Metroopinion Reviews 675

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the website and user experience, frequently encountering issues where surveys were not configured correctly or they were not redirected back to their dashboard to receive credits. People also reported a significant lack of available surveys, especially after reaching a certain earning threshold, which prevented them from reaching the minimum payout. The pricing and value for money were also a major concern, as many felt misled by advertised survey payouts that were significantly higher than what they actually received. Conversely, a small portion of people felt that the platform pays and that payment processing was fast, with some receiving their earnings within a few days. These reviewers found the surveys simple and easy to complete, making it a worthwhile option for earning some side income.

What people talk about most

Payment

Reviewers highlight ambiguous aspects of payment, with many expressing frustration over not receiving... See more

Website

Users describe negative interactions with the website, with many considering it a complete waste of time due... See more

User experience

Customers had ambiguous experiences with the user experience, with many expressing frustration over surveys... See more

Price

People report negative experiences with price, often feeling misled by initial offers of higher payouts for... See more

Value for money

Clients share ambiguous opinions on value for money, with some reviewers finding the platform a waste of time... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've actually been seeing all the negative reviews about this website, people saying that once you reach $5 you will no longer be getting surveys. And I'm on $3.56 and please metro, let it not be tr... See more

Company replied

Rated 3 out of 5 stars

Some surveys on metroopinion were not configured correctly so user was not redirected back to the dashboard to get the credits. And I noticed that there are not enough surveys for users like me for... See more

Company replied

Rated 3 out of 5 stars

I get a few surveys i went to cash out 17 but not heard anything from them how long does it take? When you press withdraw it says we will contact you within 24hrs that was 3 days ago!

Company replied

Rated 2 out of 5 stars

I started doing surveys out of curiosity (no way that $5 per survey is legit. That's how much I get paid per hour), and sure enough, after four surveys done, all my answers are disqualified, even if y... See more

Company replied


Company details

  1. Market Researcher
  2. Research and Product Development

Written by the company

MetroOpinion is a free survey panel where you can earn money for doing surveys. Our surveys are in relation to everyday life. There are no questions that you don’t know the answer to – there are only opinions. We collect opinions to provide our partners with an understanding of the bigger picture. Your opinion, therefore, along with hundreds and thousands of other peoples’ opinions, makes up a strong message to companies and organizations. They need to listen to your thoughts and wishes. That’s why we at MetroOpinion value your opinion and your social contribution and reward you for it.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

675 reviews

5-star
4-star
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2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Clearly this site is unscrupulous in…

Clearly this site is unscrupulous in its methods and practices. Looking at the plethora of negative feedback clearly points out there are negative issues with this organisation.Logic dictates to STAY WELL AWAY!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

FAKE

FAKE , I COMPLETE MY 3 SURVEYS BUT THEY SHOW ONLY 1 , AND SURVEYS QUESTIONS ARE NOTHING ITS SCAM TO STOLE INFORMATION OF YOUR DEVICE

9 April 2024
Unprompted review
Rated 1 out of 5 stars

ITS A SCAM

ITS A SCAM, I DID 3 SURVEYS AND DDNT GET A CENT DONT USE THIS/ ITS ALSO RASCIST WHEN I CHOOSE that im black it could not get surveys but when i put that im a white person i get the survey but no payout

26 March 2024
Unprompted review
Rated 1 out of 5 stars

Can't sign in

I signed up, fortunately with my other email and different password, there were so many ads to different "100%" trustworthy "review for 3.5€" and many ads that should give me double money( literally button with double ur income) so I pressed it and.... Another ads for same scams and I ignored it, tried sign in, asked me just for gender and age and accept terms of service, I accepted and couldn't log in, just moved a screen a little, tried multiple times and nothing.👎

20 March 2024
Unprompted review
Rated 1 out of 5 stars

Waste of time!

Signed up for this. Every email I get I click on the link they send and they are unable to find a survey for me to take. I just got an email notifying me of a survey and I clicked the link. I was told I did not qualify that they were finding another survey for me. Clicked on that survey and was told the same thing. After this went on for TEN different surveys I signed out and will be deleting my account. Don't waste your time with them. Try Inboxdollars instead. They are much more reputable.

16 March 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They collect your personal data through a “user profile” so that they can then begin to involve you in other fraud schemes. They will also try to gain access to your PayPal using the email address you provided during registration.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

No Survey at all and it needs 3 and above years to earn only $10

I have never seeing Surveys on my account but always I am checking. A chance to participate in the survey is 0.0001% almost time wastage. I know that my profile and demography matters possibly your answer will be. If I never participate in the survey at least 1 a month, so why I waste my time always logging in to the system. We came here to share our opinion and to get some earning. On other hands, they invite the survey on email and unfortunately they terminate it immediately when you try to participate.

5 March 2024
Unprompted review
Rated 1 out of 5 stars

It takes too long to receive the reward…

It takes too long to receive the reward after redemption. I redeemed my points days ago and haven't received my reward. The info page says to wait 10 business days before I can even inquire about it. It's not desirable to wait that long when many other platforms process payment immediately. It is also inconvenient that there is no mobile app available.

20 February 2024
Unprompted review
Metroopinion logo

Reply from Metroopinion

Hi Mrs Phillips,


We apologize for the delay in receiving your reward. While our standard processing time is 10 business days, we understand your concern. In practice, it usually happens much faster. If you've been waiting longer than expected, please contact us at support@metroopinion.com, and we'll gladly check for any issues related to your account and payout.

Rated 5 out of 5 stars

Takes awhile to earn before you can…

Takes awhile to earn before you can reward yourself. I qualify for one for every three that I attempt. Slow going. Reward was simple and processed in a few days time. Thanks

13 February 2024
Unprompted review
Metroopinion logo

Reply from Metroopinion

Hello,

We're glad to hear that you successfully received your reward. With time, you'll likely become faster and more successful in completing surveys! Good luck!

Rated 1 out of 5 stars

Not worth your time

Not worth your time. Their setup is slow and annoying to use with a super bad user experience, and no, you don't get 2 euro per survey, you get 10 or 20 cents, and it is difficult to get your money.

29 January 2024
Unprompted review
Metroopinion logo

Reply from Metroopinion

Hi Jesper,

We're sorry to hear about your experience. Generally, our system operates swiftly, so you might consider trying to access the site through a different browser. Additionally, survey values can vary, with some offering less than 2 euros and others more. We recommend completing your profile thoroughly to receive surveys you qualify for and to increase the number of invitations you receive. If you have further concerns, feel free to reach out to our support team for assistance.

Rated 1 out of 5 stars

They are thieves!

They use this platform to get your bank details and then start debiting your account even though I unsubscribed from their service. They are common thieves!!

29 January 2024
Unprompted review
Metroopinion logo

Reply from Metroopinion

Hello,

Absolutely not! We never request banking details or account information from our users. We process payments through the email address associated with your registration. Be very cautious about where you share your information, and rest assured that we do not have any option for entering sensitive card details.

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