Miabel 

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Rated 5 out of 5 stars

The dress is magnificent! Beautiful! I measured myself three times, compared to the size chart, and it fits absolutely perfectly. In addition, the dress arrived quickly, ahead of the promised date, in... See more

Rated 5 out of 5 stars

The dress is exactly like the picture. The material is very good, the workmanship is fine, and the size is accurate. We measured according to the size guide provided by the customer service, and the e... See more

Rated 5 out of 5 stars

I bought this evening dress for a special occasion and I couldn't be happier with my choice. The beading and embroidery work is so detailed and the dress fits perfectly. I have received numerous compl... See more

Rated 5 out of 5 stars

I absolutely love this dress. The shade of color and the dress are exactly like the picture! I provided my measurements (cm) and the dress came fitting perfectly to my body. The delivery was slightly... See more


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(47)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Wedding dress

I got married in December and bought my wedding dress through this company. The dress quality was 10/10 and I was in love with my dress.

It was amazing quality especially for the price. I felt like a princess on my wedding day ❤️

21 December 2024
Unprompted review
Rated 1 out of 5 stars

If i could give 0 stars i would

If i could give 0 stars i would. The picture on the website was not what i was sent, i reached out to them for lining colour change after purchase which they did however the actual lace of the dress was not what was advertised. I sent them images of them side by side and you can clearly see that they are different. I contacted them via email which led to so many back and forth emails they was reluctant to give a refund not even partial refund. So i raised a bank charge back in November and the bank accepted the claim as i had provided evidence. I also won the dispute and got my money back. They said i would have to wait months and i should reconsider.

No help from the seller all from the bank where i disputed not the charge but not receiving what was shown on the site. I would avoid as im looking back over 48 emails, when the bank took 3 with a form submission and it was sorted. Will never buy from them again

Reply: Your response is utter nonsense. How did i refuse to pay? You was ADAMANT that the dress was the same. It was not! If there was any truth in your emails/claim you would of won but you didnt i won ALL of my money back. You are scammers/crooks. The dress wasn't returned because it was too much to send back to China youre not UK based as it suggests. Please stop replying now wasting my time.

18 October 2024
Unprompted review
Miabel logo

Reply from Miabel

Hello, we did not receive your returned dress . We do support the customer's choice to return the dress if they are not satisfied and will refund the customer upon receipt of the returned dress. We are an online customized dress store with accounts on multiple social media sites, all for the sake of customer satisfaction. If the customer is not satisfied we will definitely support the customer to get the solution they deserve.

Rated 5 out of 5 stars

The dress is exactly like the picture

The dress is exactly like the picture. The material is very good, the workmanship is fine, and the size is accurate. We measured according to the size guide provided by the customer service, and the effect is very good! It fits very well and has a great fluffy feeling! I want a fairy tale princess style, so I will match it with a small jacket

19 December 2024
Rated 5 out of 5 stars

AMAZING QUALITY DRESS FOR REALLY GREAT PRICE

The dress did not disappoint!!! The seller was great and very friendly about everything, the dress is perfect for my daughter! The colors are bright and the movement is great. It was delivered very fast too! The material quality is soft and not itchy at all. The dress is well made

27 November 2024
Rated 1 out of 5 stars

After receiving a dress after nearly a…

After receiving a dress after nearly a month which does not resemble the photos shown. The website is also NOT uk as stated on the website address it has, however it has come from China. I have emailed many times for an answer, with no reply. Therefore I will now seek with my bank for further help and support. Avoid this company for fraudulent activity.

12 November 2024
Unprompted review
Miabel logo

Reply from Miabel

Dear customer, we are sorry to bring you a bad shopping experience. We have replied to your email, but you may not have received our email. I have checked your order and we have the shipping picture to prove that the dress is the same as the picture. I will send you an email again.

Rated 5 out of 5 stars

GREAT PURCHASE

I absolutely love this dress. The shade of color and the dress are exactly like the picture! I provided my measurements (cm) and the dress came fitting perfectly to my body. The delivery was slightly delayed but I am beyond satisfied with this purchase and the overall look of the dress.

3 November 2024
Rated 1 out of 5 stars

Please don't buy from this company

Please don't buy from this company, I bought a dress from here for my Wedding it doesn't look like anything that I ordered it is made so badly I ordered my size and it is too big on the top of the dress and doesn't sit the way that it should around the waist. I emailed the company and asked them if they would be able to issue a refund they have forced me in to keep the dress that I cannot even wear for my wedding and they are no igorning my emails when they have agreed to give me back £75 when I paid £142.99 for the dress I have agreed that I will accept the £75 but they are now ignoring me and still haven't issued me the part refund for my dress please stay away don't buy. this has been going on for about 2-3 weeks now.

17 October 2024
Unprompted review
Miabel logo

Reply from Miabel

Dear customer, we are sorry to bring you a bad shopping experience. We sent you the return address by email, but did not receive your reply. You later asked for a refund of 90 pounds on WhatsApps. We have also refunded you. We did not ignore or refuse to process the return and refund for you. I hope you can understand.

Rated 1 out of 5 stars

Fraudulent Company

I ordered a dress on 6th November and paid an extra £40 for express delivery to ensure my dress arrived in plenty of time for 20th November. I emailed the company and got no reply, I then sent a direct message on Instagram and was told they’re checking with the post office. They provided a tracking number but didn’t give a name for the courier service used. I’ve not heard anything since. I don’t I will ever see this dress and the company is more than likely not legit. Please don’t waste your money here

6 November 2024
Unprompted review
Miabel logo

Reply from Miabel

Dear customer, we are sorry to bring you a bad shopping experience. We are a legal website. We have invoices when customers successfully place orders, and we will also inform customers by email when the products are shipped and delivered. However, sometimes the package is lost, but the probability is very small. We are contacting the transportation company for investigation. If the package is lost, we will compensate you. I hope you can wait patiently and hope you can understand. Thank you.

Rated 1 out of 5 stars

Poor qualiyy

I recently bought a suit from this company. To my amazement, the suit was of very poor quality not to the standard I am used to and the size was not correct to the chart given. I now going to try and get my money back. I feel I'm going to have a hard time doing so as their instructions for a refund are very limited. Is there anyone on here who has a direct number so I can ring them or better still a direct email so Im able too get through to them straight away?

Description below

On the 6th of November, I received my order: Miabel Andrew Fashion Black Sparkle Stripes Peaked Lapel Men Suits
Jacket Size: 42 Pant Size: 36 Shape: Slim at the discount price.

6 November 2024
Unprompted review
Miabel logo

Reply from Miabel

Dear Customer,

Thank you very much for choosing our suits and for your valuable feedback. We are very sorry for the product you received and we are sorry to see that you are not satisfied with the quality. Our goal is to provide every customer with high-quality products and a pleasant shopping experience. Obviously, we did not do this in your case. We sincerely apologize to you.
In order to better solve your problem, we are very willing to learn more about the specific situation you encountered. We have contacted you by email.
Thank you again for your feedback. We will handle this issue for you as soon as possible to ensure that your shopping experience is improved.
I wish you a happy life
Sincerely,
Regards

Rated 1 out of 5 stars

This company has reached new lows…

This company has reached new lows asking for me to send a picture of my teenaged daughter with the dress on to random people on the other side of the world, absolutely ridiculous. In all my years shopping online I have never had an experience like this and it has put me off ordering from overseas in this instance China ever again!!

22 July 2024
Unprompted review
Miabel logo

Reply from Miabel

Dear, because our dresses are custom made, many customers come to us to return them after using them, and then ask for a return on the pretext that the dresses cannot be worn. We only need you to take a photo of the dress, and we do not require your daughter to show her face. You only need to take a photo of the dress and we will give you a return.

Rated 5 out of 5 stars

Absolutely in love!!!

This was my first time ordering from you and it will not be my last!!! I am so pleased with my dress. It looks as beautiful as I had hoped. My dress is beautiful!!! It is perfect. I will tell my friends about this website.

9 July 2024
Unprompted review
Rated 4 out of 5 stars

An unforgettable shopping experience

I really appreciate miabel's after-sales service. Because of my carelessness, I chose the wrong size myself, and I didn't know what to do. After all, I spent a lot of money to buy this dress. When I contacted the staff, I was really grateful. Miabel let me re-selected the size and remade a dress for me, which saved me a lot of money. and the dress was delivered on time. Thank you very much for your after-sales service. I will recommend this store with thoughtful service to my friends.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent. Loved it

The dress is magnificent! Beautiful! I measured myself three times, compared to the size chart, and it fits absolutely perfectly. In addition, the dress arrived quickly, ahead of the promised date, in fact. I highly recommend Miabel to all.

14 July 2024
Unprompted review
Rated 3 out of 5 stars

Better than expected!

The staff at miabel were very friendly and attentive, they really made the experience special. The dress was altered perfectly to my specifications and I received so many compliments. I was so happy.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Definitely exceeded my expectations!

Before ordering, I was worried that this was a scam website, but I like the design of the dress so much that I placed the order. When I received the package, I was really surprised. It completely exceeded my expectations. The dress was perfect and looked better than the picture. There were no flaws. Thank you so much.

3 July 2024
Unprompted review
Rated 4 out of 5 stars

It is perfect!

This dress is really beautiful, I can't find this style anywhere else. The size is good and it fits me well. The key is that the dress is made exactly as in this picture, and the details are also handled very well. I like it very much.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

High-quality dresses for a great price.

I was originally worried that the size I chose might not be suitable, but apparently my worry was unnecessary, the size is very standard, and even though I did not choose a custom size, the dress is also very good, and it is very comfortable to wear. Thank you very much.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

This prom dress is a showstopper!

I bought this evening dress for a special occasion and I couldn't be happier with my choice. The beading and embroidery work is so detailed and the dress fits perfectly. I have received numerous compliments on how unique and chic it looks.

27 June 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam!

It's a scam! Avoid! My daughter bought prom dress. Dress doesn't look the same as on the pic also wrong size. Asked for refund but they refused to send the money and only offered 1/4 of the price! They sent me an invoice but amount has never been transferred. This shop It's a joke!

3 June 2024
Unprompted review
Rated 4 out of 5 stars

Quite satisfied

I ordered the black one, the dress fits me well, overall I am quite satisfied with it, thank you very much.

25 May 2024
Unprompted review

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