Miaplaza, Inc. Reviews 

666
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly customizable coursework and the engaging video lessons that make learning fun for children. Parents love the intuitive parent portal and the incredible flexibility that allows families to easily manage daily schedules. Consumers also deeply appreciate the outstanding customer support team, noting that representatives respond very quickly and answer all questions completely. Some reviewers were not happy with technical issues, system bugs, and unexpected errors during school hours. Some people also felt that constant platform updates and specific features like mandatory typing timers caused unnecessary frustration.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform is super easy to use... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support team as responsive,... See more

Product

Clients share positive opinions on product, highlighting the flexible curriculum and variety of classes.... See more

Staff

Customers consistently note positive experiences with staff, highlighting that representatives are courteous,... See more

Response time

Customers had positive experiences with response time, consistently noting that support teams answer emails... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with Miacademy. Our autistic son has really struggled with school, but after trying many, many programs, both in-person and online, we feel like we have finally found the one that works f... See more

Company replied

Rated 5 out of 5 stars

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (... See more

Company replied

Rated 5 out of 5 stars

Hello Miacademy Team, I wanted to share my appreciation as my son has just completed 2nd grade with Miacademy. He learned so much this year and truly enjoyed all of his subjects. Thank you f... See more

Company replied

Rated 5 out of 5 stars

My kids enjoy school because of Miacademy! Its engagement in the learning is the best. If you ever need help or support customer service responds very quick and has taken care of any problem.

Company replied


Company details

  1. Career and Education Provider

Written by the company

If you and your student are unsure which online K-12 curriculum is right for you, Miacademy (and 7th-12th site, MiaPrep) offer very low-cost first month trials and a 30-day money-back guarantee. Members have access to the complete K-8 or 7-12 curriculum with engaging learning videos loved by students, fully customizable scheduling, and easy reporting features in the parent portal, plus optional community features and learning games. The comprehensive curriculums are perfect for homeschooling families, or for classrooms looking for ways to offer personalized learning paths for their students.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

666 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(666)

207 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful

Wonderful my kids love it

13 April 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for sharing, Brittney! We're so glad to hear your kids are loving Miacademy!

Rated 5 out of 5 stars

Love this curriculum.

Love this curriculum.

7 April 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thanks so much for sharing, Laura! We appreciate your kind feedback!

Rated 5 out of 5 stars

No more public school for us!!

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (money management, social skills, emotional regulation, etc). He also enjoys his coin incentives, as it lets him play monitored games with classmates. He’s finally interested in learning! I would recommend Miacademy to everyone, especially new homeschool parents.

6 January 2026
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Reply from Miaplaza, Inc.

Thank you for sharing your experience. We’re so sorry to hear about what your family went through, and we’re truly glad that Miacademy has been a safe and positive environment for your son. It’s wonderful to hear that he’s enjoying learning again and benefiting from the life skills and interactive features. We truly appreciate your recommendation and are grateful to have your family with us!

Rated 5 out of 5 stars

Mia Prep helped me order my workbooks…

Mia Prep helped me order my workbooks through their website. They were quick and very helpful and made it so easy.

11 April 2026
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Reply from Miaplaza, Inc.

Thank you for taking the time to share! We’re so glad to hear that ordering your workbooks was a smooth experience, and that our team was able to assist you quickly. We appreciate your kind words and are happy to have you with us!

Rated 5 out of 5 stars

The best curriculum for my autistic son.

This program help my autistic son to be more engaged on learn new things. He love it and have better grades. The curriculum is easy to follow and understand. Customer service is awesome, they always answer my question on a good time. 100% recommend.

5 April 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing! Hearing that your son is more engaged and enjoying learning really means a lot to us. We’re so glad to know that Miacademy has been a helpful and supportive fit for him. Thank you as well for your kind words about our customer service team, and for your recommendation!

Rated 5 out of 5 stars

My family loves this product

My family loves this product. It works well for children at different levels then their grade or age.

6 August 2025
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Reply from Miaplaza, Inc.

Thank you so much for sharing your experience! It's wonderful to hear that Miacademy has been a great fit for your family. We truly appreciate your kind words!

Rated 5 out of 5 stars

Very helpful at getting my son started

Very helpful at getting my son started

8 April 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing! We're delighted to hear your son had a smooth start and that our team was able to help along the way. We're so glad to have your family with us!

Rated 5 out of 5 stars

Customer service is beyond fantastic

Customer service is beyond fantastic, whether it's an account or order question, or a parents needing help with curriculum, the Mia team is always quick to respond and help you out.

7 April 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for your kind words, Emma! We’re so glad to hear that our team has been able to support you with everything from account questions to curriculum guidance. Providing timely and helpful support to families means a great deal to us. We truly appreciate you being part of the Miacademy community!

Rated 5 out of 5 stars

I love the ease of setting up classes…

I love the ease of setting up classes and using the website on both parent and student sides. It’s wonderful to see how parent friendly you are, you actually listen to us and make updates that better our experiences.

26 March 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing! We’re really glad to hear that setting up the curriculum and navigating the website has been a smooth experience. It means a lot to know that our efforts to support families and make meaningful improvements to the platform have made a difference. We truly appreciate your kind words!

Rated 5 out of 5 stars

Kids love it.

Kids love it.

26 March 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

We're delighted to hear this, thank you so much for sharing!

Rated 5 out of 5 stars

Great chat support

Great chat support. My sons love Mia!

22 August 2025
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Reply from Miaplaza, Inc.

Thank you for taking the time to leave a review! We're so glad to hear your sons love Miacademy, and that you've found our live chat feature helpful along the way. We're grateful to have your family with us!

Rated 5 out of 5 stars

Beth was very nice and helpful

Beth was very nice and helpful

30 March 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for taking the time to leave a review! We're very glad to hear that Beth was able to assist you today. We truly appreciate your kind words!

Rated 4 out of 5 stars

The PDFs are burdensome

The PDFs are burdensome
If there were more lessons and activities based in the screen lesson my child would be happier. Instead he is very sad to see 12 pages of worksheets per class per day. 12x4 classes is 48 pages in one day. I also wish there weren't the day one day two thing. It makes it hard to keep track of.

22 March 2026
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Reply from Miaplaza, Inc.

Thank you so much for sharing your feedback, we really appreciate it! We’re sorry to hear that the amount of PDF material being assigned each day has been feeling overwhelming. It's worth noting that the PDFs included in our lessons are typically designed to be completed over several days, and families are always welcome to choose which activities work best for their student rather than completing every page.

If you’re finding that too much is being assigned each day or the schedule feels difficult to manage, our team would be more than happy to help you adjust things to better fit your child’s needs. Please feel free to reach out to us via chat or email anytime, we’re always happy to help!

Rated 5 out of 5 stars

Good

..........

20 March 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for taking the time to leave a review, Jenny! We appreciate it!

Rated 5 out of 5 stars

Starting the accounts

The accounts and steps to create them were easy to follow and complete. We haven't started any work yet as the accounts were just activated but so far, so good!

19 March 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thanks so much for sharing, Erica! We're glad to hear that the account setup process was easy and straightforward for you. We hope everything continues to go well as your family begins exploring the lessons, and we’re always here if you need any help along the way!

Rated 5 out of 5 stars

I’ve really enjoyed using this program

I’ve really enjoyed using this program. It has made a noticeable difference in my son’s confidence when it comes to learning. The material is presented in a way that’s easy for him to follow, and he’s able to understand and retain what he’s learning much more effectively.

26 March 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for your thoughtful review! We love hearing that your son is feeling more confident with his learning, and that the lessons have been working well for him. We’re so glad to know that Miacademy has been a positive part of his learning experience!

Rated 1 out of 5 stars

I still need help

I still need help. My issues did not get resolved.

18 March 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Hi Marissa, we're sorry to hear that the issue you're experiencing has not yet been resolved! Please reach out to our team via email at parents-help@miacademy.co, or via the live chat feature on our site, for direct assistance. We'll be more than happy to help!

Rated 5 out of 5 stars

MiaPrep has been one of the best…

MiaPrep has been one of the best decisions I have made for my son (junior). He struggled in a traditional high school for his first two years, I came across Mia and made the switch! I can see when he’s completed his assignments, what his grades are in real time, and if I have to message a teacher or advisor, they’re quick and responsive - not like other public school teachers and staff can be. They help me keep him on track and provide support if and when necessary. The only thing I’d change is not just being able to see or know when he hasn’t turned in a checkpoint, but to be able to see when he does so I can help him stay caught up and on track. Overall, MiaPrep has been such a lifesaver to his education and his GPA. Thank you Mia staff. I’ll recommend every chance I get!

18 March 2026
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Hi, Kim! We’re so glad to hear that joining MiaPrep Online High School (MOHS) has been such a positive and supportive experience for your son so far. It’s wonderful to know that the visibility into his progress, along with the support from teachers and advisors, has helped keep him on track! We also appreciate you sharing your feedback regarding checkpoints, and we’ll be sure to pass that along to our team.

It means so much to hear that MOHS has made such a meaningful difference in your son’s education. We’re grateful to have your family with us and truly appreciate your recommendation!

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