People on this platform are honest. Most sites are full of people using filters that make them look like cartoons but here everyone looks like a regular person. It makes it way less awkward when you s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ruby explained all procedures with profesionalism and more important with care and love. The support experience offered by her is what many companies desire more for their customers. Because wh... See more
Company replied
First time online dating but so far everybody is very pleasant . I expected things to be more uncomfortable but it’s been pretty nice. The only thing I struggled with at first was the interface, it fe... See more
Company replied
Members are so polite ❤️ app is fast, I have amazing experience. Messages deliver quickly and people respond in a respectful way. I did notice once or twice that notifications arrived late, so I didn’... See more
Company replied
Company details
About Mexicanloves
Written by the company
Mexicanloves is an online dating platform designed for people who want more than small talk. It’s a place to enjoy sincere, thoughtful conversation with others who are also open to connection that feels emotionally meaningful and personally refreshing.
Whether you're here to share a story, hear a new perspective, or simply spend time with someone who listens, Mexicanloves offers a safe and welcoming environment. The platform invites you to take your time, be yourself, and connect with people who are just as curious and open as you are.
Each conversation holds the potential to bring insight, inspiration, or a moment of unexpected warmth. And along the way, you may even learn something new about someone’s background, values, or the unique ways they experience life.
Mexicanloves is about discovering what communication can feel like when it’s grounded in openness and emotional sincerity.
Join Mexicanloves and feel something different—one conversation at a time.
Contact info
United States
- support@mexicanloves.help
- mexicanloves.com
4.0
Great
294 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Members are so polite ❤️ app is fast
Members are so polite ❤️ app is fast, I have amazing experience. Messages deliver quickly and people respond in a respectful way. I did notice once or twice that notifications arrived late, so I didn’t see replies immediately,but it didn’t affect the chats much. All in all I like it very much, will continue using
23 January 2026
Unprompted review
Reply from Mexicanloves
Hi Dikson,
Thanks for sharing! Happy to hear the chats feel smooth and respectful, great that you’re enjoying it so far.
Best regards,
Isabelle from Mexicanloves
This place is a scam
This place is a scam. The men all lie about their location and their intentions. Don't spend ANY of your money here. You'll thank me later!!! I've been trying to get my refund but they say you have to go through an investigation process. I'm still waiting and it's been four months. The site is meant to keep you pumping your credit card on men who NEVER move forward to the REALITY. It's just computer marketing and pen pal chats. I'm not lonely like that. Who wants to pay for friends? They might need one but l sure don't. No thanks. I've been there over a year, spent thousands of dollars and two different men didnt committed to the Exchange of Contact process. They "steer" you back to continue on the site. You mean getting an email from a human being that has a heart isn't worth responding too? Total scam!!
15 November 2025
Unprompted review
Reply from Mexicanloves
Hi Lavina,
We take such feedback seriously and have a strict zero-tolerance policy for fraud or misuse. To maintain platform security, we implement profile checks and verification processes as outlined in our Terms of Service. Many profiles of our users are verified to help ensure that interactions remain secure and transparent for everyone.
We encourage our community to use the reporting tools available throughout the platform's interface to let us know of any inappropriate activities or suspicious behavior so we can investigate and take appropriate action.
If you have specific concerns about a situation you encountered, please reach out to our support team at support@mexicanloves.help. We are ready to investigate your concerns thoroughly with our relevant departments.
Best regards,
Isabelle from Mexicanloves
Exciting international chats
All good so far...Exciting to meet new gorgeous girls around the world.... I like the international aspect and the chance to talk to people from different places. The site feels fun and open. The mobile version works fine in the browser and for now,I’m enjoying the experience and curious to see where the chats lead...
5 January 2026
Unprompted review
Reply from Mexicanloves
Hi Ramond,
Exploring chats with people from different places can be really fun, and it’s nice to hear everything’s working smoothly for you. Thank you for the review!
Best regards,
Isabelle from Mexicanloves
I think mexicanlove.com is the worst…
I think mexicanlove.com is the worst ever. This site isnt about a love connection, only money. I have met some really nice people on here with no way to meet them, or connect with them in the future. They are the worst at customer service. If you have an issue they block you off the site and nothing is ever addressed. The worst ever.
Maddog
12 December 2025
Unprompted review
Reply from Mexicanloves
Hi Mike,
Please know that we’ve tried to reach out to you through Trustpilot’s tools so we could look into this more closely and offer direct help, but unfortunately, we haven’t heard back. Without these details, it is difficult for us to investigate the specific issues you experienced with your account or our service.
If you are open to discussing this further, please contact our support team at support@mexicanloves.help. We are ready to assist you and ensure your concerns are properly addressed.
Best regards,
Isabelle from Mexicanloves
First time online dating but so far…
First time online dating but so far everybody is very pleasant . I expected things to be more uncomfortable but it’s been pretty nice. The only thing I struggled with at first was the interface, it felt a bit complicated for someone new to online dating. Once I got past that,the experience felt much easier and I enjoyed making friends here
2 January 2026
Unprompted review
Reply from Mexicanloves
Hi there,
That’s great to hear, especially for a first try. Happy it started to feel more comfortable and that you’ve been enjoying the people you’ve met.
Best regards,
Isabelle from Mexicanloves
Lets Ripoff Lonely Lovers
You rates are just way to expensive.I hardly used your platform and spent 500,00. What kind of garbage is this? Elon Musk would even show you a middle finger over such nonsense.
10 January 2026
Unprompted review
Reply from Mexicanloves
Hi Larry,
To provide a safe and consistently supported communication space, certain features are paid, though we aim to provide all the information necessary for our users to make informed spending choices. We encourage you to reach out to our support team at support@mexicanloves.help so we can look into your specific case and address your experience directly.
Best regards,
Isabelle from Mexicanloves
I am not technology savy...
I am not technology savy.... What are those little things we have to buy for $25 Dlls, how to use them for..... how long does that fee last ?
8 January 2026
Unprompted review
Reply from Mexicanloves
Hi Ana,
We appreciate your inquiry and would be happy to clarify. You need credits to access certain interactive services on our platform, but you only pay for the features you actually use. This setup allows you to choose the services that interest you most and control your spending at your own pace. If you have any questions about credits, packages, or how to use them most efficiently, please contact our support team at support@mexicanloves.com. Our team is always ready to help you navigate the platform and provide the information you need to make informed choices.
Best regards,
Isabelle from Mexicanloves
I do not understand how all these…
I do not understand how all these amazing men from all over the world have perfect English writing skills! Everyone lists their preference age as 19 -90 BS. How does this happen? Also, when sending someone a message I am constantly told that I need to purchase additional tokens to chat with someone! This is utter BS. I would willingly pay $200.00 for a legitimate site that encourages real dating instead of sending people virtual crap. I am beginning to believe this is truly a game and no one has ever landed a real date on this site. PROVE ME WRONG!
1 January 2026
Unprompted review
Reply from Mexicanloves
Hi Kevin,
Our platform brings together users with diverse interests and ways of interacting from all over the world. Many user profiles are verified according to our Terms of Service to help maintain a secure environment and uphold the integrity of our community. We offer a space where users can connect on multiple levels, from building friendships to sharing cultural experiences. And while registration is free, certain paid features help us maintain a space where communication is safe, smooth, and supported.
If you encounter suspicious behavior or have specific questions about our service, please do not hesitate to reach out to our team at support@mexicanloves.com so we can investigate your concerns thoroughly.
Best regards,
Isabelle from Mexicanloves
Cost is excessive
Hello, first of all please receive best wishes of joy and success for this 2026.
You see, it may be something irrelevant to you, but I think the way you are charging for a few lines of text is excessive.
Please I don't mean to be rude, just consider we live in different economies in LATAM and paying even $20 bucks just for a few lines of text is excessive, this is about the cost for just a single decent chatting in your app in in my humble opinion and opening a pic to see will drain out that.
I would love to reply back more often to chicks, I believe many of them are totally worth the effort, even just for a simple friendship, so I would like to have the chance to reply back to more than just one or two of them, but it is frustrating not to reply back soon. it may not be a big deal but considering you may want this app to be the best, please let it be more affordable to the general public.
Thank you and best regards.
5 January 2026
Unprompted review
Reply from Mexicanloves
Hi Alex,
Happy New Year to you as well.
At Mexicanloves, we aim to provide a secure and well-supported environment, and certain paid features help us keep that standard of care. Your input is invaluable as we look for ways to make the platform more accessible to a wider audience.
In the meantime, we recommend checking our larger credit packages, which offer a lower cost per credit for more consistent chatting.
Thank you for being a part of our community. If you have further suggestions, please feel free to reach out to support@mexicanloves.com.
Best regards,
Isabelle from Mexicanloves
Goin good really like it
4 January 2026
Unprompted review
Reply from Mexicanloves
Hi Jay,
Thanks for the feedback! It’s great to have you in our community.
Best regards,
Isabelle from Mexicanloves
I was able to chat with someone that…
I was able to chat with someone that looks friendly. Thank you.
1 December 2025
Unprompted review
Reply from Mexicanloves
Hi Beatriz,
Glad to hear that! Thanks for sharing and hope the conversations continue.
Best regards,
Isabelle from Mexicanloves
Getting a lot of responses from some…
Getting a lot of responses from some amazing women!
1 February 2025
Unprompted review
Reply from Mexicanloves
Hi Gabriel,
Nice! Sounds like things are off to a great start, enjoy the chats.
Best regards,
Isabelle from Mexicanloves
Finally talking to people who care
The two persons I’m chatting with right now really make me feel better. They listen, they reply nicely, and it feels good to talk to someone who actually cares about what I’m saying. I hope these conversations continue and maybe lead to something strong.
2 December 2025
Unprompted review
Reply from Mexicanloves
Hi Paulo,
Thanks for taking the time to share this. It’s great to hear your chats are bringing some good moments your way.
Best regards,
Isabelle from Mexicanloves
People here come across
People here come across as honest and real, which you don’t always see on other sites.
2 December 2025
Unprompted review
Reply from Mexicanloves
Hi Marco,
Thanks for sharing! Glad the experience here feels positive so far.
Best regards,
Isabelle from Mexicanloves
I can’t login
I can’t login. I have credits on here. It’s like I used to work all the time now doesn’t work at all you login and talk five minutes to shut off and I can’t log back in a major freaking problem with the website. I’m gonna lose the correction with this person I’m talking to. I need a phone number for Customer Service. They don’t give it to you. The communication is probably a scam the whole thing.
28 December 2025
Unprompted review
Reply from Mexicanloves
Hi Charles,
Access issues aren’t expected behavior, and situations like this need to be reviewed directly so they can be resolved properly. Please contact support@mexicanloves.com or call +1 (888) 823-1262 so this can be looked into as soon as possible.
Best regards,
Isabelle from Mexicanloves
Real chats, no fake energy at all
It's so fun!! I really like it plenty of people to talk to. Quality of matches is very high
15 December 2025
Unprompted review
Reply from Mexicanloves
Hi Leonard,
Sounds like you’re having a good time. Always nice when there’s no shortage of good conversations.
Best regards,
Isabelle from Mexicanloves
simple design and really good service
the conversations are lovely and the basic design of the site is really good. I like the service you guys been providing keep it up thanks again
3 December 2025
Unprompted review
Reply from Mexicanloves
Hi Michael,
Appreciate you sharing this, hope it keeps going well for you.
Best regards,
Isabelle from Mexicanloves
Reply from Mexicanloves
Hi Vaskar,
Glad it’s been working well for you. Thanks for sharing.
Best regards,
Isabelle from Mexicanloves
While trying to chat it comes up to use…
While trying to chat it comes up to use 5000 credits after they said they want to meet up. You can't keep track of what you paid, i calculated what I did spend and it was over. I was told I needed so much left, when I asked about finally exchanging info I was told I had to spend another 2500 credits that the site miscalculated the amount. At the same time I was getting emails saying I got access to free premium access from the site premium team for a ticket I supposedly asked for.
7 December 2025
Unprompted review
Reply from Mexicanloves
Hi there,
We take billing-related questions seriously. Credit usage and feature access depend on how specific options are used, and balances can change as different actions are selected during conversations.
Verification of account activity and related messages is handled directly by the support team. Please contact support@mexicanloves.com with the details so the team can check your account history and clarify what occurred.
Best regards,
Isabelle from Mexicanloves
Your app Mexicanloves
Your app Mexicanloves is true and not fake. So far no bad experiences.
11 November 2025
Unprompted review
Reply from Mexicanloves
Hi Rodrigo,
Good to hear things have been smooth for you so far. Thanks for sharing your experience.
Best regards,
Isabelle from Mexicanloves
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.