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Mia Burton Reviews 

1,504
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 428 reviews, reviewers had a great experience with this company. Customers love the incredible prices on designer sunglasses, frequently finding amazing discounts and authentic products that arrive ahead of schedule. People consistently highlight the secure packaging and efficient delivery service, noting that international orders reach them safely and in perfect condition. However, some people mentioned experiencing frustrating delays with dispatch updates and exceptionally long wait times for their packages to arrive. A few customers also noted receiving damaged boxes or items that unfortunately arrived bent and worn out. Reviewers occasionally pointed out issues with missing tracking details or lack of communication regarding delivery schedules.

What people talk about most

Product

Consumers find product to be positive, highlighting genuine brand-name sunglasses at significantly lower... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as opinions are heavily divided on delivery times... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine products,... See more

Price

Customers had great satisfaction with the pricing, frequently highlighting incredible deals and significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a pair of Gucci sunglasses from Mia Burton.I was a little skeptical even though there were so many great reviews. I received my authentic sunglasses (shipped to Canada) in exactly one week... See more

Company replied

Rated 5 out of 5 stars

I ordered the Versace biggie, just as sunglasses, because I needed them polarized and they were on sale in this website. These sunglasses do not come polarized. The shipping was very quick and requir... See more

Company replied

Rated 5 out of 5 stars

I am absolutely pleased by my purchase from Mia Burton! My item arrived very well packed , I paid for express shipping and got my package in the US within a week. I also emailed their customer service... See more

Company replied

Rated 5 out of 5 stars

I'm delighted to have experience swift delivery ahead of targeted delivery window time frame. DHL service man was professional and courteous. Easy to navigate site, that offers a wide variety of brand... See more

Company replied


Company details

  1. Sunglasses Store
  2. also in
  3. Optician

About Mia Burton

Written by the company

SHOP SUNGLASSES
SHOP EYEGLASSES
SHOP ACCESSORIES

Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.

We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.


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Payment methods Mia Burton Payment methods
Buy now, pay later Mia Burton Buy now, pay later

Promotions

Written by the company

Free Shipping
We deliver your order worldwide. Custom fees are included in the price.
Free Returns in 60+ countries
Available now on prescription and custom lens orders.
$ 15 Off For Subscribers
Enjoy a welcome coupon code to use on your first order.
Customer Service
We are here to help. Ask us anything with our live chat or by email.

Mia Burton Lens Care

Free 2-year Lens Coverage

Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.

Contact info

40% OFF LENSES

Shop for your designer pair with custom lenses.

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,504)

555 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good price and fast delivery

I'm very happy with the sunglasses, the good price and the unexpected fast delivery to Germany. I placed the order on Sunday evening and have already received it on Wednesday. The whole process was uncomplicated. I can recommend this shop and would buy there again.

12 August 2026
Mia Burton logo

Reply from Mia Burton

Dear Stefanie,

Thank you so much for your lovely review!

We’re thrilled that your sunglasses reached you so quickly, especially after placing your order on Sunday evening. It’s wonderful to hear that the whole experience was simple and hassle-free.

Thank you for recommending us — we hope to see you again!

Warmly,

The Mia Burton Team

Rated 5 out of 5 stars

VERY HAPPY - I've been away so only picked up my…

I've been away so only picked up my glasses. 5star for communication, authenticity of product, price and 5+ star for beautiful presentation in packaging. Thank you Mia Burton

7 August 2026
Mia Burton logo

Reply from Mia Burton

Hi Maree,

Thank you for such fantastic feedback!

We’re especially happy to hear that you appreciated our communication, the authenticity of the product and the presentation of your order. We put a lot of care into the details, so your comments truly mean a lot to us.

Enjoy your new glasses!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

love my miu mius

good communication and fast shipping plus an amazing sale on miu mius

11 August 2026
Mia Burton logo

Reply from Mia Burton

Hello Jessi,

Thank you so much for your review!

We’re happy to hear that you loved your Miu Miu glasses and enjoyed both the communication and fast shipping. We’re glad you were able to take advantage of our special offer too!

Enjoy your new Miu Miu eyewear!

Warmly,

The Mia Burton Team

Rated 5 out of 5 stars
Mia Burton logo

Reply from Mia Burton

Hello Nathalie,

Thank you for your kind words!

We’re very pleased to know that you had a positive experience with our customer service. Providing helpful and attentive support is something we care deeply about.

We hope to assist you again in the future!

Best wishes,

The Mia Burton Team

Rated 1 out of 5 stars

Terrible service

Terrible service. Would not order from again. A week past my expected delivery date I hadn’t even received a shipping notification. My first email to customer service was ignored and the second was responded to advising they would be shipping the following week. It’s now the Thursday of the week I was told they would ship and STILL no shipping notification.
The hassle and poor communication isn’t worth the money saved.

13 August 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Dear Michelle,

We’re sorry to hear about your experience and would like to look into what happened.

At the moment, however, we’re unable to identify the order you are referring to. Could you please provide us with your order number or some additional details about your purchase?

We’ll be happy to check what happened and get back to you with more information.

Thank you for your cooperation.

The Mia Burton Team

Rated 5 out of 5 stars

Amazing prices. I was in sunglass hut and googled the sunnies I wanted and they were nearly £200 cheaper on this website for the exact same thing

Amazing experience. I was in sunglasses hut and really like these mui mui glasses. I don’t usually do this but when I typed it online Mia burton came up selling them for £200 cheaper. I was uncertain if it would be a scam or not but low and behold they came and they are perfect

12 August 2026
Mia Burton logo

Reply from Mia Burton

Hello Zakiyah,

Thank you for sharing your experience!

We’re especially happy that your Miu Miu glasses arrived safely and were exactly as expected.

Enjoy your new sunglasses, and we hope to see you again!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars
Mia Burton logo

Reply from Mia Burton

Hi Helene,

Thank you so much!

We’re thrilled that you’re happy with our selection. We love being able to offer our customers access to a wide variety of eyewear styles and brands.

We hope you find your next favorite pair with us!

Warmly,

The Mia Burton Team

Rated 5 out of 5 stars

Absolutely love your service

Absolutely love your service. I can access beautiful styles unavailable in my country. The products are shipped quickly and safely and the price is reasonable. Will continue to use and recommend to others!

12 August 2026
Mia Burton logo

Reply from Mia Burton

Hello Maria,

Thank you for your wonderful review and for recommending us!

We’re delighted that you’ve enjoyed discovering styles that aren’t readily available in your country, while also appreciating our pricing and shipping service.

Your continued support means so much to us. We look forward to helping you find many more beautiful pairs!

Best wishes,

The Mia Burton Team

Rated 5 out of 5 stars

All Perfect

All Perfect . Fast delivery and Glasses Frame brandnew.

11 August 2026
Mia Burton logo

Reply from Mia Burton

Dear Helmut,

Thank you for your fantastic feedback!

We’re delighted that you were happy with the fast delivery and the brand-new condition of your frames.

We hope you enjoy your new glasses and visit us again soon!

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Love the „EDITH” by CHIMI frames 🩷 The…

Love the „EDITH” by CHIMI frames 🩷 The order took less than two weeks even with corrective lenses.

11 August 2026
Mia Burton logo

Reply from Mia Burton

Dear Kinga,

Thank you so much for your lovely review!

We’re thrilled that you’re enjoying your CHIMI frames .

We hope you love wearing them and look forward to welcoming you back!

Warmly,

The Mia Burton Team

Rated 4 out of 5 stars
Mia Burton logo

Reply from Mia Burton

Dear Customer,

Thank you so much for sharing your experience with us!

We’re delighted to hear that you were happy with your first Prada purchase, as well as the packaging, quality and smooth delivery.

We truly appreciate your trust in Mia Burton and hope you enjoy your new Prada eyewear. We look forward to welcoming you back again!

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. Linda dealt with my issue straight away and it was resolved in less than five minutes. Thanks so much :)

12 August 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Dear Amanda,

Thank you so much for your lovely feedback!

We’re delighted to hear that our Customer Service was able to assist you so quickly and resolve everything in just a few minutes. We’ll be sure to share your kind words with them.

We truly appreciate your support and hope to welcome you back again soon.

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

I made my first purchase and had a…

I made my first purchase and had a great experience. The price was excellent and the product came quickly. I would definitely shop here again.

11 August 2026
Mia Burton logo

Reply from Mia Burton

Hi Andrew,

Thank you so much for your kind review!

We’re delighted to hear that your first purchase with Mia Burton was such a positive experience and that you were happy with both the price and the fast delivery.

We truly appreciate your trust and look forward to welcoming you back again soon.

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Price

Genuine and very good value for money

9 August 2026
Mia Burton logo

Reply from Mia Burton

Dear Customer,

Thank you for your review!

We’re very happy to hear that you were satisfied with our service.

We hope to see you again soon!

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

Great experience

Authentic product, amazing quality, and fast delivery! This is my second purchase of sunglasses from them, and both experiences have been excellent. Highly recommend!

8 August 2026
Mia Burton logo

Reply from Mia Burton

Hi Loretta,

Thank you so much for coming back to Mia Burton for your second pair!

It means a lot to know that both of your experiences have been excellent and that you appreciated the quality, authenticity and fast delivery. Thank you for recommending us!

We look forward to assisting you again with your next pair.

Warmly,

The Mia Burton Team

Rated 3 out of 5 stars

Delayed delivery

Delivery was delayed and needs several follow-ups but customer service is responsive.

7 August 2026
Mia Burton logo

Reply from Mia Burton

Dear Customer,

Thank you for your feedback.

We’re sorry that your delivery was delayed. We’re glad our customer service team was able to assist you and appreciate your patience and understanding.

We hope to serve you again with an even smoother experience.

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Excellent service and a great purchase from Japan I ordered Oliver Peoples glasses from…

I ordered Oliver Peoples glasses from Japan and was initially a little concerned about purchasing from an overseas online store. However, the customer service was excellent. They responded quickly to my questions and carefully confirmed the model, color and size before shipping. The glasses were shipped promptly from Italy by DHL and arrived safely in perfect condition. The price was also very reasonable. I am very satisfied with my purchase and would definitely shop with Mia Burton again.

7 August 2026
Mia Burton logo

Reply from Mia Burton

Dear Customer,

Thank you for sharing such a detailed review.

We completely understand your initial concerns about ordering from overseas, so we’re especially pleased to hear that our customer service and communication helped make the experience reassuring and smooth.

We’re delighted that your Oliver Peoples glasses arrived safely and that you were happy with the product and the price. We hope to welcome you back again!

Warm regards,

The Mia Burton Team

Rated 1 out of 5 stars

Faulty Products

Experience has been terrible. Took 3 weeks to be sent out and when id finally received the package they were bent. They insist they check every order before being sent out, obviously not true. No accountability for their mistake. Won’t shop with them again

30 July 2026
Mia Burton logo

Reply from Mia Burton

Dear Customer,

We’re truly sorry to hear about your experience.

We would also like to clarify that our team does inspect orders before they are shipped. Since the product was received bent, we will investigate further to understand whether something may have happened during transit.

We take your feedback seriously and sincerely apologize that we did not meet your expectations on this occasion.

Warm regards,

The Mia Burton Team

Rated 5 out of 5 stars

Impressive artistic website, clear view images and good selection of frames

Good website giving good clear images of frames with information. Ease of making an order through to notification of when despatched and regular email of progression of order and expected delivery date. Well satisfied with everything and the perfect condition I found my order to be including the little surprise cleaning cloth and mini screwdriver device.

7 August 2026
Mia Burton logo

Reply from Mia Burton

Hello Nada,

Thank you for your wonderful review!

We’re so pleased that you enjoyed the entire experience, from browsing our website to receiving regular updates throughout the delivery process. It’s lovely to hear that you appreciated the attention to detail, right down to the little accessories included with your order.

We hope you enjoy your eyewear for a long time!

Best wishes,

The Mia Burton Team

Rated 5 out of 5 stars

Great place to buy designer frames

Everything was as described and shipping was fast with updates. I had never heard of this site before so I looked it up and I was pleased with the reviews. No complaints at all

7 August 2026
Mia Burton logo

Reply from Mia Burton

Hello Eboni,

Thank you for your lovely review!

We’re glad to hear that everything was as described and that you found the shipping experience smooth and well communicated. We truly appreciate that you took the time to research us before ordering and are happy that we lived up to your expectations.

Hope to see you again soon!

Warm regards,

The Mia Burton Team

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