and unique. Classy plus gothic. Great sunglasses. Very satisfied.
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