mgcannon.com Reviews 191

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent communication & service!! Our car was taken for repair after an accident. They collected the vehicle, repaired it like new & returned the vehicle swiftly & easily. It was a stressful time bu... See more

Company replied

Rated 5 out of 5 stars

Amazing service from start to finish and took all the stress away from me. Their partnership with ACH works seamlessly. Would highly recommend them for any repairs you have

Company replied

Rated 5 out of 5 stars

We went to the Dorchester branch with our MX30. This is a really excellent company. Helpful and sympathetic staff dealing with calls, polite and very efficient assessor who provided a prompt report on... See more

Company replied

Rated 5 out of 5 stars

We took our Ranger in to repair some damage on our wing and they have done an amazing job. They even collected and returned the vehicle for us. Kept us informed of progress at all times. Cleaned it... See more

Company replied

Company details

  1. Auto Body Shop

Written by the company

Currently operating from six main manufacturer approved bodyshops and a Magic cosmetic repair centre across 10 counties, MG Cannon are equipped to carry out a whole range of car repairs, from major accident damage to those annoying bodywork dents, scuffs or scratches across Dorchester, Gloucester, Plymouth, Salisbury, Swindon and Westbury. We work alongside the UK’s leading manufacturers, insurers, and local business fleets, as well as private vehicle owners, carrying out expert body repairs on all makes of cars, light commercials, and electric vehicles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

191 reviews

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Rated 5 out of 5 stars

Amazing job!

My experience with MG Cannon Dorchester was absolutely perfect, took the stress away completely from a non fault accident and got the repairs done efficiently and to the highest standard it looks brand new again! Thank you to all the staff for doing such a good job and Lucy for being so helpful and knowledgeable and reception staff were lovely and extremely attentive .

3 September 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your fantastic review! We're thrilled to hear that your experience with MG Cannon Dorchester was stress-free and that you're happy with the repairs. We take pride in delivering high-quality service, and it’s wonderful to know your car looks brand new again! I'll be sure to pass on your kind words to Lucy and the rest of the team, including our reception staff. We really appreciate your feedback and are always here to help..

Rated 5 out of 5 stars

Top quality workmanship,the customer…

Top quality workmanship,the customer care was top class,my car was returned to me in as new condition

2 September 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We're glad to hear that you were happy with the workmanship and customer care. It was a pleasure to return your car in top condition. If you need anything in the future, let us know.

Rated 5 out of 5 stars

Excellent repairs to my Tesla

Excellent service after my Tesla was hit by another car. Great communication as the repairs were completed and the end results were as good as new.

30 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you for sharing your experience with us! We're glad to hear that you were satisfied with the repairs on your Tesla and that our team provided excellent service and communication throughout the process. It’s great to know that you were happy with the results and that your car looks as good as new. Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent service

Excellent service - they arranged everything picked up the car and dropped it back. No hassle no issues; great team of people. Thank you MG Cannon

28 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your wonderful review! We're delighted to hear that you had a hassle-free experience and appreciated our team's efforts in arranging everything for you. Your kind words mean a lot to us, and we're always here to help whenever you need us. Thank you for choosing MG Cannon!

Rated 5 out of 5 stars

Outstanding level of service

Simply outstanding ( and very refreshing) customer service. The quality of workmanship is very high, the team ( especially Sean and Chloe) kept me up to date with the progress of the works and the timings and were very professional. Highly recommended. They seemed to care.

30 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your kind words and for taking the time to leave such a thoughtful review! We're thrilled to hear that you had an outstanding experience with our service and that you were happy with the quality of our workmanship. Sean and Chloe will be delighted to know that their efforts made a difference. Thanks again for choosing us!

Rated 5 out of 5 stars

Great service

Great service, the receptionist Ellie as fantastic at getting the small problem with the insurance company sorted.

28 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Ellie is indeed fantastic, and we're glad she could help resolve the issue with the insurance company quickly. Thank you for choosing MG Cannon..

Rated 5 out of 5 stars

Very efficient and great work!

The work done to rectify the paintwork damage to my car was excellent. Communications were also excellent, whoever you speak to knows everything they need to.
Very efficient and great work!

27 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you for the wonderful review! We're so pleased to hear that you were happy with the paintwork repairs and found our communication effective. Our team always strives to be efficient and knowledgeable, so it's great to know you had a positive experience.

Rated 5 out of 5 stars

Non fault accident repair

MG Cannon completed a repair on my car following a no fault accident. I struggled to make any headway with my insurance company or the first party's insurance. I took the car into MG Cannon, they gave me an appraisal on the spot and explained exactly how to proceed with ADH,who managed the claim and repair. It took a few weeks to get booked in for the repair and a few weeks to complete it, but it was not urgent so this was not a problem. I assume that ADH would have provided a car immediately if I had needed it.
The repair is now complete and the car is good as new.

14 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for sharing your experience! We're glad to hear that we could assist you with your car repair after the accident and help navigate the insurance process. We understand how frustrating it can be, and we strive to make it as smooth as possible. We're pleased to know you're happy with the repair and that your car is as good as new.

Rated 5 out of 5 stars

Really helpful

Really helpful, efficient and did a great job repairing the damage after a crash.
Thank you.

21 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you for the positive feedback! We're glad to hear you found our service helpful and efficient. If you ever need anything else, we're here to help. Thanks again!

Rated 5 out of 5 stars

Top quality repair service

Second time I've used MG Cannon and once again what a great experience. Great Communication, speedy and efficient service from start to finish and top quality repair work. My contact was Carol and can't speak highly enough about her. Made everything so easy.

Thank you

16 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you for taking the time to share your experience. We're glad to hear that everything went smoothly and that you're happy with the service and repair work. I'll be sure to pass your kind words on to Carol—she'll appreciate it. Thank you for choosing MG Cannon

Rated 5 out of 5 stars

Great Company - Very happy!

A fantastic company.
Easy to deal with from start to finish and they do exactly what they say they will do. First class customer service and workmanship.
Very happy and highly recommend.

16 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your feedback! We're glad to hear you were pleased with our service and workmanship. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Brilliant Customer Service

I used MG Cannon through my insurance company to repair my car after a rear end shunt. They were very helpful with assisting me from start to finish. They collected my vehicle and delivered it back once it was repaired and kept me updated on the repair. Very high customer service, would definitely recommend.

12 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review. We're glad to hear that you were satisfied with our service and that we could assist you with your car repair. Your recommendation means a lot to us. Safe travels

Rated 5 out of 5 stars

Excellent service friendly staff …

Excellent service friendly staff and brilliant repair

10 August 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your kind words! We're pleased to hear that you had an excellent experience with our service and that our team could assist you with your repair.

Rated 5 out of 5 stars

An excellent service throughout could…

An excellent service throughout could not be better I am very pleased

25 July 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your kind words! We're thrilled to hear that you're pleased with our service. Safe Travels...

Rated 5 out of 5 stars

We had our VW POLO repaired

We had our VW POLO repaired.
Back hatch was replaced.
Very good job and very friendly service
and great cummuniucations. Repair was
done exactly in the time period as advised.

15 July 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review. We're glad you were satisfied with the repair of your VW Polo's back hatch. It's great to know that our service and communication met your expectations, and the repair was completed on time. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent staff who are very helpful.
The automatic email updates are fab

23 July 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review. We're happy to hear that you found our service and staff helpful, and that you appreciated the automatic email updates. Your feedback means a lot to us!

Rated 5 out of 5 stars

Perfect and timely.

The repair is perfect, and was finished very quickly in response to my request, as I needed my car for an urgent family matter. I was most impressed by the quality and good organisation of their facilities.

4 July 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review. We're glad to hear that the repair met your expectations and was completed quickly for your urgent needs. We appreciate your feedback on our facilities. Let us know if you need anything else. Safe travels!

Rated 5 out of 5 stars

Excellent service all round

I used MGC to repair my wife’s car which had been damaged in a run-in with a bollard. They provided an excellent service all round from start to finish. I completely recommend them.

19 July 2024
Unprompted review
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Reply from mgcannon.com

Thank you for your review! We’re glad we could assist with your wife’s car and that you were satisfied with our service. We appreciate your recommendation and are here if you need anything in the future.

Rated 5 out of 5 stars

They could not have been more helpful…

They could not have been more helpful and managed to get my car back on time

18 July 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your kind words! We're thrilled to hear that we could help and get your car back on time. Safe travels!

Rated 5 out of 5 stars

Tesla repair

Friendly, efficient service, and good to be kept informed of progress. End result much appreciated.
Michael Wagstaffe
Dorchester

9 July 2024
Unprompted review
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Reply from mgcannon.com

Thank you so much for your kind words! We're thrilled to hear that you appreciated our friendly and efficient service. Keeping our customers informed and ensuring satisfaction with the end result are top priorities for us.

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