Product is good but delivery is terrible. My orders were stuck at the first facility at least a week. The worst was about 3 weeks pausing at the first facility (recent order). So boring about the del... See more
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The pre/probiotic combo has been a game-changer for my 80 yr old mom, lowered her cholesterol among many other benefits, not to mention helped my son deal with depression. It’s a must in our home for... See more
Company replied
The parcel was nowhere to be found: invaluable help and kindness in resolving the issue.
I didn't want to leave a review until I tried the product and from day 1 of taking this L Reuteri supplements, I immediately began to feel better. I originally wanted to make a yogurt with it since I... See more
Company replied
Company details
Written by the company
Microbiome Plus+ is an innovative new line of products that offers more complete dietary support for patients who want to improve their gastrointestinal and digestive health. Microbiome Plus+ develops products using the science of the microbiome to deliver important ingredients proven to support digestive functions and overall health.
Contact info
210-1085 Howe St, V6Z 1P6, Vancouver, Canada
- +1-604-260-7047
- cs@microbiomeplus.com
- microbiomeplus.com
3.9
Great
46 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
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The parcel was nowhere to be found
The parcel was nowhere to be found: invaluable help and kindness in resolving the issue.
20 March 2026
Product is good but delivery is…
Product is good but delivery is terrible. My orders were stuck at the first facility at least a week. The worst was about 3 weeks pausing at the first facility (recent order).
So boring about the delivery!
22 March 2026
I read all the science on this product…
I read all the science on this product and listened to a few highly regarded doctors. Works for post COVID gut issues. Well worth a try.
23 December 2025
Reply from Microbiome Plus+
Hi Neville,
Thank you for your kind feedback.
We appreciate you looking into the science behind the products and are really happy to hear you liked the product.
Have a great day.
Regards,
Microbiome Plus.
You never responded to my last emails
You never responded to my last emails. Your service is 0.
9 December 2025
Reply from Microbiome Plus+
Hi Janice,
Thank you for your feedback.
We’re very sorry to hear that you were disappointed with the service you received.
We have reviewed our mailing system and can only locate one email from you, dated December 18th, which was responded to. If you sent additional emails, could you please let us know which email address they were sent from, or alternatively provide screenshots of the messages? This will allow our technical team to investigate any potential issues with our system.
Please feel free to contact us directly so we can look into this further and help find a resolution. It is never our intention for a customer to feel unsupported, and we genuinely appreciate you bringing this to our attention.
Have a great day.
Kind regards,
Microbiome Plus
Have more energy
4 December 2025
Reply from Microbiome Plus+
Hi Robert,
Thank you for your feedback, it's much appreciated.
Have a great day.
Regards,
Microbiome Plus.
Please stop making your customers pay…
Please stop making your customers pay more for product by giving reviews.
27 November 2025
Reply from Microbiome Plus+
Hi James,
Thank you for your support and orders!
We are glad to hear you are happy with our product.
Regards,
Microbiome Plus+
Great product that I’ve used for years…
Great product that I’ve used for years to regulate my gut health. Still working!
19 November 2025
Reply from Microbiome Plus+
Hi Stacey,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Interesting strain of probiotic…
Interesting strain of probiotic material . Bought a 2 month supply to see if the hype on lactobacillus reuteri is real !
25 November 2025
Reply from Microbiome Plus+
Hi Mike,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
I have noticed relief in my stomach…
I have noticed relief in my stomach symptoms. Much less bloating which was a big problem previously. I always receive my orders in a timely manner as well. Thank you!!
30 October 2025
Reply from Microbiome Plus+
Hi Sandra,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Speedy delivery
Speedy delivery. The only issue I had and I believe I'm at fault somehow I ordered the wrong ones. I was tired when I ordered them. Not a big deal.
6 October 2025
Reply from Microbiome Plus+
Hi Doug,
Thank you for your feedback.
If you would like to return the unopened product, we can arrange that right away.
Have a great day.
Regards,
Microbiome Plus.
I got my order quick this time
I got my order quick this time, still loving product
30 September 2025
Reply from Microbiome Plus+
Hi Laurie,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Excellent shipping on this product
Excellent shipping on this product. Just started using it but so far so good.
22 September 2025
Reply from Microbiome Plus+
Hi Ken,
Thank you for your feedback.
We are really happy to hear you love the products.
Have a great day.
Regards,
Microbiome Plus.
Every business is also a service…
Every business is also a service business. When you lie about shipping times, choose shippers that mishandle and lose your package, and treat the customer like you absolutely do not care about whether they actually receive your product after payment, how good your product may be is irrelevant.
They didn’t even offer a refund when I never received my order; I had to dispute the credit card charge.
1 September 2025
Reply from Microbiome Plus+
Hi Jennifer,
We’re sorry to hear you were disappointed, but we’d like to clarify a few points. Your order was dispatched within the stated time frame, and tracking details were provided at the time of shipment. Unfortunately, delays during transit are outside of our direct control once a parcel is handed over to the courier. Tracking shows your order was delivered to the address provided on Sept 17th
That said, we always do our best to assist customers when shipping issues occur, and we encourage anyone experiencing delivery problems to contact us directly so we can investigate and help find a resolution. It’s never our intention for a customer to feel unsupported, and we appreciate your feedback.
Have a great day
Regards,
Microbiome Plus.
Shipping Failure: Product DOA
You shipped temperature-sensitive materials to a mailbox in the desert in the summer. The probiotics were dead before I even opened the envelope.
I would modify your store's shipping options to include alternatives to standard US Mail for delivery, as many areas experience mailbox temperatures exceeding 120+ degrees during summer months.
#failure
6 August 2025
Reply from Microbiome Plus+
Hi Tom,
Thank you for your email.
The Probiotics are packaged by the manufacturer in a sealed bottle which contains a moisture capsule to prolong the life of the active bacteria. Probiotics only start dying off at 115-120 degrees Fahrenheit.
High quality probiotics are manufactured with the assumption that some of the organisms will be lost in transit. As a precaution, manufacturers include significantly more organisms than required so that the product maintains the advertised potency even after some organisms have been lost.
Have a good weekend.
Regards Microbiome Plus
The pre/probiotic combo has been a…
The pre/probiotic combo has been a game-changer for my 80 yr old mom, lowered her cholesterol among many other benefits, not to mention helped my son deal with depression. It’s a must in our home for everyone!
31 July 2025
Reply from Microbiome Plus+
Hi Heather,
Thank you for your kind feedback, We are happy to hear the products have been helping.
Have a great day.
Regards Microbiome Plus
Reply from Microbiome Plus+
Hi Carlos,
Thank you for your feedback.
It's very much appreciated.
Have a great day.
Regards,
Microbiome Plus.
Problem with customs not Vendors fault
Hi I am editing my review to update that the problem with the shipping of part of my order was a Canada Customs issue and not a Vendor issue. My order was shipped in two different shipments, one made it to me, one did not. Microbiome has been in contact with me several times and they have offered to refund me for the part of my order that I have not received. I have not had any problems with the part of the order that I have received! And if they address this other issue I am very satisfied.
25 June 2025
Reply from Microbiome Plus+
Hi Karen,
Thank you for your feedback.
Sorry to hear your order has not arrived with you yet.
Can you please provide your order id by e-mailing us directly at info@microbiomeplus.com
so that we can look into and resolve any issues you may have.
Have a great day.
Regards
Microbiome Plus
never received my order
i ordered a product but never reveived an email about it, no order, nothing about the delivery, idk anything about my product.
30 May 2025
Reply from Microbiome Plus+
Hi Sinan,
Thank you for your feedback.
We shipped your order promptly with tracking which we have e-mailed you multiple times.
Please check your spam folder for our e-mails.
Have a great day.
Regards
Microbiome Plus
Healing my body and gut
Okay,I needed time to see what my body did. I had tons of gut issues. SIBO from toxins and covid GI long haulers. I have been healing with all kinds of things from my Functional Dr. I asked about a good L-rueteri since I can't tolerate the special yogurt she told me about yet. She directed me to this product. My gut was just messed up enough, I had to start with part tablets. Then half. Finally a whole tablet. I will say I noticed a difference. I'm having better BMs. Requiring way less high dosing of vitamin C and magnesium to go. Way less need for them, since this product. My mood is less anxious. My energy is almost back to my old self. I think this is helping to kill the SIBO and repair my hut lining. I think this added to my Dr's list of vitamins has been a life changer. I added this months after her stuff. I definitely know the difference was this product vs the things I aas already taking
21 May 2025
Reply from Microbiome Plus+
Hi Wendy,
Thank you for your feedback.
It's very much appreciated.
Have a great day.
Regards,
Microbiome Plus.
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