Murphy Home Reviews 36,197

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 6,189 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly demeanor, highlighting positive interactions from sales to delivery. The delivery service is consistently described as efficient, punctual, and careful, with many appreciating the assembly of products and removal of old items and packaging. People are also very satisfied with the quality of the products and the overall service provided. However, some customers experienced issues with delivery, including unannounced delays and broken sentimental items during transit. A few people also reported problems with furniture not closing properly, though these issues were promptly resolved by the company.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the staff for being friendly,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the efficiency and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and... See more

Product

Clients share positive opinions on product quality. Many reviewers highlight that products are well-made,... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the quality of the furniture,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sean & Alan arrived bang on time as advised by advance notice text. Makes such a difference from hanging around for people who invariably show up at end of delivery window or late ! Both lads very he... See more

Company replied

Rated 5 out of 5 stars

Rory & Martin delivered my daughter's new double bed & mattress this morning, they were spot on within the times I was given for delivery! They had removed the old bed & mattress & had the new one unp... See more

Company replied

Rated 5 out of 5 stars

We had a really good experience with the sales lady, Caitlin. She was very knowledgeable and assisted us in making the correct decision in buying a bed. We will definitely consider Michael Murphy whe... See more

Company replied

Rated 5 out of 5 stars

Cezery and Richie from Murphy Homes did an amazing job of delivering on time, assembling the bed perfectly. They did all this with enough heads up given over call and messages about their time of arr... See more

Company replied


Company details

  1. #1 of 24 best companies in Furniture Store
  2. #1 of 12 best companies in Bedroom Furniture Store
  3. #1 of 3 best companies in Furniture Accessories
  4. #1 of 11 best companies in Home Goods Store
  5. #1 of 6 best companies in Mattress Store
  6. #1 of 4 best companies in Sofa Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

36K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Paul and Bernard were wonderful

Paul and Bernard were wonderful. Early clean efficient and cheerful...perfect

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving such positive feedback. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Very prompt, friendly and efficient delivery service. We were kept up to date with the delivery time, and the furniture was placed upstairs in our house exactly where we wanted it with absolutely no mess or fuss :)

14 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 4 out of 5 stars

Murphy Home Newbridge | Poor Experience

Julie Tyrell, Sales Executive, was amazing! She was very patient, attentive, warm, and offered suggestions. We had a lovely experience looking around Murphy Home in Newbridge. I had to contact the Customer Service Team for some concerns post-purchase; but I'm happy with how prompt and attentive they were in getting back to me and helping me out.

26 April 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for your review and feedback Ingrid! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

I got my delivery today from murphy…

I got my delivery today from murphy home furniture.The lads Kyle and Shane were very professional. Great communication with updates and handled my new furniture with care.very happy customer.

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery

Alan and Ryan delivered my couch last month and were very friendly, professional and efficient! Highly recommend!

15 April 2026
Unprompted review
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Reply from Murphy Home

That is great to hear, thank you for your review Sorcha! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great service

Martin and Rory let us know when they would be coming. Arrived on time. Very pleasant. Took away all the packaging. 100%

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

First class service from Luke and John…

First class service from Luke and John this morning, delivered on time and set up in the room, thanks lads!

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback for our Delivery Team John! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Hassle free delivery

Paul and Bernard were very friendly and had the furniture installed in less than 10 mins

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thant is great to hear, thank you for sharing your review. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent service

We have purchased many items from Michael Murphys and as always the delivery team of Luke and John were the ultimate professionals, with their on time delivery and their careful handling and installation of our couch, dining table and chairs. I cannot recommend them enough. A pleasure to deal with.

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving such great feedback for our team Elaine! We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Kyle and Shane delivered our new king…

Kyle and Shane delivered our new king size mattress and brought it upstairs for us as it was very heavy. Great service thanks

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for taking the time and leaving great feedback for our team Henry! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Brilliant Service

I cannot speak highly enough about the wonderful service I received from Paul and Bernard today.
They arrived on time and quickly found solutions for removing my existing furniture despite my porch doors being too narrow.
My new sofas were unwrapped, installed and all packaging removed and I couldn’t be happier with the service I received today.

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delighted with our couch

Delighted with our couch, delivery service was excellent

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback Laura! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Kyle and Shane were great

Kyle and Shane were great, very efficient arrived within the stated delivery time and had the furniture in very quickly. Top class service 👏

13 May 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

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