MidInMod Reviews 

146
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful furniture, noting that items are exceptionally well-built, comfortable for daily use, and arrive promptly right at their doorstep. People also appreciate the friendly staff and smooth delivery process, explaining that the entire purchasing journey feels remarkably seamless and straightforward from start to finish. However, some reviewers were not happy with minor assembly issues, mentioning that screw holes did not always align properly or that some connections felt loose and required extra effort. A few consumers also noted occasional delays with shipping times or minor missing hardware pieces upon arrival, which slightly impacted their overall satisfaction.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers expressed satisfaction with well-built... See more

Quality

Clients share positive opinions on quality, frequently describing their purchases as well built, sturdy, and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team is incredibly helpful, friendly, and... See more

Service

Users describe positive interactions with service, highlighting phenomenal support, helpful teams, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This sofa is exactly what I was hoping for—it matches the video shown on the website perfectly and is super comfy. The electric pull-out mechanism is a standout feature: very convenient and incr... See more

Rated 5 out of 5 stars

Product is exact as advertised and in reviews. Was delivered without delays or damage. The couch is not too firm and not too soft. I do like the non removable cushions for various reasons as well.... See more

Rated 5 out of 5 stars

It was very pleasant delivery experience and modern couch shopping never been as easy. I was in between mid century modern and modern but Mid in Mod has hybrid solution. Overall for furniture shoppin... See more

Rated 5 out of 5 stars

I was looking for chairs to go with a new live edge dining table we had purchased. My husband and I had envisioned mid century modern chairs with the table but we were not willing to spend $400+ per... See more



Contact info

4.1

Great

TrustScore 4 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(146)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

14 chair purchase

We purchased two Kyle chairs, 4 bar stools and 8 dining chairs in one go--We were given a great deal and everything was delivered without issue. Love them all!

28 January 2025
MidInMod logo

Reply from MidInMod

We are glad you are enjoying your purchase!

Rated 2 out of 5 stars

Sloppy handling by your team

Sloppy handling by your team. Ordered and paid for white glove delivery. Your team gave the wrong instructions to the transportation company. I got offered a refund but no one has stepped up and offered to solve getting the furniture uncrated, assembled, placed or disposing the packaging debris.

6 January 2025
MidInMod logo

Reply from MidInMod

We apologize that you did not receive white glove delivery from the delivery company. We have refunded the white glove charge and hope you are enjoying your Rover Sofa.

Rated 5 out of 5 stars

Second sofa bought

Everything from the customer service in the showroom, over the phone, and the warehouse is professional, courteous and prompt. And their delivery service is just as wonderful.

26 December 2024
Rated 5 out of 5 stars

Good quality furniture

Good quality furniture. I always look for a good finish and high quality fabric/material and I got that in MidinMod. It’s not everywhere that you get affordable furniture that is also colorful and unique. Most colorful and unique pieces I’ve seen are either luxury goods or designer. So midinmod gives your home that luxury feel without breaking your bank. I would say it’s time for them to expand into other rooms as well. They have a larger collection for living room spaces but only a small collection for bedroom, study, dining , etc. I’d definitely shop here again.

30 December 2024
Rated 5 out of 5 stars

Velvet Globe Table Lamp

Delivery was fast. I ordered 2 of the velvet globe table lamps. They’re gorgeous and remind me of beautiful earrings sitting next to my bedside tables. The dimmer switch is also very cool!

2 December 2024
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. I ordered a sofa and received a completely different sofa. Terrible. I asked for a refund. I don't want to know anything about them. They still haven't refunded me.

5 November 2024
Rated 5 out of 5 stars

Got my gorgeous bed and are super…

Got my gorgeous bed and are super happy. Had to call customer service to get a replacement part for one that got damaged during shipping and it was handled instantly and to my full satisfaction. Very responsive service.

1 November 2024
Rated 4 out of 5 stars

I'm going to choose 4 stars because…

I'm going to choose 4 stars because just was 1 sofa.

But I'm trying to imagine if the last time I bought a lot of furniture and I have to assemble it.

It's the reason why, I'm trying to avoid Ikea, I don't like to assemble it.

8 November 2024
Rated 1 out of 5 stars

The couch was received damaged

The couch was received damaged. I went to the store the next day and they said that even though it was a floor model they would probably exchange it if I sent an email since we reported it within 2 days of receiving. The email was not responded to. So I called. When I spoke to the person she said there was no way to exchange it.
I am disappointed because this was not the first purchase we have made with you and we were also planning on getting a dining set. I would have hoped for better service even though it was a floor model.

1 November 2024
Rated 3 out of 5 stars

Quality is not the same both chairs

Quality is not the same both chairs. The fabric on one chair is smooth around the connections and the other chair has the fabric gathered. The chair legs also came with some small scratches.

31 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look