Michael Gabriels Reviews 

282
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning quality, brilliant sparkle, and exquisite craftsmanship of the lab grown diamond jewelry. Buyers note that the gorgeous pieces exceed expectations, offering an elegant and luxurious look that receives endless compliments from everyone. Some reviewers were happy with the exceptionally smooth exchange process when modifying product sizes or styles to better fit their personal preferences. People also mention the outstanding communication, professional guidance, and secure delivery methods provided by the dedicated team throughout the entire ordering journey. Customers consistently emphasize that customer service goes above and beyond to ensure complete satisfaction.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction and delight with their... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the brilliant sparkle... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as polite, professional,... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive quickly and... See more

Order

Customers consistently note positive experiences with order processes, highlighting smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a 2ct lab grown diamond tennis bracelet from Michael Gabriels, and I couldn’t be happier with my purchase! The bracelet is beautifully made, sparkles, brilliantly, and feels like a high-qu... See more

Rated 5 out of 5 stars

Michael Gabriels is an amazing company run by really nice and honest people. I've now bought diamonds from them 5 separate times. I even visited their offices when I was in New York. Straight up gu... See more

Rated 5 out of 5 stars

I ordered 2.5 ct lab grown diamond studs with a martini setting. I received them today and they are stunning. Their customer service was top notch, and they kept me informed of progress and shipping w... See more

Rated 5 out of 5 stars

This company is outstanding to work with! I love my earrings! They’re stunning. MG went out of their way to expidite shipment to accommodate my deadline. I highly recommend them and will certainly s... See more


Company details

  1. Jewelry Store
  2. also in
  3. Diamond Dealer
  4. Jeweler
  5. Jewellery Manufacturer
  6. Jewelry Designer

Written by the company

Michael Gabriels is a direct-to-consumer luxury jewelry brand specializing in IGI-certified lab grown diamond jewelry set in solid 14k gold. We design and sell fine jewelry with a focus on the pieces customers wear and treasure most: classic diamond stud earrings and engagement rings crafted to celebrate life's most meaningful moments. What sets us apart is our commitment to doing things differently. Traditional luxury jewelry has long been defined by inflated retail markups, middlemen at every step of the supply chain, and a buying experience that often feels more intimidating than exciting. We built Michael Gabriels to change that. By selling directly to our customers and cutting out unnecessary layers between our workshop and your jewelry box, we deliver the same uncompromising quality you'd expect from a traditional fine jewelry house, at a price that reflects the true value of the piece, not the markup of the showroom. Every diamond that is 1 carat size or larger is IGI-certified, meaning it has been independently graded by one of the world's most respected gemological laboratories for cut, color, clarity, and carat weight. We hold ourselves to a minimum standard of F color and VS1 clarity on our signature stud earrings, ensuring exceptional brilliance and a near-colorless appearance that rivals the finest natural diamonds. Each diamond is set in solid 14k gold, not gold-plated or gold-filled, so your jewelry is built to last a lifetime and beyond. We chose to specialize in lab grown diamonds because they represent the future of fine jewelry. They are chemically, physically, and optically identical to mined diamonds, but produced in a controlled environment that eliminates many of the ethical and environmental concerns associated with traditional diamond mining. For our customers, that means you can wear something genuinely beautiful without compromise. Our customer experience is built on three principles: transparency, personal service, and trust. We believe buying fine jewelry should feel exciting, not stressful. Whether you're shopping for your first pair of diamond studs, designing an engagement ring, or treating yourself to something special, we're here to help you make a confident decision. Our team is available to answer questions, share certification details, and guide you through every step of the process, from selection to delivery. We also stand behind every piece we sell. From the moment you place an order to the day your jewelry arrives at your door, our goal is to make the experience seamless, secure, and genuinely enjoyable. We take pride in the relationships we build with our customers and the milestones we get to be a part of, the proposals, the anniversaries, the birthdays, the everyday moments that deserve to be celebrated. Michael Gabriels exists for the customer who wants real fine jewelry, certified quality, and a brand that treats them like a person rather than a transaction. We're proud to offer luxury jewelry the way it should be: beautifully crafted, honestly priced, and built around the people who wear it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(282)

281 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Bracelet with Incredible Color and Sparkle

I purchased a 2ct lab grown diamond tennis bracelet from Michael Gabriels, and I couldn’t be happier with my purchase! The bracelet is beautifully made, sparkles, brilliantly, and feels like a high-quality piece of jewelry. The diamonds have a gorgeous shine, and the overall look is elegant and stunning. I’m very pleased with the quality and craftsmanship and I would definitely recommend Michael Gabriel’s to anyone looking for beautiful jewelry at a great value. This is my second purchase from them!

1 October 2026
Unprompted review
Rated 5 out of 5 stars

I will order again from Michael Gabriels

MG estimated date for item being ready was spot on. They recommended that I pick up my earrings at FedEx store near to my home for safety. Lastly they sent thanks and if everything was good. Good customer service. Beautiful product. Safe delivery.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Stunning diamond earrings!

This company is outstanding to work with!
I love my earrings! They’re stunning. MG went out of their way to expidite shipment to accommodate my deadline.
I highly recommend them and will certainly shop with them again in the future! Thank you to all the staff! So happy!!

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Dear Michael Gabriels,

Dear Michael Gabriels,

I am so happy with my last purchase from your store. The diamond earrings are absolutely beautiful and look amazing. I am truly impressed with their quality and sparkle. The delivery was fast and efficient, which made the experience even better.

Thank you once again for your excellent customer service and for providing such a wonderful product.

Warm regards,
Ana Lopez

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Great Start to Finish

Once my order was ready to ship, someone reached out to me personally to confirm a local FedEx store drop off to be delivered so I could pick up at my convenience. The earrings are stunning!

9 October 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier

I couldn’t be happier with my ring! From the start until the final result, the entire experience was incredible. The attention to detail and quality exceeded my expectations. Every little detail was thoughtfully done, and the ring turned out even more gorgeous than I imagined.

The whole team was amazingly helpful, kind, and attentive throughout the entire process. You can truly see the care and dedication that went into creating such a unique piece. I’m absolutely in love with my ring and couldn’t have asked for a better experience!

4 October 2026
Unprompted review
Rated 5 out of 5 stars

MG is top notch

MG is top notch. Their customer service is amazing. I requested three custom alterations on my purchased items. They accommodated my request straight away. Communication, one phone call then text messages were all professional, polite and put my mind at ease. I’ll be shopping at MG in the future. The quality and craftmanship of the purchased items are top notch as well. There’s nothing like a high quality diamond, to create the perfect focal point.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

An incredible experience!

The ordering process was incredibly smooth, and the item arrived much earlier than I anticipated. The quality and elegance of the item blew me away, and my wife was equally impressed. Michael Gabriel's customer service was truly exceptional, going above and beyond any other company I've ordered from to ensure perfect delivery.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

I have purchased 2 pave bands, and 2 pairs of earrings with this company and rate them 5 stars. Their jewelry is high quality, beautiful, and very reasonably priced. Their customer service is exceptional. They also offer expedited and secure shipping. I highly recommend this company. I can’t wait to place my next purchase!
Donna White

17 September 2026
Unprompted review
Rated 5 out of 5 stars

My wife's gift was incredible

My wife's gift was incredible! No
BS! constant communication throughout the entire process, super nice text messages, no pressure,wonderful people to talk with and do business with. Would highly highly recommend. I worked very closely with Jacob and he was wonderful.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Worth the wait.

It was a long wait between ordering and receiving my earrings but it was well worth it. They are absolutely gorgeous. I am not saving them for special occasions. I will wear them with jeans and paint splattered tshirts, plein air painting. The new classic look for women who create their own style. Thanks for the delivery option of picking them up at FedEx.

6 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing quality and customer service!

I just received my beautiful earrings today and I absolutely love them! They shipped quickly and securely with FedEx which I appreciated. Customer service was outstanding, keeping me informed during the entire shipment process. I ordered diamond studs with guardian backs which I’ve never used before but they are fabulous! I will be ordering more jewelry through the Michael Gabriels website in the future! Definitely recommend!

7 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look