Miaplaza, Inc. Reviews 

666
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly customizable coursework and the engaging video lessons that make learning fun for children. Parents love the intuitive parent portal and the incredible flexibility that allows families to easily manage daily schedules. Consumers also deeply appreciate the outstanding customer support team, noting that representatives respond very quickly and answer all questions completely. Some reviewers were not happy with technical issues, system bugs, and unexpected errors during school hours. Some people also felt that constant platform updates and specific features like mandatory typing timers caused unnecessary frustration.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is super easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support team as responsive,... See more

Product

Clients share positive opinions on product, highlighting the flexible curriculum and variety of classes.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are courteous,... See more

Response time

Customers had positive experiences with response time, consistently noting that support teams answer emails... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with Miacademy. Our autistic son has really struggled with school, but after trying many, many programs, both in-person and online, we feel like we have finally found the one that works f... See more

Company replied

Rated 5 out of 5 stars

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (... See more

Company replied

Rated 5 out of 5 stars

Hello Miacademy Team, I wanted to share my appreciation as my son has just completed 2nd grade with Miacademy. He learned so much this year and truly enjoyed all of his subjects. Thank you f... See more

Company replied

Rated 5 out of 5 stars

My kids enjoy school because of Miacademy! Its engagement in the learning is the best. If you ever need help or support customer service responds very quick and has taken care of any problem.

Company replied


Company details

  1. Career and Education Provider

Written by the company

If you and your student are unsure which online K-12 curriculum is right for you, Miacademy (and 7th-12th site, MiaPrep) offer very low-cost first month trials and a 30-day money-back guarantee. Members have access to the complete K-8 or 7-12 curriculum with engaging learning videos loved by students, fully customizable scheduling, and easy reporting features in the parent portal, plus optional community features and learning games. The comprehensive curriculums are perfect for homeschooling families, or for classrooms looking for ways to offer personalized learning paths for their students.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

666 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(666)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My daughter love Miacademy

My daughter love Miacademy! The program is very easy for her to navigate, and I love how much she is learning. Her favorites are Life Skills and Music.

2 December 2025
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Reply from Miaplaza, Inc.

Thank you so much! 😊 We're so glad to hear your daughter loves Miacademy and that it's been both easy to navigate and enriching for her!

Rated 5 out of 5 stars

The customer service is fantastic

The customer service is fantastic. They are very fast when dealing with issues or answering questions.

2 December 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're so happy to hear our customer service team has been fast and helpful. It means a lot to know you’re having a great experience!

Rated 5 out of 5 stars

Great customer service

Great customer service. I like that I can assign higher or lower level classes for my student depending on where she is in a particular subject. I also like that she can move on to higher levels when the current is completed.

1 December 2025
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Reply from Miaplaza, Inc.

Thank you so much! 😊 We're so glad you're enjoying the flexibility to tailor classes to your student's needs and that our customer service has been helpful. It's wonderful to hear your learner is thriving and progressing at her own pace!

Rated 5 out of 5 stars

I love this for my children

I love this for my children. I love the fact that they read out the questions and answers. That was a big thing for me. Having children who suffer with reading or may not read as fast. I was spending all of my day reading their work with them, Miacademy has saved me. The work is easy to understand and it is entertaining. Thank you Miacademy!

15 November 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're absolutely thrilled to hear how much Miacademy has helped support your children's learning! It’s wonderful to know the read-aloud feature is making such a meaningful difference.

Rated 5 out of 5 stars

Recommend this to everyone starting !

This is our second online curriculum and has been the best so far! Helps my child expand with their learning and having fun. I love the communication with miacademy and the monitoring they do with the kids activities and challenges.

20 November 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're so glad to hear this curriculum has been the best fit for your child and that learning has been fun! We truly appreciate your recommendation and are happy to know our communication and monitoring features are making a difference too!

Rated 5 out of 5 stars

We have absolutely loved how the…

We have absolutely loved how the curriculum is set up and how easy it is for me as the teacher/parent to manage their learning.

13 November 2025
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Reply from Miaplaza, Inc.

Thank you so much! 😊 We're so glad to hear you're loving the curriculum setup and that it's been easy to manage as a parent and teacher. Making things simple and effective is exactly what we aim for!

Rated 5 out of 5 stars

AMAZING ALL AROUND

The customer service helped quickly and solved the problem. Mia has been wonderful for my children, easy to use and great lessons. The parent aspect of Mia has been great too, love being able to see the curriculum, grade book, and attendance all within a few clicks! It makes it so easy to access everything you need for students and parents.

19 November 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're thrilled to hear that Mia has been such a wonderful experience for your family. It's great to know the platform is easy to use, the lessons are engaging, and the parent tools are making things so accessible. We truly appreciate your kind words!

Rated 5 out of 5 stars

Love it!

Miaplaza has been wonderful for all 3 of our children from elementary to high school. Love the program as its super easy to use n navigate, and C.S is always helpful and polite!

10 November 2025
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Reply from Miaplaza, Inc.

Thank you so much! 😊 We're so happy to hear Miaplaza has been a great fit for all three of your children across grade levels. It’s wonderful to know the platform is easy to use and that our customer service team has been helpful and kind!

Rated 4 out of 5 stars

Very kid friendly

Very kid friendly. User friendly as well.

5 November 2025
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Reply from Miaplaza, Inc.

We're so happy to hear that the site has been user friendly both for you and your child! 😊 Thank you for sharing your experience!

Rated 5 out of 5 stars

Super helpful and easy!

So helpful, quick and easy!

4 November 2025
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Reply from Miaplaza, Inc.

We're so happy to hear that Alicia, thank you for your feedback! ❤️

Rated 5 out of 5 stars

Reliable

Customer service is good. The clear instructions. The reward system is all good!

10 November 2025
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Reply from Miaplaza, Inc.

Thank you for sharing your feedback, Alexis! We're so glad to hear you have had a great experience with our curriculum and our customer service team. We're always here to help!

Rated 5 out of 5 stars

Miacademy it was the ideal choice!

Miacademy it was the ideal choice after attempting so many various “homeschool” programs, this one was by far the best that we could find that was self-paced and had such a user-friendly experience in terms of the layout and just getting started. This program is actually something my child looks forward to doing rather than dreading every day! We like the variety of courses and the ability that we can revisit any lesson than that we need. To have the capability that allows patents to adjust the grade level on each course is a well rounded feature, rather than having a full grade of same curriculum like other online schools force you to do. It’s important to make sure that the assignments will meet your child academically where they are. Very pleased so far with the trajectory of the learning adventure we’re on!

29 October 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're absolutely thrilled to hear Miacademy has been the ideal fit for your family. It's wonderful that your child looks forward to learning, and that the flexible, user-friendly design is making a real difference. We’re honored to be part of your learning journey!

Rated 5 out of 5 stars

Best investment for homeschooling!

From day one using Miacademy with my homeschooler, it has been great. I still have to learn, a little, how to take full advantage, but so far I'm happy. Also, great customer service. Responded to my inquiry less than 24 hours and that is beyond important to me.

7 November 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're thrilled to hear Miacademy has been a great investment for your homeschool journey. Don’t hesitate to reach out as you continue exploring everything the program has to offer!

Rated 5 out of 5 stars

What is best for your child.

It keeps everything together for you. There is more learning experience available and everything is all in one place.

7 November 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you so much! 😊 We're so glad you're finding everything in one place and that the learning experience is both organized and enriching for your child. That’s exactly what we aim for!

Rated 5 out of 5 stars

I like the on screen going along with…

I like the on screen going along with paper worksheets. This keeps my son engaged while also using handwriting. The new and the old together. Being able to talk to other students doing the same work and games brings the school friends back into homeschooling.

29 October 2025
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Reply from Miaplaza, Inc.

Thank you so much! ❤️ We're thrilled to hear that the mix of online and paper activities is keeping your son engaged and that the social features are bringing that special school connection into homeschooling!

Rated 5 out of 5 stars

Nothing but good things to say

Nothing but good things to say. Every interaction I have had with customer support along with the curriculum has been great. In it for the long haul.

5 November 2025
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Reply from Miaplaza, Inc.

Thank you so much for your wonderful feedback, Ashley! We're so glad to have you as part of the Miacademy family! ❤️

Rated 5 out of 5 stars

Solved problem

Solved problem

5 November 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

We're so glad to hear our support team was able to assist you, Carol. Thank you for sharing!

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