You still have slow servers. It takes too long to get a rep. Increase staffing. Offer better incentives to customers.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
People on this platform are honest. Most sites are full of people using filters that make them look like cartoons but here everyone looks like a regular person. It makes it way less awkward when you s... See more
Company replied
First time online dating but so far everybody is very pleasant . I expected things to be more uncomfortable but it’s been pretty nice. The only thing I struggled with at first was the interface, it fe... See more
Company replied
Steffi is a great manager. There's really no reason for her to check in with me just to see how I'm doing, but she does. I understand she has a job to do that involves keeping me happy and staying a s... See more
Company replied
Company details
About Mexicanloves
Written by the company
Mexicanloves is an online dating platform designed for people who want more than small talk. It’s a place to enjoy sincere, thoughtful conversation with others who are also open to connection that feels emotionally meaningful and personally refreshing.
Whether you're here to share a story, hear a new perspective, or simply spend time with someone who listens, Mexicanloves offers a safe and welcoming environment. The platform invites you to take your time, be yourself, and connect with people who are just as curious and open as you are.
Each conversation holds the potential to bring insight, inspiration, or a moment of unexpected warmth. And along the way, you may even learn something new about someone’s background, values, or the unique ways they experience life.
Mexicanloves is about discovering what communication can feel like when it’s grounded in openness and emotional sincerity.
Join Mexicanloves and feel something different—one conversation at a time.
Contact info
United States
- support@mexicanloves.help
- mexicanloves.com
4.0
Great
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mexicanloves
Hi Joe,
Good to know the connections have felt respectful. Hope the platform keeps delivering!
Best regards,
Isabelle from Mexicanloves
I love that these ladis reach out to…
I love that these ladis reach out to you right away. Not shy or quiet. The app is amazing 👏 as far as you starting to have a good conversation. Nice looking ladies . Kind and not afraid to talk.
30 July 2026
Unprompted review
Reply from Mexicanloves
Hi Marcus,
Wonderful to hear the community made such a strong first impression, hope the conversations keep flowing!
Best regards,
Isabelle from Mexicanloves
Hayden is great for your platform very…
Hayden is great for your platform very understand Ang prompt
Thx
31 July 2026
Reply from Mexicanloves
Hi Eddie,
That's great to hear, we'll be sure to pass along your kind words!
Best regards,
Isabelle from Mexicanloves
Reply from Mexicanloves
Hi Gilbert,
Glad you're having a good time here, hope it keeps going!
Best regards,
Isabelle from Mexicanloves
Mexicanloves is infected with riskware
Mexicanloves is infected with riskware, and my computer does not allow me to access it anymore. My Android has been infected with riskware. This site is not a dating site; it is just a chat site you pay for.
26 July 2026
Unprompted review
Reply from Mexicanloves
Hi Blane,
We take all reports of this nature seriously and our team will investigate the technical concerns raised. Please contact us at support@mexicanloves.help so we can look into this further and address your experience properly.
Best regards,
Isabelle from Mexicanloves
Reply from Mexicanloves
Hi Jamie,
Your satisfaction is what drives everything we do, thank you for taking the time to share that.
Best regards,
Isabelle from Mexicanloves
I'd like to say all and all very c…
I'd like to say all and all very c courteous and calms and I know I was being a turd thank you all for what you've done but I haven't talked to her yet take it easy
22 July 2026
Reply from Mexicanloves
Hi Lynn,
Really glad the team was able to help, and appreciate the kind words! Hope the next conversation with her goes well, take care. If there's anything we can do to make your experience even better, we'd love to hear from you at support@mexicanloves.help.
Best regards,
Isabelle from Mexicanloves
Fees are too expensive
Fees are too expensive. Should offer discounted credits more often.
30 June 2026
Reply from Mexicanloves
Hi there,
The credit system helps us maintain a safe space for communication, spending is always in your hands. For guidance on credits, packages, or tips to get the most out of your experience, contact our support team at support@mexicanloves.help.
Best regards,
Isabelle from Mexicanloves
Hayden is the best customer service…
Hayden is the best customer service manager EVER. He is friendly and handles any issues with a clear explanation and always with a keen eye to resolution. Great communicator.
17 June 2026
Reply from Mexicanloves
Hi Paolo,
Hayden will love hearing this, thank you for the kind words!
Best regards,
Isabelle from Mexicanloves
You offer a very convinient way of…
You offer a very convinient way of communication of opposite genger,I appreciate it very much ,thanks.
8 July 2026
Reply from Mexicanloves
Hi Alexander,
Hearing from you means a lot, thanks for sharing!
Best regards,
Aurora from Mexicanloves
Beatrice is a very special lady
Beatrice is a very special lady, she listens to my problems and she does her best to help me. I really love her questions that she presents to us and we can be as honest and explain what makes those questions she presents to us so great. In all the years I have been on this site, by far the best personal manager I have ever had. She is truly a great employee!!!!!!
6 July 2026
Reply from Mexicanloves
Hi Ron,
Thank you for taking the time to share it so thoughtfully.
Best regards,
Aurora from Mexicanloves
I'm very grateful for your help with…
I'm very grateful for your help with credits when really need the help.
17 June 2026
Reply from Mexicanloves
Hi Richard,
Hearing this kind of feedback means a great deal to everyone on the team!
Best regards,
Isabelle from Mexicanloves
It seems everything is forced I am…
It seems everything is forced I am pretty sure it is a scam
14 June 2026
Reply from Mexicanloves
H Jason,
A lot of profiles on our platform are verified according to our Terms of Service, and user safety is a priority we take seriously. If anything felt off or forced during your interactions, you can report it directly through the platform or reach out to support@mexicanloves.help, our team will look into it.
Best regards,
Isabelle from Mexicanloves
Reply from Mexicanloves
Hi Garry,
Hearing this kind of feedback means a great deal to everyone on the team!
Best regards,
Isabelle from Mexicanloves
Credits needed to fast
3 June 2026
Reply from Mexicanloves
Hi there,
Credits go toward the features you actively choose to engage with, they can move faster than expected depending on how active the conversations are. If you'd like a clearer picture of how credits work or want to find the best option for your budget, support@mexicanloves.help is happy to help.
Best regards,
Isabelle from Mexicanloves
Reply from Mexicanloves
Hi there,
So glad the platform is bringing you this much joy!
Best regards,
Isabelle from Mexicanloves
It is making it very easy and simple to…
It is making it very easy and simple to connect with likeminded people and have meaningful conversations.
2 June 2026
Reply from Mexicanloves
Hi Nermin,
We appreciate your kind words and hope you continue to have a great experience and make valuable connections.
Best regards,
Isabelle from Mexicanloves
Chatting it up sex horney and meetings…
Chatting it up sex horney and meetings were great but the fact they are all in a group is a huge plus for me because I am so excited for this season and the future of my life.
22 May 2026
Reply from Mexicanloves
Hi Hanna,
Great to know you've been enjoying your experience on the platform so far, wish you all the best going forward.
Best regards,
Isabelle from Mexicanloves
Reply from Mexicanloves
Hi Cassie,
Really glad the experience has been enjoyable, though your rating suggests there might be room to grow. If there's anything we can do to make it even better, we'd love to hear from you at support@mexicanloves.help.
Best regards,
Isabelle from Mexicanloves
I am so disappointed in your web site
21 May 2026
Reply from Mexicanloves
Hi Allan,
We appreciate your inquiry, but it seems we need more details to help you effectively. Please contact our support team at support@mexicanloves.help so we can look into what went wrong with your website experience and address it properly.
Best regards,
Isabelle from Mexicanloves
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.