Mickleburgh Musical Instruments Reviews 

561
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve inherited my great-nan’s piano which was great fun to play but needed some work done to it. Some keys rattled, the base overpowered the treble and certain keys required more pressure than others.... See more

Rated 5 out of 5 stars

Ed advised my Mum and I today on a new keyboard (a Yamaha P225 with stand and other accessories) and he couldn’t have been more helpful. He took time to explain, demonstrated various brands and commun... See more

Rated 2 out of 5 stars

Need to work on turnover times. Paid £4 for delivery that took two days to be processed (site said 'in stock'), collected by courier and will now take another 3-5 days to arrive. Shockingly slow servi... See more

Rated 5 out of 5 stars

Telephoned after ordering a silver trumpet, and to check payment had been received okai. Needed it fairly quickly, and payment had only cleared the night before. The gentleman that answered the phone... See more

Company replied

Company details

  1. Musical Instrument Store

Written by the company

Mickleburgh Ltd has been making pianos since the 1870’s and the retail shop opened in Stokes Croft in 1903. A family business, it has evolved to become one of the UK’s biggest music shops, specializing in pianos but selling a wide selection of musical instruments, to cater to all musicians.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

561 reviews

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No recent history of asking for reviews

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4.6

All reviews

(561)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely starter ukulele

I bought a ukelele from this company as it was recommended by a music teaching friend. Grandson loved the colour. Delivery and instrument were exactly as described . No negatives.

19 September 2023
Rated 5 out of 5 stars

Highly recommended

Very helpful and polite when called for information. Very fast shipping of the guitar I ordered. I would highly recommend this shop.

3 September 2023
Rated 5 out of 5 stars

Very happy!

I paid for a digital piano without reading the delivery info on the website and, when I read it, it said the courier wouldn’t do steps. I live in a flat, so I rang Mickleburgh to cancel my order. They rang back shortly afterwards to say I could pay £100 and Mickleburgh would put the piano together in the shop and their own guys would deliver down steps. So I reinstated my order!

The piano has just been delivered with great care and attention, I can’t fault the delivery guys.

After the initial confusion was sorted, I’ve been delighted with the service and the piano is just fab. Very happy!

28 August 2023
Rated 5 out of 5 stars

Friendly, efficient and quick.

I can't believe how quickly my piano was delivered. Friendly staff gave us space and time in the shop to try out at our own pace then helped out when we needed it. Thanks folks. Perfect.

11 August 2023
Rated 5 out of 5 stars

A Great Music Store

They keep a wide range of stock of guitar strings and as I have a number of different guitars this is really useful for me. There was a technical fault on the payment page, but one quick phone call to the store and the issue was resolved by a more than helpful staff member.

4 August 2023

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