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Microperfumes Reviews 10,640

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TrustScore 4 out of 5

4.0

Perfume Store
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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers are really happy with the authentic products and the opportunity to try various fragrances before committing to a full-sized bottle. Many appreciate the value for money, especially for luxury scents, and the convenience of the travel-sized sprays. People also frequently mention the good website and the ease of ordering, with some highlighting fast shipping and well-packaged items. However, some customers were dissatisfied with their orders, reporting that they received incorrect or missing items, or products that did not smell authentic or appeared diluted. A significant number of people were also unhappy with the customer service, describing it as unresponsive, unhelpful, and slow to resolve issues.

What people talk about most

Product

Clients share ambiguous opinions on product. Many customers appreciate the wide variety of perfumes and the... See more

Order

People report negative experiences with order. Many customers received incorrect items, missing products, or... See more

Customer service

Users describe negative interactions with customer service, often citing poor responsiveness and a lack of... See more

Quality

Reviewers highlight ambiguous aspects of quality. While some customers praise the authenticity and good smell... See more

Price

Consumers have mixed opinions regarding pricing. Many reviewers appreciate the opportunity to try expensive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When I went from wearing the same perfumes to being a perfume junkie, discovering Microperfumes was great because I could discover new fragrances for a small investment. Those little tiny vials are a... See more

Rated 3 out of 5 stars

I will start with the good. Great value for trial and smaller sized fragrances for those wanting to truly try before committing to a full size fragrance. Now the part that’s the issue. Custome... See more

Rated 5 out of 5 stars

Excellent selection. Good prices. No problems with order accuracy, Good website. Shipping is a little slow. Have placed multiple orders and will do so again.

Rated 5 out of 5 stars

I have bought from Microperfume on many occasions, and they're fragrances are 100% the real perfume. With the sample vials, I can test which scent mixes well with my own personal essence before buyin... See more

Company details

  1. Perfume Store

Written by the company

MicroPerfumes provides 100% authentic fragrance samples starting as low as 99¢. Find your perfect scent today and order a full-size bottle at a low price with free shipping!

Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Microperfumes are awesome!

Microperfumes are awesome!! I recently started repurchasing colognes but was unsure which ones to buy. Microperfumes have allowed me to try out so many that I would have never heard of!! Now I have a list of exactly which ones I like and will buy in the future. I have placed over 15 orders and never had an issue with them. Microperfumes are the way to go!!

28 September 2024
Rated 1 out of 5 stars

Paid of 2 day shipping and haven’t…

Paid of 2 day shipping and haven’t received package yet

24 September 2024
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Reply from Microperfumes

Our express shipping is 2-3 business days. The following order was provided a delivery confirmation on 9/24/24 and falls within the 2-3 business days.

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, prices are reasonable and the delivery was pretty quick, had no issues and the product is as advertised, I have ordered multiple times from Micro perfumes and I am very satisfied. what a great way to sample a product and not have to blind buy.

21 September 2024
Rated 1 out of 5 stars

I have never received product

16 September 2024
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Reply from Microperfumes

Hi Dennis,

Thank you for sharing your feedback. I'm sorry to hear that you haven't received the perfume.

We understand how frustrating this can be, Please feel free to reach out to our customer support team by email at help@microperfumes.com, and we’ll be happy to assist you further.

Best regards,

MicroPerfumes Team

Rated 1 out of 5 stars

BEWARE DILUTED

Purchased several travel bottles and a couple vials. I have smelled these fragrances before and was looking to test how I like them throughout the day, but the fragrances don’t last. 100% fragrances are diluted.

11 October 2024
Unprompted review
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Reply from Microperfumes

Hello,

Thank you for reaching out to us. We are very sorry to hear that the fragrance did not meet your expectations.

Our team works very hard to ensure the integrity of each fragrance is maintained throughout the decanting process and never altered.

We decant directly from the original retail bottles (which we also sell) into smaller, more affordable sample and travel sizes.

Although we can assure you that our fragrances are authentic, there are some factors that can affect fragrance performance. For example, a fragrance may be affected by the heat generated in delivery vehicles while in transit to your home.

If you believe your fragrances have been negatively affected, we will offer you a replacement free of charge. Your satisfaction is our top priority, and we hope we can make this right for you.

Please let us know if you would like to proceed with a replacement for these items.

We appreciate your cooperation and we hope to hear back from you soon.

Best, 

MicroPerfumes Team

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